Norwegian Bliss



Imagine exhilaration whilst exploring the wilds of Alaska. Imagine relaxation upon finding your slice of paradise in The Caribbean. Imagine Bliss. That's what you'll experience when you holiday on board Norwegian Bliss. Custom-built for the spectacular, Norwegian Bliss features a revolutionary Observation Lounge for you to soak in every stunning moment, from bald eagles soaring over glaciers to dolphins splashing through warm turquoise waters. Come aboard and experience the best dining, entertainment, and amenities at sea against a backdrop of unrivaled natural beauty. Whether you choose to go tropical or a little wild, there’s one word to describe the experiences awaiting you on one of Norwegian’s newest ships: Bliss.

- Size mega
- Style Resort
- Type ocean
- Year of launch 2018
- Gross tonnage 168028t
- Length 330.0m
- Width 41.5m
- Speed 23kts
- Decks 20
- Language English
- Currency US Dollar ($)
- No. of passengers 4004
- No. of crew 1716
- No. of cabins 2206
- -wheelchair access 47
For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:
- $18.50 USD per person per day for The Haven and Suites;
- $18.00 USD per person per day for Club Balcony Suite;
- $15.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
- $18 USD per person per day for The Haven, Concierge and Suites
- $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax
For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:
- $18.50 USD per person per day for The Haven and Suites;
- $18.00 USD per person per day for Club Balcony Suite;
- $15.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
- $18 USD per person per day for The Haven, Concierge and Suites
- $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax
Norwegian Bliss offers a wide range of accommodations designed for the way you cruise. Enjoy splendid luxury in The Haven by Norwegian®. Unpack your family in comfy, connecting staterooms. Relax with an ocean breeze on your private balcony. Take your own adventure in a cozy Studio for solo travelers. Or live it up at sea with our collection of Suites, from well-appointed Spa Suites to spacious two-bedrooms. And no matter which room you choose, you’re always guaranteed a great place to rest.
The Haven Deluxe Owner's Suite with Large Balcony

The Haven 2-Bedroom Family Villa with Large Balcony

The Haven 2-Bedroom Family Villa with Balcony

The Haven Aft-Facing Penthouse with Large Balcony

Located in The Haven, these Penthouses feature a king-size bed and a double sofa bed, two bathrooms and incredible views from the spacious, aft-facing balcony. Plus, a concierge and 24-hour butler to attend to your every wish.
The Haven Aft-Facing Penthouse with Balcony

The Haven Courtyard Penthouse with Large Balcony

The Haven Courtyard Penthouse with Balcony

These Penthouses located in The Haven feature a king-size bed and single sofa bed to accommodate up to three guests. Admire the spectacular ever-changing views from the balcony.
The Haven Forward-Facing Penthouse with Balcony

The Haven Spa Suite with Balcony

Family Club Balcony Suite

Club Balcony Suite with Larger Balcony

Spa Club Balcony Suite

Club Balcony Suite

Sail Away Club Balcony Suite

A Sail Away Club Balcony Suite stateroom guarantees a Club Balcony Suite stateroom or better! Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Spa Balcony

Aft-Facing Balcony

Family Balcony

Large Balcony

Balcony

Enjoy easy access to all the delicious dining and exciting activities on board from your stateroom that includes two lower beds that convert to a queen-size bed and additional bedding for up to four guests.
Sail Away Balcony

Family Oceanview

Oceanview with Picture Window

Sail Away Oceanview

Family Inside

An affordable family option, these staterooms include two lower beds that convert to a queen-size bed and two pullman beds.
- Accommodates: 4
- Total Approx. Size (incl. balcony): 129 sq.ft
- Deck(s): 9, 10, 11, 12, 13, 14, 15
- Location: Forward, Mid, Aft
- Category: I4
Inside

These staterooms include two lower beds that convert to a queen-size bed and additional bedding to accommodate up to four guests total.
- Accommodates: 2-4
- Total Approx. Size (incl. balcony): 129-355 sq.ft
- Deck(s): 5, 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward, Mid, Aft
- Category: IF, IA, IB
Sail Away Inside

A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
- Accommodates: 4
- Total Approx. Size (incl. balcony): 129 sq.ft
- Deck(s): 5, 8, 9, 10, 11, 12, 13, 14, 15
- Location: Forward, Mid, Aft
- Category: IX
Studio

