- Boarding and departure assistance is provided with wheelchairs for guests with mobility disabilities.
- Assistance for blind guests is available; request in advance or upon arrival at the pier.
- During peak times, there might be a wait for assistance; crew members can't lift guests.
- Mobility disability guests are offered quicker processing at the pier priority boarding if boarding hasn't begun.
- Accessible transportation between the airport and the pier is available upon advance request (limited availability outside the US, no extra charge for transfer-purchasers).
- Complimentary wheelchairs for embarkation and disembarkation; personal wheelchair/scooter rental possible.
- Wheelchairs, mobility scooters, walkers, canes, and assistive devices are allowed onboard; Segways® are not permitted for safety reasons.
- No proof of disability is required during booking; guests attest to their accessible stateroom need.
- Travel with a companion is not required, but consider personal assistance needs (eating, dressing, etc.).
- The Access Department should be consulted to see if there are fitness concerns for traveling without personal assistance.
- Service dogs (individually trained for disability-related tasks) are accepted; they are not considered pets.
Special Dietary Requirements
- Celebrity Cruises strives to accommodate guests' dietary requirements whenever possible.
- Refer to the complete guide for comprehensive information on dietary accommodations.
- Celebrity ships are non-smoking for guest comfort.
- Prohibited items: Hookahs and water pipes.
- No smoking inside staterooms or on stateroom balconies.
- No smoking in dining venues, theatres, bars, lounges, hallways, or elevators.
- Smoking is restricted on jogging tracks and most indoor areas.
- Smoking is not allowed in specific outdoor spaces, including restricted areas, food venues, kids play areas, and pools.
- Violation of policy incurs a cleaning fee on the guest's onboard account.
- Designated smoking areas with signage and ashtrays provided.
- Inquire about smoking area locations at the Guest Relations Desk.
- Casinos have designated smoking and non-smoking areas.
- Cigar and pipe tobacco only in outdoor areas or cigar bars.
- E-cigarettes are allowed only in designated smoking areas.
- Proper disposal of cigarettes, cigars, and pipe tobacco is required.
- The minimum age for tobacco use is 21 years.
- Local smoking laws apply during voyages departing from international ports.
- Replacing halogen and incandescent bulbs with fluorescent and LED lights.
- Fluorescent and LED bulbs use 80% less energy, generating 50% less heat.
- Longer lifespan and contribute to efficient air conditioning due to cooler temperatures.
Propulsion and Hull Design:
- Common Rail Diesel Engines reduce energy consumption and NOX emissions.
- Innovative hull design and propulsion systems for significant energy savings.
Heating, Ventilation, and AC:
- Latest, efficient air-conditioning equipment.
- Improved system design and automation for enhanced efficiency.
Operation Conservation Measures:
- Environmental policies guide shipboard and shoreside employees.
- Turn off lights, water, and appliances when not in use.
- Adjust temperature thermostats and reuse towels and bed linens.
Fresh Water Consumption:
- Installed water-reduction technology and appliances.
- Sink aerators, showerheads, reduced-flow dishwashers.
- Low-consumption laundry equipment.
Advanced Wastewater Purification:
- Fleet-wide installation of Advanced Wastewater Purification (AWP) systems.
- Technologically advanced systems meet global wastewater discharge standards.
Renewable Energy Sources:
- Ships equipped with solar power technology.
- Solar panels reduce fossil fuel-derived energy consumption.
- 500m (about 1640.42 ft)2 (about the basketball court area) of solar panels can power elevators or 7,000 LED lights.
- Installation of energy-efficient appliances throughout the ship.
- Evaluation of all appliances for efficiency, including TVs, coffeemakers, etc.
- Applied specially glazed window films to prevent solar heat penetration.
- Reduces the need for air conditioning, saving energy.
- Application of innovative, environmentally safe silicone paints.
- A smooth hull reduces the energy needed for water travel.
What's included in The Retreat experience?
Private restaurant—Luminae (at The Retreat)
- Exclusive dining experience
- Located at The Retreat
Exclusive lounge—The Retreat Lounge (or Michael’s Club, on non-revolutionised ships)
- Private and upscale lounge
- Accessible to The Retreat guests
- On non-revolutionised ships, referred to as Michael's Club
Exclusive sundeck—The Retreat Sundeck (on Edge Series and revolutionized ships)
- Private outdoor deck area
- Available on Edge Series and revolutionised ships
Exclusive pool—The Retreat Pool (on Edge Series ships only)
- Private pool area
- Offered on Edge Series ships
Suite accommodations—The Retreat includes all suites
- All-suite accommodations
- Accessible to The Retreat guests
Dedicated butler service
- Personalized assistance from a dedicated butler
- Enhanced service for The Retreat guests
- High-end amenities and services
- Provided exclusively to The Retreat guests
- Premium drinks
- A wide selection of beverages included
- Streaming Wi-Fi (first two guests in a suite)
- Complimentary Wi-Fi for first two suite guests
- Gratuities included in The Retreat experience
- Onboard credit
- Credit for onboard purchases or activities
- Shore excursion credit
- Credit towards shore excursions
During the day - Shoreside
- Swimsuits and coverups
- Walking shorts and sun-protective shirts
- Lightweight slacks, skirts, or sundresses
- Light sweater or jacket
- Hats, sunglasses, and sunscreen
- Long-sleeved clothing, sweaters, layered pants
- Waterproof jackets, hats, gloves, umbrellas for rain/snow
Around the Globe:
- Appropriate shoes for excursions and terrain
- Water shoes for hiking, conservative dress for cultural sites
Throughout the Ship:
- Casual resort wear, sundresses, shorts, polos, button-downs
- Sandals, low heels, loafers
- Active wear and sneakers for the gym
- Bathing suits with coverups, T-shirts, tanks, hats, sunglasses
- Dining (Main & Specialty):
- No swimsuits, see-through coverups, bare feet, tank tops, T-shirts, baseball caps
- Required for main dining, specialty dining, Celebrity Theatre
- Dress, skirt, long pants, stylish top or button-down
- No shorts or flip flops
- 1-2 "formal" nights called Evening Chic
- Glamorous and sophisticated attire
- Cocktail dress, skirt, slacks, designer jeans, elegant dress top or blazer
- Tuxedo or gown for photos
- Daily program guides correct attire, Smart Casual acceptable if not participating
Wi-Fi & Internet Access
- Wi-Fi services are available fleet-wide on Celebrity Cruises®, excluding Galapagos-based ships.
