Norwegian Luna Useful Information

Explore Useful Things to Know About Norwegian Luna

Here are some helpful things to know about the Norwegian Luna:

Disabled Facilities
Online Check-In
eDocs - Boarding Pass
Mobile App
Quick Cruise Packing List
Smoking Policy on the Ship
Wi-Fi & Internet Access

Accessibility and Special Needs on Norwegian Luna Cruise

Norwegian Cruise Line (NCL) ensures that guests with disabilities and special needs experience a seamless and enjoyable cruising experience. Here's an overview of their inclusive policies:

Reporting Disabilities: It's crucial to notify NCL's Access Desk when booking your trip if you have any physical disability or medical necessity that requires special accommodation.
Refusing or Revoking Passage: NCL reserves the right to refuse boarding or end a voyage if a guest is deemed unable to safely undertake the journey without compromising the comfort or safety of other passengers.
Activity Participation: Certain onboard activities may have restrictions for guests with specific medical conditions to ensure the safety of all passengers.
Assistance for Children with Disabilities: NCL offers special assistance to help children with disabilities during boarding and disembarkation.
Oxygen Therapy: Passengers requiring oxygen therapy are permitted to bring their supplies.
Alternative Travel Arrangements: Guests who do not meet essential travel requirements may be advised to make alternate travel arrangements.
Traveling Companions: Guests who need assistance with basic needs must travel with a companion capable of supporting them.
Service Animals: Service animals are welcome onboard. Arrangements should be made through the Access Desk prior to the cruise.

Complete Your Online Check-In

Enhance your boarding process by completing your online check-in:

Travel Documentation: Enter your passport details and other necessary travel documentation.
Flight Information: Provide your flight details to arrange transfers from the airport to the pier, if required.
Onboard Payment Preferences: Select your preferred method for onboard purchases.
Selfie Photo: You can upload a security photo via webcam or mobile phone or later through the mobile app.

Extra Steps 21 Days Before Sailing:

Reserve an Arrival Time: Book a specific time for check-in at the pier.
Watch the Safety Video: View the safety video in advance to familiarize yourself with the ship's emergency procedures.

Download or Print Your eDocs - Boarding Pass

After completing online check-in:

Download eDocs: Opt to download your electronic documents.
Print or Save: Print your eDocs or save them to your mobile device. They will include your name, terminal arrival time, ship details, stateroom, and a barcode.
Port Security Check: Present your eDocs along with your identification at the port.

Cruise Norwegian Mobile App

Download the app: Use the Cruise Norwegian app to manage your itinerary and monitor your spending onboard.
Customize your experience: Book shore excursions, make dining reservations, and schedule entertainment right from your phone.

Quick Cruise Packing List

Essentials to pack for your cruise:

Casual Clothing: Comfortable attire for onboard activities.
Footwear: Flip-flops, closed-toe shoes, and sneakers.
Weather Gear: Umbrella, sunscreen, insect repellent, a light jacket, and a waterproof bag for wet items.
Stateroom Essentials: Chargers, a battery-powered nightlight, a travel adapter, a health kit, an air freshener, a small fan, and an alarm clock.

Smoking and Alcohol Policies

Smoking: Smoking is restricted to designated areas on the ship.
Alcohol: Guests may bring wine and champagne onboard, though corkage fees apply. These fees might not apply to guests with beverage packages.

Wi-Fi and Internet Access

Stay Connected: Choose from various Wi-Fi packages or utilize the 24-hour Internet Cafés. Remember to monitor your data usage and pack any necessary tech accessories.