Celebrity Beyond Useful Information

Disabled Facilities 

Assistance Services:

• Boarding and departure assistance with wheelchairs for guests with mobility disabilities. 
• Gift for guests who are blind. 
• Request assistance upon arrival at the pier or contact for prioritized service. 
• Potential wait during peak times; crew members cannot lift guests. 

Priority Processing:

• Guests with mobility disabilities receive expedited processing at the pier. 
• Priority boarding if boarding has yet to start. 

Accessible Transportation:

• Advanced arrangements for accessible transportation between the airport and the pier are available. 
• There is no extra charge for transfer-purchasing guests. 
• Limited availability outside the United States. 

Wheelchairs and Scooters:

• Complimentary wheelchairs for embarking and disembarking. 
• Bring your wheelchair or scooter or rent from cruise-approved rental companies. 
• Allowed assistive devices: wheelchairs, mobility scooters, walkers, canes, etc. 
• Safety policy: Segways® are not permitted on board. 

Disability Documentation:

• No medical certificates or disability placards are required. 
• Attestation of an accessible stateroom is needed during the booking process. 

Traveling Companions:

• There are no mandatory travel companions for guests with disabilities. 
• Personnel are not responsible for personal tasks (eating, dressing, etc.). 
• Consider personal assistance needs when booking. 
• Discuss fitness to travel without personal service with the Access Department. 

Service Dogs:

• Service dogs are defined as trained to perform tasks for a person with a disability. 
• Service dogs are allowed; they are not considered pets. 

Dietary Requirements

• Celebrity Cruises strives to accommodate guests' dietary requirements whenever possible. 
• For detailed information, refer to the complete guide provided by Celebrity Cruises. 

Smoking Policy

• Celebrity ships prioritize guest comfort and enjoyment, thus enforcing a non-smoking policy. 
• Prohibition includes hookahs and water pipes alongside traditional smoking methods. 
• Smoking is strictly prohibited within staterooms, stateroom balconies, dining venues, theatres, bars, lounges, hallways, elevators, jogging tracks, and most indoor areas. 
• Designated outdoor spaces also have no-smoking designations, covering restricted areas, food venues, kids' play areas, and pools. 
• Violating the "No Smoking" policy adds a cleaning fee to the guest's onboard account. 
• Smoking areas are available on the ship and indicated by signs, with ashtrays provided. 
• The Guest Relations Desk can provide information about the ship's designated smoking areas. 
• Casinos in specific itineraries have clear signage for smoking and non-smoking zones. 
• Cigar and pipe tobacco usage is confined to specified outdoor areas and potential cigar bars. 
• Electronic cigarettes (e-cigarettes) are only allowed in designated smoking areas. 
• Responsible disposal of cigarettes, cigars, and pipe tobacco is required, avoiding throwing them overboard. 
• Purchasing, possessing, or using tobacco requires the guest to be at least 21 years old. 
• International voyages departing from various ports will adhere to local smoking laws throughout the journey. 

Environment

Lighting:

• Replacing higher wattage halogen and incandescent bulbs with fluorescent and LED lights. 
• Fluorescent and LED bulbs require 80% less energy and generate 50% less heat. 
• Longer-lasting bulbs contribute to energy conservation and more efficient air conditioning. 

Propulsion and Hull Design:

• Adopt common rail diesel engines for ships, reducing energy consumption and NOX emissions at all engine loads. 
• Innovative hull design and propulsion systems lead to significant energy savings. 

Heating, Ventilation, and AC:

• Installation of efficient air-conditioning equipment in ships. 
• System design improvements and automation further enhance energy efficiency. 

Operation Conservation Measures:

• Environmental policies guide shipboard and shoreside employees in energy-saving practices. 
• Staff and guests are advised to turn off lights, water, and appliances when unused. 
• Temperature thermostats are adjusted to save energy when areas are unoccupied. 
• Towels and bed linens are encouraged for multiple services before laundering. 

Fresh Water Consumption:

• Water-reduction technology and appliances installed to minimize water usage. 
• Features include sink aerators, efficient showerheads, reduced-flow dishwashers, and low-consumption laundry equipment. 

Advanced Wastewater Purification:

• Fleet-wide installation of Advanced Wastewater Purification (AWP) systems. 
• AWP systems create clean water exceeding global ship wastewater discharge standards. 

Renewable Energy Sources:

• Solar power technology integrated into ships. 
• Solar panels contribute clean power, reducing reliance on fossil fuels. 
• 500m2 (about twice the tennis court area) of solar panels can power ship elevators or around 7,000 LED lights. 