Deck 20

- Laser Tag
Deck 19

- Vibe Beach Club
- Bliss Speedway
- Mini Golf
Deck 18

- The Haven Restaurant (Private Access for Guests of The Haven)
- Horizon Lounge
- Bliss Speedway
- The Haven Deluxe Owner's Suite with Large Balcony
-
The Haven 2-Bedroom Family Villa with Balcony
- The Haven Courtyard Penthouse with Large Balcony
- The Haven Courtyard Penthouse with Balcony
Deck 17

-
American Diner
- Le Bistro
- Horizon Lounge
- Spice H20
- The Haven Lounge
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Courtyard Penthouse with Large Balcony
Deck 16

-
Garden Café
- Waves Pool Bar
- Aqua Park
- Barber Shop
- Pulse Fitness Centre
- Hair Salon
- Kids' Aqua Park
- Mandara Spa & Salon
- Spa Salt Room
- Spa Snow Room
- Spa Thermal Suite
- Spa Treatment Room
- The Marketplace
Deck 15

-
The Haven Aft-Facing Penthouse with Large Balcony
- The Haven Spa Suite with Balcony
- Family Club Balcony Suite
- Spa Club Balcony Suite
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Spa Balcony
- Aft-Facing Balcony
- Family Balcony
- Balcony
- Sail Away Balcony
- Family Inside
- Inside
- Sail Away Inside
- Observation Lounge
Deck 14

-
The Haven Aft-Facing Penthouse with Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Aft-Facing Balcony
- Family Balcony
- Balcony
- Sail Away Balcony
- Family Inside
- Inside
- Sail Away Inside
Deck 13

-
The Haven Aft-Facing Penthouse with Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Aft-Facing Balcony
- Family Balcony
- Balcony
- Sail Away Balcony
- Family Oceanview
- Oceanview with Picture Window
- Sail Away Oceanview
- Family Inside
- Inside
- Sail Away Inside
Deck 12

-
The Haven Aft-Facing Penthouse with Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Aft-Facing Balcony
- Family Balcony
- Balcony
- Sail Away Balcony
- Family Oceanview
- Oceanview with Picture Window
- Sail Away Oceanview
- Family Inside
- Inside
- Sail Away Inside
-
Studio
- Vibe Beach Club
Deck 11

-
The Haven Aft-Facing Penthouse with Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Aft-Facing Balcony
- Balcony
- Sail Away Balcony
- Family Oceanview
- Oceanview with Picture Window
- Sail Away Oceanview
- Family Inside
- Inside
- Sail Away Inside
- Studio
- Studio Lounge
Deck 10

-
The Haven Aft-Facing Penthouse with Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suite
- Club Balcony Suite with Larger Balcony
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Aft-Facing Balcony
- Balcony
- Sail Away Balcony
- Family Oceanview
- Oceanview with Picture Window
- Sail Away Oceanview
- Family Inside
- Inside
- Sail Away Inside
- Studio
Deck 9

-
The Haven Aft-Facing Penthouse with Large Balcony
- The Haven Forward-Facing Penthouse with Balcony
- Family Club Balcony Suite
- Club Balcony Suite with Larger Balcony
- Club Balcony Suite
- Sail Away Club Balcony Suite
- Aft-Facing Balcony
- Balcony
- Sail Away Balcony
- Family Oceanview
- Oceanview with Picture Window
- Sail Away Oceanview
- Family Inside
- Inside
- Sail Away Inside
Deck 8

- Club Balcony Suite with Larger Balcony
- Club Balcony Suite
- Sail Away Club Balcony
- Large Balcony
- Balcony
- Sail Away Balcony
- Inside
- Sail Away Inside
-
Ocean Blue
- Los Lobos
- Food Republic
- Cagney's Steakhouse
- Dolce Gelato
- La Cucina
- The Bake Shop
- Humidor Cigar Lounge
- Maltings Whiskey Bar
- Sugarcane Mojito Bar
- The A-List Bar
- The Cavern Club
- The Cellars Wine Bar
- The District Brew House
- The Waterfront
- Sandbar
- The Beauty Shop
- The Jewel Box
- The Tides
- The Time Zone
- Tradewinds
Deck 7

- The Local Bar & Grill
- The Manhattan Room
- Skyline Bar
- Jersey Boys
- Six
- 678 Ocean Place
- Bliss Casino
Deck 6

