Carnival Dream Useful Information

Disabled Facilities

• Ships have been modified to be easier to navigate for guests with disabilities. 
• Accessible elevators with tactile controls and audible signals. 
• Clear signage to locate accessible routes throughout the ship. 
• Accessible tables in dining venues and 24-hour room service available. 
• Some ships have pool lifts with specific weight limits. 

Facilities and Services for Guests with Disabilities

• Carnival is dedicated to providing a comfortable cruise experience for guests with disabilities. 
• Ships have various accessibility features and trained crew members. 
• Guests must be self-sufficient for personal care tasks. 
• Regular updates on improvements and services available on the website. 

General Access

• Ships designed with accessible pathways and facilities. 
• Accessible elevators with tactile controls and audible signals. 
• Clear signage to locate accessible routes throughout the ship. 
• Accessible tables in dining venues and 24-hour room service available. 
• Some ships have pool lifts with weight limits. 

Accessible Staterooms

• Specially designed staterooms for guests with disabilities. 
• Mobility Questionnaire required to secure accessible staterooms. 
• Four classifications of staterooms available with varying accessibility features. 
• Guests encouraged to reserve accessible staterooms in advance. 

Personal Mobility Devices (Wheelchairs/Scooters/Segways)

• Guests should inform Carnival if traveling with mobility devices. 
• Specific types of batteries allowed for mobility devices. 
• Devices must be stored safely in the stateroom. 
• Guests must drive devices at a safe speed and exercise caution in elevators and narrow spaces. 
• Captain's approval required for disembarkation using devices. 

Rental Services

• Guests can bring their own mobility devices or rent from preferred vendor Scootaround. 
• Scooters with foldable or disassembling features recommended for easy storage. 
• Contact Scootaround for rental options and onboard delivery in North America. 

Airport Transfer

• Hydraulic lift transfer available for guests with mobility limitations. 
• Advance booking required, and maximum weight limit applies. 
• Standard airport transfer charges apply. 

Wheelchair Assistance

• Limited wheelchairs available at terminals for boarding and disembarkation. 
• Guests should contact representatives at the cruise terminal for boarding assistance. 
• Debarkation assistance instructions provided in the onboard Fun Times newsletter. 

Going Ashore

• Water shuttles used at certain ports of call. 
• Accessibility subject to factors like weather and facilities in ports. 
• Captain's approval required for using water shuttles. 
• Crew members cannot carry individuals on or off water shuttles. 

Deaf / Hard of Hearing

• Portable room kit available with visual-tactile alert system for door knocking, telephone ringing, alarm clock, and smoke detector. 
• TTY (teletypewriter) available for communication with the Information Desk.

Blind / Visually Impaired

• Braille signage for cabin numbers and public room names. 
• Braille format available for in-cabin directories and room service menus. 
• Large print format available for dining room menus, Carnival Fun Times, and shore excursion information. 
• Audible format of Carnival Fun Times available upon request.

Service Dogs

• Only service/working dogs permitted onboard. 
• Therapy/companion dogs or service dogs in training not allowed. 
• Service dogs must have current vaccinations in addition to port requirements. 
• Guests must make arrangements for care if the dog cannot disembark or be left unattended.

Special Dietary Requirements

• Carnival's chefs can prepare food options for various diets (vegetarian, gluten-free, kosher, etc.). 
• Large print format available for dining room menus. 
• Empire Dining menu provides helpful hints.

Smoking Policy 

• Smoking allowed only in specific exterior deck areas and seated while playing in the casino. 
• All staterooms and balconies are non-smoking. 
• Recreational/medicinal marijuana and illegal controlled substances are prohibited. 
• Violation results in a $500 charge per violation and possible disembarkation.

Age Restrictions

• Drinking alcoholic beverages: 21 years and older. 
• Casino: 18 years and older to play, not permitted under 18. 
• Spa Carnival and fitness center: Not permitted under 12, 12-16 must be accompanied by an adult. 
• Lounges, shows, and dance club: Under 18 must be accompanied by an adult, must vacate dance club by 10:00 pm, not allowed at Midnight Shows.

