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Celebrity Apex Useful Information

Explore Useful Things to Know About Celebrity Apex

The following are some useful Information & Tips you need to know about the Carnival Encounter:

Disabled Facilities

Wheelchair Assistance

  • Wheelchair and boarding assistance are available for guests with mobility disabilities.
  • Guests who are blind can also request assistance.
  • Assistance should be requested at the pier or before the cruise for priority support.
  • During busy times, wait times may occur.
  • Crew members are not allowed to lift guests.

Priority Processing

  • Guests with mobility disabilities receive faster processing at the pier.
  • Priority boarding is available if general boarding hasn’t begun.

Accessible Transfers

  • Accessible transportation between the airport and the pier is available upon request.
  • This service is free for guests who have purchased transfers.
  • Availability may be limited or unavailable outside the U.S.

Onboard Wheelchairs

  • Free wheelchairs are provided for boarding and disembarkation.
  • Guests may bring their own or rent wheelchairs or scooters for use during the cruise.

Mobility Devices

  • Wheelchairs, scooters, walkers, canes, and other devices are welcome on board.
  • Segways® are not permitted on the ship for safety reasons.

Disability Documentation

  • No medical proof or disability placards are required.
  • Guests will be asked to confirm their need for accessible staterooms during booking.

Personal Assistance

  • Guests with disabilities are not required to travel with a companion.
  • Crew members do not assist with personal tasks like eating, dressing, or toileting.
  • Guests needing such assistance should consider their travel needs before booking.
  • Questions about fitness to travel should be discussed with the Access Department.

Service Dogs

  • Service dogs are accepted on board.
  • A service dog is defined as one trained to assist a person with a disability.
  • Service dogs are not considered pets.

Special Dietary Requirements

  • Most dietary needs can be met in the main dining room.
  • Guests with complex food allergies should contact the Access team.
  • For help, call +1 (866) 622-3344 before your cruise.

Smoking Policy

Smoking Policy Onboard

  • All ships are non-smoking for guest comfort, including no use of hookahs or water pipes.
  • Smoking is not allowed in any stateroom or on stateroom balconies.
  • A cleaning fee will be charged for violations of this policy.
  • Smoking is not permitted in dining venues, theaters, bars, lounges, hallways, elevators, jogging tracks, or most indoor areas.
  • It’s also not allowed in certain outdoor areas like food venues, kids’ play zones, and pool decks.

Designated Smoking Areas

  • Specific areas on the ship are set aside for smoking.
  • Clear signs and ashtrays mark these areas for convenience.
  • Guests can ask Guest Services to locate designated smoking spots.

Casino Smoking

  • On itineraries where smoking is allowed, the casino will have marked areas for smokers and non-smokers.

Cigars, Pipes, and E-Cigarettes

  • Cigar and pipe smoking are only allowed in designated outdoor areas or cigar bars, if available.
  • E-cigarettes can be used only in designated smoking areas.

Tobacco Rules

  • Tobacco products must be disposed of properly—never thrown overboard.
  • Guests must be at least 18 years old to buy, carry, or use tobacco on board.

Environment

Lighting

  • High-wattage bulbs are being replaced with fluorescent and LED lights across the fleet.
  • These bulbs use 80% less energy, generate 50% less heat, and last much longer.
  • They also reduce the strain on air conditioning systems, making ships more energy efficient.

Propulsion and Hull Design

  • New hull designs and propulsion systems help save energy.
  • Ships use Common Rail Diesel Engines to cut down on fuel use and NOx emissions at all engine loads.

Heating, Ventilation, and Air Conditioning

  • Ships feature the most efficient air-conditioning systems available.
  • Smart system design and automation make cooling and heating more efficient.

Operational Conservation Measures

  • Environmental policies guide crew and staff in daily conservation practices.
  • Guests and crew are encouraged to turn off unused lights, water, and appliances, adjust thermostats, and reuse towels and linens to save resources.