- Savour
- Taste
- Teppanyaki
- Coco's
- Q Texas Smokehouse
- Atrium Bar
- Mixx Bar
- Social Comedy & Night Club
- Starbucks
- Jersey Boys
- Bliss Theatre
Deck 5

-
Family Oceanview
- Oceanview with Picture Window
- Sail Away Oceanview
- Inside
- Sail Away Inside
- Entourage Teen Club
-
Guppies
- Splash Academy
- Video Arcade
COMPLIMENTARY DINING
Every cruise fare includes beautifully crafted menus in our three main dining rooms, a help-yourself buffet and a variety of casual cafés, grills and on-the-go choices. From fresh-baked breads, desserts and pastries to our chefs' original dishes made with the freshest ingredients, your dining can be as fine or fun as you want.
SPECIALITY DINING
Dining aboard Norwegian is about having choices. Enjoy delicious comfort foods as well as more exotic choices from our many complimentary dining options. Or widen your palette further and choose from our speciality restaurants for a cover charge or á la carte. Whether it's a cheeseburger you have a desire for, or Coq au Vin, your dinner is ready when you are. And if you book a Speciality Dining Package, you can savour an array of our speciality restaurants for one special price.
The Haven Restaurant

Enjoy a private fine dining experience for guests of The Haven, serving unique signature dishes and wine offerings from our impressive selection.
Price Per Person: Complimentary for guests of The Haven
Cagney's Steakhouse

Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don't forget to order our made-from-scratch jumbo lump crab cakes and our famous Parmesan dusted truffle fries.
Price Per Person: À la carte
Ocean Blue

Seafood is the star attraction here. In a refined and elegant setting, diners will be treated to dishes created from the freshest fish, the finest ingredients, and perfectly paired wine selections and cocktails.
Price Per Person: À la carte
Food Republic

Travel somewhere new with every delicious bite at Food Republic. Savour a fusion of foods and cultures from around the globe. Travel to Mexico and scoop up some tasty street food. Jet away to Japan and try a new kind of sushi roll, or have a hearty helping of Thai noodles.
Price Per Person: À la carte
La Cucina

Buona Sera! Enjoy the finest ingredients at our vibrant Italian ristorante. Dine on classics like Spaghetti Carbonara or Veal Scaloppini with Marsala sauce. Then indulge with a rich homemade Tiramisu. Your good evening just got better.
Price Per Person: À la carte
Teppanyaki

The sizzles and surprises never cease at our authentic Japanese restaurant. Sit around a lively shared table as a skillful chef slices, chops and grills steak, chicken and seafood on a large steel grill right before your eyes.
Price Per Person: $39 USD Adult
Los Lobos

Bienvenido a Los Lobos, a premium Mexican restaurant celebrating traditional flavours with a modern twist. From Carne Asada marinated in guajillo chiles and tequila to Tres Leches Cake with Coconut Cream, the chefs at Los Lobos focus on unique flavour combinations.
Price Per Person: À la carte
Le Bistro

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!
Price Per Person: À la carte
Savour

Balancing classic favourites with unique new dishes, dining at Savour is a must. Offering guests an extensive menu of deliciously fresh flavours along with chic and modern decor, visiting this Main Dining Room is always in style.
Price Per Person: Complimentary
Garden Cafe

Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary, indoor buffet restaurant serves up breakfast, lunch and dinner
Price Per Person: Complimentary
The Manhattan Room

One of three Main Dining Rooms, The Manhattan Room is where guests can enjoy specially curated modern and classic dishes made with the freshest ingredients.
Price Per Person: Complimentary
Taste

Serving a wide variety of cuisine, Taste offers a stylish and contemporary atmosphere. Plus, with a menu that changes daily and carefully selected wine recommendations, you'll experience a different culinary adventure with every visit
Price Per Person: Complimentary
The Local Bar & Grill

The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n' Chips, The Local has all your favourite comfort foods. So try one of our beers or cocktails on tap and catch a game with us!
Price Per Person: Complimentary
Coco's

Come to Coco's because anytime is a good time to savour a decadent Mad Milkshake! With assorted bonbons and chocolate specialities from around the world, gelato, crepes and more divine treats than days in your cruise, Coco's is the sweetest spot in the entire ship.
Price Per Person: À la carte
Dolce Gelato