Dress Code: Daytime Attire

• Casual attire recommended. 
• Includes shorts, tee shirts, polo shirts, khakis, summer dresses, light-weight sweater or jacket, bathing suits, and comfortable shoes. 
• Proper attire required in the Lido Restaurant at all times.

Evening Attire

• Cruise Casual dress code for main dining room(s). 
• Men: sports slacks, khakis, jeans, long dress shorts, collared polo shirts. 
• Women: summer dresses, casual skirts, pants, capris, dress shorts, jeans, blouses, and tops. 
• “Cruise Elegant” dress code for formal evenings, number of formal evenings depends on cruise duration. 
• Men: dress slacks, dress shirts, sport coat, suit and tie, or tuxedo. 
• Women: cocktail dresses, pantsuits, elegant skirts, blouses, and evening gowns. 
• Respectful clothing and accessories required, no offensive or inappropriate messages.

Holidays/Events, Carnival Journeys

• Special outfits recommended for themed events and celebrations. 
• Examples include "Ugly Sweater Contest," "Frightfully Fun" Halloween cruises, and "Throwback Sea Day" during Carnival Journeys cruises. 

Medical Facilities

• Medical centers meet or exceed industry standards and are staffed by qualified physicians and nurses. 
• Medical staffing varies based on the ship's size, ranging from one physician and three nurses to two physicians and five nurses. 
• Ship's physicians meet or exceed credentialing guidelines and must have certain qualifications and certifications. 
• Medical facilities equipped with standard lifesaving equipment and advanced medical technology.

Medical Emergencies

• Ship's Physician makes decisions regarding air evacuation or emergency disembarkation during medical emergencies. 
• Captain is immediately notified to assess the situation and communicate with appropriate rescue agencies. 
• Disembarkation methods include diverting the ship, transferring to shore side medical facilities, or using helicopter/rapid boat (no helipads on Carnival ships).

Packing Tips

• Baggage limitations: One bag per person on 3-5 day cruises, two bags per person on 6+ day cruises. 
• Maximum weight of 50 pounds per bag, dimensions not to exceed 16 inches high, by 24 inches wide (length not a factor). 
• Certain items should be carried personally, such as boarding documentation, valuables, medications, and toiletries. 
• Recommended items include a collapsible daypack, sunglasses, rain jacket, sunscreen, camera, and personal electronics.

What Not to Pack

• Prohibited items include weapons, candles, irons, alcohol, or other dangerous goods. 
• Security safety scanning is conducted, and prohibited items will be removed without compensation.

Wi-Fi

• Wi-Fi available on board with different plans based on internet access needs. 
• Social Wi-Fi plan includes access to popular social websites and applications. 
• Value Wi-Fi plan includes access to social websites, email, news, entertainment, sports, weather, and more. 
• Premium Wi-Fi plan offers the fastest connection and supports apps like Zoom and Skype. 
• Limitations include one device connected at a time and no VPN connections.

Alcohol Policy and Drinks Packages

• Minimum age for purchasing and consuming alcohol is 21 years. 
• Guests limited to a maximum of 15 alcoholic beverages per person, per day. 
• Certain non-alcoholic beverages allowed in carry-on luggage on embarkation day, including a limited quantity of water, sodas, and other beverages. 
• Prohibited items include alcohol, with an exception for one 750 ml bottle of wine or champagne per person during embarkation. 
• Corkage fee of $15.00 USD charged for consuming personal wine or champagne in certain venues. 
• Bottled water available for purchase before the cruise or on board. 
• Distilled water can be purchased or brought along with CPAP machine. 
• Coolers must be small, personal-sized, and no larger than 12” x 12” x 12” for carry-on luggage. 
• Duty may apply to liquor purchased on board and taken home. 
• Alcohol purchased in ports of call or The Fun Shops will be stored for safekeeping until debarkation morning or delivered to guest staterooms. 
• Limits on alcohol products sold in The Fun Shops for pre-cruise orders. The CHEERS! Beverage Program must be purchased for each adult in the stateroom.