Premium Wi-Fi Package:
- Share vacation memories on social media.
- Message and video chat with friends and family.
- Browse the web and send emails, including large files.
- Enjoy streaming apps for videos, movies, shows, and music.
Basic Wi-Fi Package*:
- Web browsing and email sending.
- Texting on select messaging apps.
- Not suitable for emailing large files, sharing media on social platforms, streaming, or video calls.
- *Basic Wi-Fi available with eligible "All Included" rates or prior purchase before June 1, 2023.
- Infants must be at least 6 months old for most cruises/Cruisetours.
- On certain cruises/cruisetours, infants must be 12 months old.
- Excessive alcohol consumption impairs judgment and the ability to recognize danger.
- Responsible alcohol consumption is expected of guests.
- Ship staff can refuse service to guests not consuming alcohol responsibly.
- Proof of age may be requested for alcohol consumption.
- Providing alcohol to minors is prohibited.
- Drinking games are not allowed.
- The minimum drinking age is 21 for North American and United Arab Emirates sailings.
- The minimum drinking age is 21 for private destination visits.
- The minimum drinking age is 18 for South America, Europe, Asia, Australia, and New Zealand sailings.
- Home port's drinking age determines the legal drinking age for other sailings.
- Guests can inquire about the minimum drinking age at Guest Relations or cruise information.
- A guest's age for alcohol consumption is determined at the cruise start.
- Guests celebrating birthdays during the cruise can update their age for alcohol consumption.
- A valid ID is required to verify the age change.
- Guests can only bring alcohol on embarkation day (2 bottles of wine with a corkage fee).
- Classic/Premium Beverage Package holders are exempt from corkage fees.
- Security can inspect containers for concealed alcohol.
- Purchased alcohol is secured by the ship's personnel and returned at the cruise end.
- Underage guests won't have alcohol returned to them.
- Purchased alcohol onshore must be presented to Security and secured by the ship's personnel.
- Responsible alcohol consumption after going ashore is the guest's responsibility.
- Parents/guardians are responsible for minor/young adult children's actions on the cruise.
- Extensive attention to detail for an unparalleled vacation experience
- Efforts focused on providing easy ship access and exceptional cruise vacations.
- Dedicated to meeting the needs of passengers with specific accessibility requirements
- Public doors designed for wheelchair accessibility
- Wheelchair-accessible staterooms with specialized features
- Inclusion of Braille signage throughout the ships
- Contact Information for Special Services:
- Phone: (0)1932 834194
- Email: firstname.lastname@example.org
- Accessibility services can be arranged before the cruise by completing the Celebrity Cruises Guest Special Needs Form or contacting the Special Services team using the provided details.
- Choice Matters: Celebrity Cruises® offers a variety of amenities, allowing you to tailor your cruise experience according to your preferences.
- Pre-Packaged Amenities: We've bundled together our popular amenities - drinks, Wi-Fi, and tips - making it simple for you to get the best value from your cruise for just one price.
- Drinks: Enjoy a wide selection of beverages, including beers, spirits, cocktails, liqueurs, frozen drinks, wines by the glass, sodas, juices, specialty coffees, and bottled water through our Classic Drinks Package.
- Wi-Fi: Stay connected with Basic Wi-Fi access, enabling web browsing, email checking, and text messaging through messaging apps for all guests.
- Tips: Let us care for your vacation experience, ensuring a memorable and stress-free time for you.
- Terms & Conditions:
- Prices are per person, cruise, and for All Included amenities in your stateroom.
- Cruise-Only Rates: Automatic gratuity charges for stateroom and restaurant services are applied to guests' onboard SeaPass® account: $15.50USD for standard accommodations, $16.00USD for Concierge Class.
- All Included: This package covers inside, ocean view, veranda, Concierge Class, or AquaClass® staterooms booked with the All Included Rate ("Eligible Bookings"). Guests in Eligible Bookings receive a Classic Drink Package, Gratuities Included, and unlimited Basic Wi-Fi.
- The Retreat guests will receive a Premium Drink Package, Tips Included, OBC, and unlimited Premium Wi-Fi Package. OBC varies by sailing length and is non-transferable and non-redeemable for cash.
- Wi-Fi Package instructions are provided in staterooms on the first cruise day. All guests in the same stateroom must choose the same rate.
- †The Retreat Sundeck: Available on Edge® Series and Revolutionised ships, not available on Celebrity Solstice®, Celebrity Eclipse®, Celebrity Reflection®, Celebrity Infinity®, and Celebrity Constellation®.