Slow churned, dense and intense in flavour, gelato is Italy's answer to ice cream. And with so many flavours to choose from, our version is the perfect accompaniment to a leisurely stroll
Price Per Person: À la carte
The Bake Shop

Indulge your sweet tooth with decadent treats such as French macarons, chocolate bonbons and gourmet cupcakes.
Price Per Person: À la carte
Room Service

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee of $9.95 will be added to your check (Except Continental Breakfast until 10am and Suite Guests at all times). A 20% gratuity and beverage service charge will be added to your check.
Price Per Person: Room Service Fee of $9.95 USD may apply.
Starbucks

Warm up for your glacier walk with a Caramel Macchiato. Grab a Teavana® Shaken Iced Green Tea Lemonade to sip whilst lounging on a pristine Caribbean beach. Or recount the day's excitement with your friends over Chai Lattes and a scone. Come on by Starbucks® to make your holiday even sweeter.
With so many bars and lounges to discover, finding your favourite may take a few days. Pull up a stool on The Waterfront and pair your favourite vintage with soothing waves at The Cellars - A Michael Mondavi Family Wine Bar. Grab a freshly muddled mojito anytime you like at Sugarcane Mojito Bar. Or Let your hair down in The District Brew House, offering more than 50 different bottled beers and 24 draft beers on tap.
Atrium Bar

Horizon Lounge

Two-story forward-facing observation lounge on decks 17 and 18 with breathtaking panoramic views exclusively for guests of The Haven.
Humidor Cigar Lounge

Bring your favourite whiskey cocktail from Maltings into Humidor to pair with a good smoke. With comfortable leather chairs and a fully-stocked humidor, this is the ideal setting to recline and connect with friends, both new and old.
Mixx Bar

Cocktails and conversations are always stirring at this hip modern bar located between Taste and Savour. Meet up for drinks with friends before dinner or swing by after to listen to some live piano. Mixx is the place to be seen!
Maltings Whiskey Bar

Sit starboard, right alongside the sea where the view is intoxicating. Good times flow indoors, too. With a unique international variety of spirits, you can sip your way around the world without leaving your chair.
The Observation Lounge

Observation Lounge with full service bar on deck 15 offering spectacular 180° panoramic views open to all guests.
Social Comedy and Night Club

Spice H20

Inspired by the renowned summer beach parties on the island of Ibiza, Spice H20 is an adult-only escape. By day, you can soak in hot tubs or sip cold cocktails from your reclined lounge chair. By night, it's a whole different beat. Let loose and dance beneath the stars!
Studio Lounge

Sugarcane Mojito Bar
Freshly muddled just the way you like, enjoy a refreshing mojito with friends – day or night.
Skyline Bar

Hit the jackpot in more ways than one at Skyline Bar. Nestle into plush interiors and take in the changing view. Our high-definition digital landscapes illuminate this cocktail lounge with ever changing moods. It's the perfect spot to have a cocktail before dinner, meet friends after the show or just press your luck with bar-top poker screens that give winning at the bar a whole new meaning.
The Cavern Club

Pull up a chair in the legendary Liverpool club where the Beatles performed. Sip your Scotch Sour during an evening of good company and great music with a Beatles cover band. This is your ticket to ride down Penny Lane, perhaps in a Yellow Submarine. Don’t wish you’d experienced the magic yesterday. Come together tonight and get back to the groovy days with Norwegian.
The Cellars Wine Bar

Pull up a stool and take a Merlot for a swirl as you laugh with some of your closest friends. Pair your favourite vintage with some light bites from La Cucina, or elevate your wine IQ with programmes meant for experts and novices alike at the Tasting Table. For four generations, the Mondavi name has been intimately linked with prestige winemaking in Napa Valley. And now, they're bringing their best blends and unparalleled knowledge to The Cellars - A Michael Mondavi Family Wine Bar.
The A-List Bar

Between Los Lobos and Cagney’s Steakhouse, The A-List Bar is the perfect spot to be the center of attention or simply be at the center of it all. Named after one of our famous A-listers, Andy Stuart, President & CEO of Norwegian Cruise Line, The A-List Bar will shake up the night with hand-crafted margaritas and a seriously good time.
The District Brewhouse

Settle in with your friends beside floor-to-ceiling windows and order one of more than 50 different bottled beers or any of the 24 draft beers on tap. Toast another awesome day with speciality cocktails. Scream your lungs out alongside live music. Or get a little wild inside the photo booth. What happens in The District, stays in The District.
The Haven Lounge