High-Efficiency Appliances:

• Installation of high-efficiency appliances throughout ships. 
• A comprehensive evaluation of appliances for energy efficiency, including TVs, coffeemakers, ice makers, ovens, and dishwashers. 

Energy-Efficient Windows:

• Application of window films with solar heat prevention properties. 
• Declines the need for excessive air conditioning, resulting in energy savings. 

Hull Coatings:

• Application of innovative silicone paints on ship hulls. 
• Environmentally safe coatings increase hull smoothness, reducing the energy required for water travel. 

What's included in The Retreat experience?

Private Restaurant - Luminae (at The Retreat)

• Exclusive dining experience 
• Available at The Retreat 

Exclusive Lounge - The Retreat Lounge (or Michael's Club, on non-revolutionized ships)

• Private lounge for Retreat guests
• It may be named The Retreat Lounge or Michael's Club, depending on the ship

Exclusive Sundeck - The Retreat Sundeck (on Edge Series and revolutionized ships)

• Private outdoor area for Retreat guests
• Available on Edge Series and revolutionized ships

Exclusive Pool - The Retreat Pool (on Edge Series ships only)

• Private pool for Retreat guests
• Offered exclusively on Edge Series ships

Suite Accommodations - The Retreat includes all suites

• All suite accommodations are part of The Retreat experience 

Dedicated Butler Service

• Personal butler service for Retreat guests

Luxury Amenities

• Upscale amenities for enhanced comfort

All Included℠:

• Premium Drinks 
• Wide selection of high-quality beverages 
• Streaming Wi-Fi (two guests in a suite) 
• Complimentary Wi-Fi access for the first two suite guests 
• Tips 
• Gratuity charges are included 
• Onboard Credit 
• Credit to spend on shipboard purchases 
• Shore Excursion Credit 
• Credit for booking shore excursions 

Dress Code

During the Day - Shore Excursions:

Warmer Climates:

• Pack swimsuits and coverups. 
• Walking shorts and sun-protective shirts. 
• Lightweight slacks, skirts, or sundresses. 
• Light sweater or jacket. 
• Hats, sunglasses, and sunscreen are advised. 

Cooler Climates:

• Long-sleeved clothing, sweaters. 
• Layerable pants. 
• Waterproof jackets, hats, gloves, and umbrellas for rain/snow. 

Global Considerations:

• Appropriate footwear and gear for excursions and terrain. 
• Water shoes for waterfall hikes. 
• Headscarves or conservative attire for cultural sites. 

During the Day - Shipboard:

Casual Wear:

• Casual resort wear, sundresses, shorts, polos, or button-downs. 
• Sandals, low heels, loafers. 
• Activewear and sneakers for the gym. 

Poolside:

• Bathing suits with coverups. 
• T-shirts, tanks, hats, sunglasses. 

Dining Etiquette:

• Avoid wearing swimsuits, see-through coverups, robes, bare feet, tank tops, T-shirts, and baseball caps. 

At Night:

Smart Casual:

• Smart Casual is required for main dining, specialty dining, and Celebrity Theatre. 
• Smart Casual includes comfortable yet tasteful attire: 
• Dresses, skirts, long pants, stylish tops, and button-downs. 
• No shorts or flip-flops. 

At Night - Evening Chic:

• One to two "formal" nights called Evening Chic per itinerary. 
• Dress to impress with glamorous and sophisticated attire: 
• Cocktail dresses, skirts, slacks, designer jeans. 
• Elegant dress tops, blazers. 
• Optional: Tuxedos or gowns for photos. 
• Daily program and Guest Relations Desk guide attire. 
• Innovative Casual is acceptable for dining/theatre if not participating. 

Wi-Fi & Internet Access

Premium Wi-Fi Package: 

• Share vacation memories on social media 
• Message & video chat with friends and family 
• Browse the web and send emails with large files 
• Enjoy streaming videos, movies, shows, and music 

Basic Wi-Fi Package: 

• Web browsing and emailing 
• Texting on select messaging apps 
• A budget-friendly option for staying connected 
• No sharing of large files, photos, or videos on social media 
• No streaming apps or video calls are allowed 

Age Restrictions 

• Infants must be at least 6 months old for the cruise/Cruise tour. 
• On certain cruises/Cruise tours, the minimum age for infants might be extended to 12 months. 

