Facilities and services for guests with disabilities
- Trained crew members providing attentive service
- Ships have accessible features for a relaxing and enjoyable cruise
- Working on additional modifications to enhance accessibility
General access features on ships
- Accessible elevators with tactile controls and audible signals
- Accessible routes throughout most areas of the ship
- Signs posted to assist in locating accessible pathways
- Accessible tables in dining venues
- Accessible dining options available on Lido Deck and other restaurants
- Pool lifts are available on select ships
- Specially designed staterooms for guests with mobility limitations
- Different classifications of staterooms based on accessibility needs
- Fully Accessible Cabins (FAC) with accessible elements and bathroom features
- Fully Accessible Cabins – Single Side Approach (FAC-SSA) with accessible route and clear floor space
- Ambulatory Accessible Cabins (AAC) for guests with mobility limitations
- Standard Cabins with entry doorway and lip measurements
Personal mobility devices (wheelchairs/scooters/Segways)
- Guests are encouraged to be informed about mobility devices during the booking
- Specific battery types allowed for mobility devices
- Devices must fit in the stateroom entry doorway and be stored safely
- Scooters larger than 21" wide require fully accessible staterooms
- Guests must drive mobility devices safely and pay attention to thresholds
- Mobility devices cannot be left unattended in public areas
Rental services for mobility devices
- Guests are encouraged to bring their own or rent from their preferred vendor, Scootaround
- Scootaround can deliver rented equipment on board Carnival ships in North America
- Recommended scooters that fold or disassemble for easy storage
Airport transfer with hydraulic lift for guests with mobility limitations
- Service must be requested in advance with a maximum weight limit
- Standard airport transfer charges apply; there is no additional cost for the lift
Wheelchair assistance at the terminal
- A limited supply of wheelchairs available for boarding and debarkation
- Assistance is provided on a first-come, first-served basis
Going ashore with water shuttles
- Accommodations for guests with disabilities to enjoy ports of call
- Boarding water shuttles subject to weather and tidal conditions
- Facilities in ports may affect the accessibility of water shuttles
- Captain makes the final determination for guest boarding on water shuttles
Deaf / Hard of Hearing accommodations
- Portable room kit available upon prior request
- Visual-tactile alert system provided for door knocking, telephone ringing, alarm clock, and smoke detector
- TTY (teletypewriter) available to interface with the Information Desk
- Information Desk available 24 hours a day to meet stateroom needs
Blind / Visually Impaired accommodations
- Braille signage is available for cabin numbers and public room names
- Braille format documents available for in-cabin directories and room service menus
- Large print format available for dining room menus, Carnival Fun Times, and shore excursion information
- The audible format of Carnival Fun Times can be provided
- Contact Guest Services onboard for assistance with these items
Service Dogs on Carnival Cruise Lines
- Only service/working dogs are permitted onboard
- Service dogs must be legally defined and trained to meet disability-related needs.
- Therapy/companion dogs and service dogs in training are not allowed.
- Service dogs must have current vaccinations in addition to port officials' requirements.
- Some ports may only accept annual rabies vaccinations, not the three-year rabies vaccination.
- Guests are responsible for contacting the Department of Agriculture or Service Dogs Veterinarian for port requirements
- Failure to have required vaccinations or documentation may result in the service animal not being able to disembark or quarantine.
- If the service dog lacks the required documents, arrangements for care must be made when disembarking at a visiting port of call or leaving the dog onboard.
- Ship's staff cannot care for the dog, and it cannot be left unattended in the stateroom.
- Guests must carry original records of vaccinations and required permits while traveling.
- Copies of permits must be left with the Guest Services desk upon boarding.
Special Dietary Requirements on Carnival Cruise Lines
- Carnival's chefs are specially trained to cater to various dietary needs.
- Available options for diets include vegetarian, gluten-free, kosher, Indian vegetarian, and low-carb, low-fat, low-sugar, or low-cholesterol food.
- Guests can enjoy their vacation without worrying about dietary restrictions.
- Empire Dining menu provides helpful hints and information on dietary options.