Vibe Beach Club

Waves Pool Bar

Happy Hour Prohibition - The Musical

Set in world famous Madam Lulu's New Orleans speakeasy, tantalizing madams will regale you with tales of bootleggers and some of the era's most famous tunes that will have you dancing in the aisles. Savour five of your own Prohibition Era speciality cocktails, each with a modern twist, whilst enjoying an unforgettable night with Miss Lulu and her girls. Please note that this show is not suitable for children under 16.
Price Per Person: $29.99 USD Adult
Six

Introducing the cultural phenomenon musical sweeping the stages and now gracing the seas aboard Norwegian Bliss-Six. From Tudor Queens to Pop Princesses, the six wives of Henry VIII take to the mic to tell their tales, remixing five hundred years of historical heartbreak into a 75-minute celebration of 21st century girl power. Written by Toby Marlow and Lucy Moss, Six is the sell-out award-winning musical that has not only taken the theatre world by storm but also the charts. These Queens may have green sleeves, but their lipstick is rebellious red.
Price Per Person: Complimentary
Jersey Boys

Journey from the gritty streets of Jersey to glamour and international fame as you follow the incredible true story of Frankie Valli and The Four Seasons.
Price Per Person: Complimentary
Theme Parties

Every night brings new thrills with exciting themed events on board. An urban street party featuring pop-Latin music will lure you to the pool deck where you can get your groove on at the hottest event at sea, Caliente. Then pull on your cowboy boots for another evening of dancing under the stars at Nashville Nights & Lights. From silent disco to line dancing, get ready for a boot-scootin' good time. Costumes encouraged!
Price Per Person: Complimentary
678 Ocean Place

Bliss Speedway

Zoom around hairpin turns in excess of 20 mph as you race for the checkered flag on a thrilling, two-level race track in the middle of the ocean.
Price Per Person: $15 USD Adult | $15 USD Children
Laser Tag

Get ready for a laser tag battle of galactic proportions under the stars.
Price Per Person: $9.95 USD Adult | $9.95 USD Children
Aqua Park

Slide into the time of your life. Make it the best of three on Aqua Racer, our tandem waterslide at sea. Or call it a lazy day and lounge by the pools and hot tubs with a frozen drink in hand. However you like to make a splash, the Aqua Park is overflowing with excitement.
Bliss Casino

Our award-winning casino offers plenty of thrilling casino games for every type of player, whether you're a beginner or regular at the poker table. Find your lucky seat at one of our many slot machines and in our non-smoking area. Or play in the big leagues with any number of table games. No matter what you prefer, there's always a way for you to get lucky.
Bliss Theatre

Norwegian is excited to bring Broadway to you with two musicals. You're invited for an evening of laughter and entertainment in the Bliss Theatre.
Sandbar

The Beauty Shop

The Marketplace

The Tides
The Time Zone

Tradewinds

Treasures

There are plenty of ways to be pampered. Unwind in the Thermal Suite with a steam or a dip in the Vitality Pool. Check out the Salt Room. Chill out in our unique Snow Room. Or simply indulge in a hot-stone massage. You deserve it.
Hair Salon

Take a little “me” time with a range of salon services like manicures, pedicures and facials.
Mandara Spa & Salon

There are plenty of ways to be pampered. Unwind in the Thermal Suite with a steam or a dip in the Vitality Pool. Check out the Salt Room and chill out in our Snow Room. Or simply indulge in a hot-stone massage. Treat yourself. You deserve it.
Barber Shop

Whether it's a fresh shave or to trim up that haircut, the Barber Shop will keep you looking your best at sea.
Spa Thermal Suite

Blow off a little steam in the dry sauna. Take a dip in the Vitality Pool. Enjoy a warm waterfall cascading onto your shoulders and back. Relax in a heated tiled lounger and ease all your worries away.
Spa Treatment Room

Enjoy a world-class rejuvenating experience - a holiday within a holiday.
Pulse Fitness Centre

Come and feel the burn at our state-of-the-art fitness centre. Get your heart rate up at Ryde our indoor spinning class. Feel totally zen during a Pilates session. Break a sweat whilst pumping some iron. Or seek inner peace with an ocean view yoga class. Staying fit has never been easier.
Main Pool & Sundeck