Alcohol Policy 

Responsible Alcohol Consumption: 

• Excessive alcohol impairs judgment and awareness of danger. 
• Guests consuming alcohol must do so responsibly. 
• Ship staff can refuse service to irresponsible drinkers. 
• Age verification may be requested for alcohol service. 
• Providing alcohol to minors is prohibited. 
• Drinking games are not allowed. 

Minimum Drinking Age: 

• North America and UAE sailings: Minimum age 21. 
• Private destinations: Minimum age 21. 
• Australia, South America, Europe, Asia, and New Zealand sailings: Minimum age 18. 
• The home port's drinking age determines sailing's legal drinking age. 
• Guests can check specific age requirements with Guest Relations or cruise info. 

Age Verification and Modifications: 

• Guest age is determined at the start of the cruise. 
• Guests celebrating birthdays can modify the period for alcohol access. 
• Age verification is required through a valid government ID. 

Alcohol Onboard: 

• Guests can only bring alcohol on embarkation day. 
• Legal drinking age guests can bring two 750 ml (about 25.36 oz) wine bottles (with a corkage fee). 
• There is no corkage fee for Classic/Premium Beverage Package holders. 
• Security can inspect containers for concealed alcohol. 
• The ship's personnel secure onboard shop/port purchases. 
• Secured alcohol returned at cruise conclusion, except for underage guests. 

Offshore Alcohol Consumption: 

• Guests are responsible for responsible drinking onshore. 
• Parents/guardians responsible for minor/young adult children's actions. 
• Safety awareness is essential when returning to the ship. 

Accessible Cruising 

Attention to Detail for Boundless Vacation: 

• Commitment to an unparalleled vacation experience. 
• Every detail is considered for an exceptional cruise. 
• Emphasis on easy ship access and unforgettable journeys. 

Inclusive Cruise Experience: 

• Dedicated to meeting special accessibility needs. 
• Optimization of ships for passengers with specific requirements. 
• Wheelchair accessibility for public doors. 
• Specially designed staterooms for wheelchair users. 
• Incorporation of Braille signage for visually impaired guests. 

Contact Details: 

• Phone: (0)1932 834194 
• Email: specialistservicesuk@celebritycruises.com 

Arranging Services: 

• Utilize the Celebrity Cruises Guest Special Needs Form. 
• Contact the Special Services team using the details provided. 
• Communicate accessibility needs in advance of the cruise. 

All Included* 

• Celebrity Cruises® offers a choice-driven experience with pre-packaged popular amenities for convenience and value on your cruise. 
• The package includes three main amenities: Drinks, Wi-Fi, and Tips, making it a simple and comprehensive deal. 
• Drinks: Access a wide range of beverages, including beers, spirits, cocktails, wines by the glass, sodas, juices, specialty coffees, and bottled water through the Classic Drinks Package. 
• Wi-Fi: Stay connected with Basic Wi-Fi access, so you can browse the web, check your emails, and use messaging apps to stay in touch. 
• Tips: Enjoy a worry-free vacation, as gratuities are already covered to enhance your overall experience. 
• Prices: The prices mentioned are per person, cruise, and applicable only to stateroom bookings. 
• Cruise-Only Rates: Automatic gratuity charges are applied to guests onboard SeaPass® accounts for stateroom and restaurant services. The amounts vary by USD 15.50 for standard accommodations and USD 16.00 for Concierge classes per person daily. 
• All Included: This package applies to various stateroom types, including inside, ocean view, veranda, Concierge Class, or AquaClass® staterooms under the "Eligible Bookings." 
• Eligible Bookings: Guests in these staterooms receive a Classic Drink Package, Gratuities ("Tips") Included, and unlimited Basic Wi-Fi. 
• The Retreat: Guests with an Eligible Booking in The Retreat get additional benefits such as a Premium Drink Package, Tips Included, Onboard Credit (OBC), and unlimited Premium Wi-Fi. The amount of OBC varies based on the length of the sailing and is non-transferable and applicable to cruises only. OBC has no cash value and should be used for the final night of the cruise. 
• Wi-Fi Instructions: Guests with Wi-Fi Packages will receive access instructions in their staterooms on the first day of the cruise. 
• Same Stateroom: All guests sharing the same stateroom must choose the same rate. 
• The Retreat Sundeck: This exclusive amenity is available on Edge® Series and Revolutionized ships but currently not available on Celebrity Solstice®, Celebrity Eclipse®, Celebrity Reflection®, Celebrity Infinity®, and Celebrity Constellation® ships.