- Guests can have a great time and even enjoy seconds without compromising on their dietary needs.
Smoking Policy on Carnival Cruise Line
- Smoking is strictly limited to specific exterior deck areas and the casino (when seated and playing)
- All staterooms and suite accommodations, including outside balconies, are NON-SMOKING.
- Prohibited forms of smoking include cigarettes, cigars, pipes, vaporizers, electronic cigarettes, and marijuana.
- Carnival follows U.S. federal law, which prohibits the possession and use of recreational/medicinal marijuana and illegal controlled substances.
- Violation of the smoking policy incurs a $500 charge per violation, posted on the guest's Sail & Sign® account.
- Violators may face disembarkation, financial charges, and expenses to return home; no refund of unused cruise fare will be provided
- The minimum age to purchase tobacco products is 21 (U.S.-based itineraries/ships only)
Age Restrictions on Carnival Cruise Line
- Drinking alcoholic beverages: Guests must be 21 years or older with proper ID
- Casino: Guests must be 18 years or older to play tables and slot machines; under 18 are not allowed
- Spa Carnival and Fitness Center: Guests under 12 not allowed; ages 12-16 must be accompanied by an adult
- Lounges shows, and dance club: Guests under 18 should be accompanied by an adult in public areas
- Dance club: Guests under 18 must leave by 10:00 pm
- Midnight Shows comedy shows: For adults only, guests under 18 not permitted
- Casual attire is recommended.
- Shorts, capris, tee shirts, polo shirts, blouses, tops (short-sleeved or sleeveless), khakis, jeans, summer dresses, lightweight sweaters or jackets, workout gear, bathing suits, and cover-ups.
- For cooler weather, bring layered clothing, scarves, and gloves.
- Comfortable rubber-soled flat shoes, sneakers, water shoes, or non-slip boat shoes with traction. Closed-toe shoes may be required for certain activities or shore excursions. No footwear with wheels allowed on board.
- Hats or visors are useful.
Evening Attire: Cruise Casual Dress Code:
- Men: sports slacks, khakis, jeans, long dress shorts, collared polo shirts.
- Women: summer dresses, casual skirts, pants, capris, dress shorts, jeans, blouses, and tops.
- Not permitted: cut-off jeans, men's sleeveless shirts, tee-shirts, gym/basketball shorts, baseball hats, flip-flops, and bathing suit attire.
- A red or blue outfit or top is recommended for the Mega Deck Party.
Cruise Elegant Dress Code (formal evenings):
- 2-day to 5-day cruise: one "Cruise Elegant" evening.
- 6-day or longer cruise: two "Cruise Elegant" evenings.
- Men: dress slacks, dress shirts, sport coat, suit and tie, or tuxedo.
- Women: cocktail dresses, pantsuits, elegant skirts, blouses, evening gowns.
- Not permitted: jeans, men's sleeveless shirts, shorts, tee-shirts, sportswear, baseball hats, flip-flops, bathing suit attire.
- The Steakhouse follows the main dining room dress code; no shorts on "Cruise Casual" evenings.
- Guests may bring special outfits for themed events like the "Ugly Sweater Contest," "Frightfully Fun" Halloween cruises, or big sporting events.
- Carnival Journeys cruises may feature "Throwback Sea Day" or '80s Rock-N-Glow Deck Party, where guests can dress in '80s attire.
- Medical centers meet or exceed CLIA and ACEP standards.
- Staffed by qualified physicians and nurses for shipboard medical care.
- Medical staffing varies based on ship size, typically one to two physicians and three to five nurses.
- Ship's physicians meet or exceed ACEP credentialing guidelines and hold relevant certifications.
- Medical facilities equipped with standard lifesaving equipment (defibrillators, pacemakers) and advanced technology (thrombolytic therapy, electrocardiograph machines, lab equipment, pulse oximetry, and x-ray machines on some ships).
- Medical centers provide reasonable emergency care for guests and crew.
- In extreme emergencies, air evacuation or emergency disembarkation may be required.
- The ship's Physician and Captain make decisions regarding emergency actions and communication with rescue agencies.