Bask in the sun, dip your toes in the water and take it easy at any of our pools or hot tubs.
Mini Golf

Spa Salt Room

Spa Snow Room

We know a thing or two about letting the good times roll for everyone. And with our interactive Kids’ Aqua Park and fleetwide complimentary youth programs – Splash Academy and Entourage – there’s excitement for all ages on board.
Guppies

Hosted by an Early Years Coordinator, Guppies is perfect to for Norwegian's youngest guests. Enjoy up to two hours a day of interactive parent-child activities, including sensory play, painting and more.
Splash Academy

Your kids will have a blast inside Splash Academy where they can enjoy creative play, sports and more. From themed activities to parties, our youth staff has a knack for this stuff. Or drop off the kids during supervised Group Sitting on port days or in the evening and make it a romantic night out.
Entourage Teen Club

Movies. Art. Music. Video games. Dance parties. Welcome to Entourage - a retreat for teens looking to have fun and hang out with people their own age. One thing's for sure: absolutely, positively, no parents allowed.
Kids' Aqua Park

They'll splish. They'll splash. They'll definitely have a blast. Whether they want to zoom down a tube slide or get drenched by tipping buckets or water cannons, kids will have the best of times at our new interactive Kids' Aqua Park.
Listen and learn in a lecture held by a guest speaker, Norwegian Cruise Line ships have much to offer to enhance your learning and senses.
Accessible Cruising
Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That's why we are committed to providing all of our guests the freedom of choice to cruise your way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through our dedicated toll free number for accessible travel 0333 2412319). Norwegian's team of Access Coordinators at the Access Desk have experience in furthering Norwegian's mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that we can try to meet your needs prior to your cruise as soon as we receive your Special Accommodation Requirements Information form available from our Access Desk. In order to make your cruise experience as enjoyable as possible and so that we can try to meet your specific needs, call 0333 2412319 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact us.
Advance notice needed
Whatever your special requirements are, Norwegian Cruise Line will do whatever it reasonably can to accommodate you. But we do need adequate time to prepare for your arrival. Please make every effort to contact our Access Desk well in advance of your cruise – at least 90 days for interpreters and 45 days for all other requirements.
The more information that we have concerning any special requirement you may have, the more prepared we are to meet your needs during your cruise. What works well for others may not meet your requirements. You'll have a much more enjoyable cruise experience if you tell us what you need. We will work with you to try to meet all your reasonable needs for your cruise, but due to the nature of travel on a passenger cruise vessel, if advance notice is not given, Norwegian Cruise Line may not be able to provide you with what you need.
In limited situations (either on board or ashore), we may find it necessary to ask you to make alternative travel arrangements, such as if a disabled guest is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aid and services. Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable travelling companion. It is essential that we be notified of any special medical, physical, or other requirement you may have as soon as possible, including whether you intend to bring a scooter with you.
Guests with mobility disabilities
For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. If you will require regular use of a wheelchair, we strongly recommend that you bring your own wheelchair with you or make rental arrangements with Scootaround. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.
Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.
Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
For additional details on the prearranged rental programme for wheelchairs, scooters and other medical equipment, please contact our authorised vendor. Please note that the other vendors will not have access to Norwegian ships:
Scootaround
Phone: (toll-free) 888-441-7575 or 204-982-0657
Fax: 204-478-1172
www.scootaround.com
Shore excursions
Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319
Guests who are deaf or have low hearing
At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.
Amenities and Services include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- Individual and/or group emergency drills for all Deaf or Low Hearing guests upon request
- Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
- Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
- Closed-captioned televisions are available for your state room
- Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
- Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting should be made with the Access Desk at the time of booking through the Special requirements Information Form that can be obtained from the Access desk, but no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. Sign language interpreting services may be provided on cruises that depart from and/or return to the U.S. Please make every effort to contact our Access Desk well in advance of your cruise - at least 90 days for interpreters. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
- TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype
At Norwegian Cruise Line, we will attempt to provide our Blind or Low Vision guests with an enjoyable cruise, which means providing personal, customised service to make your cruise fun, safe and happy.
Amenities and Services Available include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- A vessel orientation tour is available upon request
- Braille / tactile signage
- Service animals allowed onboard and must be arranged through the Access Desk prior to the cruise
To get more information or request accessibility assistance on your upcoming cruise, fill out the Guest Special Needs Request Form or contact us using the phone number at the bottom of this page.
Service Animals
Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.
In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.
- Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
- Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
- A relief sand box will be provided
All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.
Dietary Requirements
Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available in many staterooms for storing insulin.
PLEASE NOTE: Kosher Dining is not handled through the Access Desk.
Medical Needs
Dialysis
Guests requiring continuous ambulatory peritoneal dialysis are welcome to board all vessels. However, Norwegian Cruise Line does not have the ability to assist or administer hemo-dialysis treatments. Those guests using peritoneal dialysis should have all solutions and equipment needed to perform the dialysis delivered to the vessel on the day of sailing at least two hours prior to sailing. Please contact the Access desk prior to the cruise for more information on Norwegian Cruise Line's policies and procedures.
Oxygen
The ship is not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Centre. For security and safety reasons, we have selected Scootaround as the only outside vendors that we will permit to deliver oxygen supplies to the ship. We believe they will meet your on board respiratory needs.
However, you are also welcome, to bring your own oxygen and/or oxygen equipment from your home. Please contact the Access & Compliance Department prior to sailing if you will require oxygen whilst on your cruise. Please note that liquid oxygen is not permitted on any Norwegian Cruise Line vessel.
For additional details on the prearranged rental programme for oxygen equipment and other medical equipment, please contact our exclusive supplier and authorised vendor. For the safety and security of everyone, oxygen and/or oxygen equipment deliveries will not be accepted from any other company other than Scootaround.
Pregnancy
Norwegian Cruise Line will not accept guests who will have entered their 24th week of pregnancy by the time their travel with Norwegian Cruise Line concludes. A statement from the expectant mother's doctor (letter head form required), stating her due date and fitness to travel must be sent to Norwegian Cruise Line's Access Desk, please send back up documentation details Guest Special Needs Request Form here. Norwegian Cruise Line will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise.
Age Restrictions
Guests must be 21 years of age or older to purchase or consume alcohol. Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only while on board and with the consent of an accompanying parent. Guests must be 18 or over to gamble and claim any winnings.
Childcare
Norwegian doesn't offer babysitting but instead offers Group Sitting Services for children ages 3-12 years old every night from 10:30pm - 1:30am (Late Night Fun Zone) and on port days whilst the ship is docked.
On Port Days, a minimal fee is charged only during scheduled meal time per the activity booklet.
Nightly at Late Night Fun Zone, there is an hourly fee of $6.00 USD per hour, per child and $4.00 USD per hour, per child for each additional sibling.
Parents are encouraged to sign up in advance for both services. If no children are signed up or dropped off by 11:30 pm for the nightly service, the youth centre will close for the evening. The fees are charged to your on-board account. Fifteen minute transition time is offered before charges apply from Splash Academy to Late Night. Both services are run by the Youth Staff in the Splash Academy Facility.
Hours of Operations
Port Day: Arrival into Port – Departure from Port
Overnight In Port: Arrival in Port – 8:00 pm
Activities: Size & Weight Requirements
General Aqua Park rules:
- No running, jumping or diving are permitted in the water slide area.
- No beverages, food or glass are permitted.
- Children who are not toilet trained are not allowed on water slides.
- Guests must abide by all rules posted on signs in the water slide area.
Race Track: Height requirements: Minimum 1.40m or 55", Maximum 2.00m or 79". Shoes must cover toes and ankle (no flip flops). Loose clothing is not allowed. No age minimum, guests only must adhere to height requirements. Long hair must be tied back and hide inside helmet. Drug and alcohol consumption before driving are strictly prohibited. Persons with cardiovascular disease, hypertension, spinal injuries or pregnant are not recommended to participate
Laser Tag: Shoes must cover toes (no flip flops). No age, height or weight minimum as long as the person can carry the equipment. Hero Blast equipment will be available as an alternative to Laser guns on request. Drug and alcohol consumption before participating are strictly prohibited. Persons with cardiovascular disease, hypertension, spinal injuries or pregnant are not recommended to participate
Aqua Racer: Height requirements: Minimum 48” Weight requirements: No minimum weight; maximum weight not to exceed 300lbs for both solo and double tube riders
Ocean Loops: Height requirements: Minimum 48” Weight requirements: Minimum weight 130lbs; maximum weight 300lbs
