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Useful Things to Know About AmaViola

Explore Useful Things to Know About AmaViola

Disabled Facilities

Reasonable efforts will be made to accommodate the special needs of cruise passengers with disabilities, but cannot be held responsible for denial of service by airlines, hotels, restaurants or other independent suppliers.Coach is not equipped with a wheelchair ramp and the room door is not wide enough for standard wheelchair access.

Due to space constraints, wheelchairs and walkers cannot be carried on the bus. Wheelchair users should be aware of these restrictions. For safety reasons, passengers in wheelchairs are not allowed to travel on the port ramp where the ship is docked. Unfortunately, we are unable to provide individualized assistance to tour members with walking, getting on and off tour buses or other transport vehicles, or other personal needs. Travelers requiring assistance must be accompanied by a qualified travel companion.

Smoking Policy

All ships are non-smoking. Smoking is permitted only on the sundeck. For the safety and comfort of all passengers on board, please help us adhere to our no-smoking policy.

Dietary Requirements

If you have any dietary restrictions or allergies, please let your travel agent know before boarding or call us directly. In most cases we do our best to accommodate special dietary requirements and food allergies, with one exception being Kosher. This meal has specific rules regarding food and its preparation, and there are restrictions in the in-flight environment that cannot adequately meet these dietary needs. While we can offer options to accommodate food allergies and sensitivities, we cannot guarantee that cross-contamination will not occur.

Dress Code

The dress code is loose. Light and comfortable clothing is ideal during the day, but smart casual clothing is recommended for the nights on board.You may want to bring something more elegant

There are welcome and farewell dinners and special events, but no black ties or formal evenings.

Light to medium weight clothing and rain gear for cool or wet weather are recommended. Layers are a great option for covering different temperatures and for changing conditions.

Comfortable shoes are essential as some excursions require stairs or ramps to get on and off.

If your visit includes a church, monastery, synagogue, or mosque, please wear casual clothing that covers your body well (eg, cover your shoulders and wear trousers or knee-length dresses).

Giving Back

AmaWaterways is a sponsor of the ODA Free Village English School in Siem Reap, Cambodia, established in 2011 in partnership with the Opportunities of Development through Art (ODA). Financial support for our schools will teach elementary school children important English skills, improve their lives and provide future employment opportunities.

We are very honored to be a part of such a constructive and sustainable project as this life-changing school. We encourage all Ama Waterways guests to visit this wonderful region known for its stunning temple complexes and friendly people who live there.

Helping from Home

Our generous guests often ask if they can bring something from home to donate to the ODA Free Village English School.With over 600 children enrolled at the school, There is no shortage of books and materials. If you're interested in contributing, we encourage you to:

Essential school supplies - pencils with erasers, erasers, pens, chalk, small notebooks, jumbo felt-tip pens, sticky notes, whiteboard markers (and blue and red refills), exercise books, highlighters, building blocks, large thread beads, paints, Basic wooden puzzles, laminated stationery and wipe books, UNO cards and a very simple picture book with lots of pictures.

Personal hygiene supplies: soap, shampoo, toothbrushes and mini tubes of toothpaste.

If you prefer to make an online donation, please visit:

All donations made through this website are processed and collected by Project Kids Art, a US 501(c)(3) registry. Donations from U.S. citizens are tax deductible. Funds will be distributed to his four village schools in the Siem Reap region, including the ODA Free Village English School. When donating, please write "AmaWaterways Free English School" in the "additional comments" box on PayPal.

Thank you!

Age Restrictions

Our programs in Europe and South East Asia do not allow children under the age of 4 on board, and children between the ages of 4 and 7 are not recommended. For safety reasons she must be at least 12 years old for the Africa Program unless otherwise agreed by AmaWaterways. All guests under the age of 18 must stay in the cabin with an adult and must be supervised at all times as their safety is the responsibility of the accompanying adult. Children from 4 years old to her 10 years old on board can share a cabin with 2 adults, but if a child can share a bed with an adult, no extra her bed will be provided. Some ships offer a limited number of cabins with folding sofas for 3 people. We will be happy to let you know when these options become available. Triple occupancy rates apply to children sharing a cabin. Prices can be communicated upon request. Please note that any type of balcony stateroom may not be safe for small children if left unattended. AmaWaterways does not offer programs or childcare facilities for children. If you have any further questions about our children policy, please contact us.

Medical Facilities

Europe: There are no medical facilities on board. However, medical services can be easily called from the shore if needed.

Vietnam and Cambodia: There are no doctors or nurses on board. If you need medical assistance, contact the appropriate medical facility. Please note that response times may vary.

Africa: There are no doctors or nurses on board the Zambezi Queen. If you need medical assistance, contact the appropriate medical facility. Please note that response times may vary.

Internet and Wifi Access

Europe: Complimentary high-speed Internet service as part of on-demand inflight entertainment. Ama Suido also offers free Wi-Fi throughout the ship.

Vietnam and Cambodia: Free Internet and Wi-Fi in lounges with computer stations.

Africa: Free Wi-Fi is available, but due to the ship's isolated location, it is limited to certain times of the day and can be sporadic.

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