- Depending on the situation, patients may be transferred to shoreside medical facilities via helicopter or rapid boat. No helipads on the Carnival Cruise Line fleet.
- For 3-5 day cruises: limit luggage to one bag per person. For 6 days or longer: up to two bags per person.
- Each checked and carry-on bag should not exceed 50 pounds and must not exceed 16 inches high, by 24 inches wide (length not a factor).
- All luggage should be unlocked for security screening purposes. Oversized or locked luggage may cause delivery delays.
- Carry-on essential items: boarding documentation, valuables, medications, special handling items, and personal toiletries.
- Recommended items: collapsible daypack, sunglasses, rain jacket or poncho, sunscreen, insect repellent, translation/guide books, books/magazines, binoculars (for Alaska cruises), phone chargers, camera.
- Checked baggage service is available until 2 hours before the ship's published sailing time; guests arriving later must carry their own bags on board.
- Prohibited items: weapons, candles, irons, alcohol, and dangerous goods. Security safety scanning will be conducted, and prohibited items will be removed and disposed of without compensation. Review the list of Prohibited Items before packing.
- Ships provide satellite internet access through internet cafés and ship-wide Wi-Fi networks.
- Three Wi-Fi plans are available: Social, Value, and Premium.
Social Plan: Access to popular social websites and apps but not email, video/music streaming, iMessage, Skype, or FaceTime.
Value Plan: Access to social websites, email, news, entertainment (no streaming), sports, weather, banking, and finance; no Skype or video/music streaming.
Premium Plan: Access to all sites under Social and Value Plans at faster speeds (3x faster than Value Plan); supports Zoom, Skype, and Team video calling where available.
- Pricing varies based on cruise-long plans; guests can upgrade and use multiple devices but only one at a time.
- Pre-cruise: Purchase discounted plans online or as a gift through The Fun Shops™; covers the entire duration of the cruise. Daily plans are available for purchase onboard.
- Restrictions: Only one device can connect at a time; satellite internet speed varies by location and time of day; certain sites (mature or violent content) are blocked; VPN connections are not supported.
- Tips: Turn on airplane mode and connect to Carnival Wi-Fi onboard to avoid roaming fees; turn off background app data services and updates for faster speeds.
- Recommended items to pack for cruise internet use: Wi-Fi-enabled laptop and mobile devices, power supply for devices, data cables, and headphones.
- Publicly accessible computers available 24/7 with standard internet browsers; printing offered at no charge; no MS Office or personal software installation allowed.
Alcohol Policy and Drinks Packages
- The minimum age for purchase and consumption of alcohol in bars, lounges, and gift shops is 21 years.
- Guests are limited to a maximum of 15 alcoholic beverages per person per day onboard.
- Prohibited from bringing water, sodas, and non-alcoholic beverages in glass or plastic bottles.
- On embarkation day, guests can bring a small quantity (12 sealed, unopened cans/cartons of 12 oz or less) of non-alcoholic beverages in carry-on luggage.
- Guests (21+) are allowed to bring one 750 ml sealed/unopened wine or champagne bottle per person during embarkation only.
- A corkage fee of $15.00 USD per 750 ml bottle applies if guests want to consume their wine or champagne in the main dining room, specialty restaurant, or bar.
- Bottled water can be pre-purchased or purchased onboard and delivered to the stateroom on embarkation day.
- Distilled water is available for purchase onboard or can be brought along for the CPAP machine.
- Large coolers are prohibited; small, personal-sized coolers (no larger than 12" x 12" x 12") are allowed as carry-on luggage.
- Liquor purchased onboard and taken home may be subject to Customs duty and must be declared.
- Alcohol purchased ashore or in The Fun Shop's ports will be stored for safekeeping until the end of the voyage.
- Limit of two products per booking for all alcohol products sold (whether pre-cruise orders or onboard purchases).
- Alcohol is pre-purchased through The Fun Shops for onboard consumption only and cannot be taken to public areas.
- Only wine or champagne ordered through The Fun Shops can be served in the dining room or Steakhouse; unopened bottles can be taken home.