Smoking Policy
As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Service Charges
The reason there's a fixed service charge is an important one: Our Crew (as are the crew from other lines) are encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programmes that your service charge supports. How much is the charge? Onboard Service Charges are additional.
How much are the service charges?
For bookings made on or after April 1, 2020, that prepay their service charges before their sail date:
- $18.50 USD per person per day for The Haven and Suites;
- $18.00 USD per person per day for Club Balcony Suite;
- $15.50 USD per person per day for all other stateroom types
For bookings made prior to April 1st, 2019, that prepay their service charges before their sail date:
- $17.50 USD per person per day for The Haven, Concierge and Suites;
- $14.50 USD per person per day for all other stateroom types
For bookings made on or after April 1, 2019 or for sailings April 1, 2019 and beyond whose service charges have not been prepaid:
- $18 USD per person per day for The Haven, Concierge and Suites
- $15 USD per person per day for all other stateroom types
Guests sailing to Hawaii will be charged an additional 4.275% Pre Paid Service Charge GET Tax
Are service charges across the board for all guests?
All guests 3 years or older.
How do I prepay my service charges?
Contact your travel professional and request that it be added to your cruise reservation. If you have not made final payment this will be included in your final payment amount or if final payment has already been made we will require full payment at the time it is added.
At what point in the booking process can the prepaid charges be added?
They can be added at anytime up to 24 hours prior to sailing.
Why would I prepay my service charges?
The convenience of pre-paying the service charges allows you to plan your budget prior to your cruise giving you additional freedom whilst on board.
If I cancel my cruise are the service charges refundable?
Yes! The service charges are 100% refundable.
If there is a service issue can the service charges be adjusted on board?
Guest satisfaction is the highest priority at Norwegian Cruise Line. We have structured a guest satisfaction programme designed to handle any concerns about service or on-board product quickly and efficiently. However, in the event a service issue should arise during your cruise please let our on-board guest services desk staff know right away, so that we can address these in a timely manner. It is our goal to reach a satisfactory solution to any issue when it happens and make sure our guests can focus on enjoying their cruise. Should your concerns not be met with satisfaction you can adjust the charges.
Wi-Fi
All our ships are equipped with 24 hour Internet Cafés. Wireless internet (also known as WI-Fi) is also available throughout Norwegian's entire fleet.
Dress Code
When it comes to what to wear, you can go resort casual or get decked-out and look your best - it’s your call. That’s the freedom of Freestyle Cruising. We even have special “Dress-Up or Not Night.” It’s the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship’s Captain. Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required. Cruise casual is also allowed day and night on embarkation day. Wear smart casual if you are eating dinner in the aft main dining room (our more formal dining room) and in Le Bistro on cruises longer than five days. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Traditional Bermuda shorts along with long socks, loafers and a blazer are all acceptable on a Bermuda cruise. They want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or specialty restaurants. Kids 12 and under are welcome to wear nice shorts in all our restaurants. You may want to pack a sweater too—air conditioning can be chilly. Since your suitcases are collected the night before you return home, don’t forget an overnight bag for prescriptions and need-to-have items.
Sail & Sustain

We remain committed to being a responsible corporate citizen by fostering a culture of awareness and respect for our world's resources. Our core company values extend beyond our ships and encourages the preservation of the precious natural resources that are integral to our success. Our ability to offer fantastic guest experiences relies on the clean and healthy marine environment and well-being of the destinations we visit.
Every ship sails with an Environmental Officer (EO) whose job includes the implementation, training, oversight and verification of shipboard environmental compliance, in addition to providing shoreside assistance for developing environmental policies and procedures. The EO is also available on board to answer guests' environmental questions, provide hands-on crew trainings and help ensure crew stay on course with the ISO 14001 programme.
Prior to assuming their shipboard duties, all crew members learn the basic requirements for ensuring environmental compliance through our Environmental Familiarisation Training. Each crew member also receives specialised environmental training that is appropriate to their individual job and responsibilities.
Water Conservation & Management
71% of the planet is covered in water, so we have strict discharge policies and use the latest technologies to treat all wastewater generated on board.
Waste Mitigation
A rigorous and progressive waste management programme ensures that our ships take advantage to recycle and reduce waste to landfills.
Fuel & Energy Efficiency
As leaders in the cruise industry, we believe it is our obligation to do our part to help mitigate actions that may influence changes to our climate on a large scale.