Fresh Water Consumption

  • Water-saving features like sink aerators, low-flow dishwashers, and efficient laundry systems are installed fleetwide.
  • These upgrades help reduce the energy used to produce fresh water.

Advanced Wastewater Purification

  • Advanced systems clean onboard wastewater to a high standard.
  • Treated water meets or exceeds discharge regulations around the world.

Renewable Energy Sources

  • Solar panels are installed to cut down on fossil fuel use.
  • A 500m² solar array can power guest elevators or around 7,000 LED lights.

High-Efficiency Appliances

  • Energy-efficient appliances are used throughout the ship.
  • Items like TVs, ovens, dishwashers, and coffee machines are chosen for low energy impact.

Energy-Efficient Windows

  • Special window films help block solar heat from entering cabins.
  • This reduces air conditioning needs and helps save energy.

Hull Coatings

  • Eco-friendly silicone paint is applied to the hull.
  • A smoother hull reduces drag in the water, cutting down on energy use while sailing.

Dress Code

During the Day – Shoreside

  • In warm climates, pack swimsuits, cover-ups, walking shorts, lightweight slacks, skirts, sundresses, and a light sweater or jacket.
  • Don’t forget hats, sunglasses, and sunscreen.
  • For cooler destinations, bring layers like sweaters, long-sleeved shirts, pants, waterproof jackets, gloves, hats, and umbrellas.
  • Choose appropriate shoes and gear for your planned excursions and terrain, such as water shoes for hikes or modest attire for religious sites.

During the Day – Shipboard

  • Around the ship, casual resort wear is ideal—sundresses, polos, button-down shirts, shorts, sandals, loafers, or low heels.
  • Bring gym wear and sneakers if you plan to use the fitness center.
  • At the pool, bathing suits with cover-ups, tanks, T-shirts, hats, and sunglasses are welcome.
  • In dining venues, swimsuits, see-through cover-ups, robes, bare feet, tank tops, T-shirts, and baseball caps are not allowed.

At Night – Smart Casual

  • Smart Casual is required in the main dining room, specialty restaurants, and the Celebrity Theatre.
  • This means wearing a dress, skirt, long pants, or jeans with a stylish top or button-down.
  • Shorts and flip-flops are not considered Smart Casual.

Evening Chic

  • One to two nights per cruise feature “Evening Chic,” a more formal dress code.
  • Guests are encouraged to dress glamorously in cocktail dresses, skirts, slacks, elegant tops, blazers, or designer jeans.
  • Some guests choose tuxedos or gowns for formal photos.
  • If you prefer not to dress up, Smart Casual is still acceptable in dining areas and the theater on Evening Chic nights.
  • The daily program will include details about evening attire.

Wi-Fi & Internet Access

Basic Wi-Fi Package

  • Allows web browsing, sending emails, and texting via select messaging apps.
  • Ideal for staying connected with simple online tasks while on vacation.
  • Does not support emailing large files, social media photo/video sharing, streaming apps, or video calls.
  • Available for purchase before the cruise or included with All Included packages.

Premium Wi-Fi Package

  • Supports streaming videos, movies, music, and binge-worthy shows anywhere on the ship.
  • Lets you message and video chat with family and friends.
  • Enables sending emails with large attachments and posting on social media freely.
  • Allows streaming from your device to your in-stateroom TV.

Age Restrictions

Infant and Youth Policy

  • Infants must be at least 6 months old on the first day of the cruise or cruise tour.
  • Some cruises require infants to be 12 months old.

Children and Teens Activities

  • Activities are available for kids and teens ages 3 to 17.
  • Children must be fully potty trained (no diapers or pull-ups) to join activities.

Youth Program Sign-In

  • Children ages 3 to 9 must be signed in and out by a parent or guardian.
  • Kids ages 10 to 12 can come and go but must sign themselves in and out.
  • Teens 13 to 17 may come and go freely without signing in or out.

Alcohol Policy

Alcohol Consumption Policy

  • Drinking excess alcohol can impair judgment and the ability to avoid danger. Guests must drink responsibly.
  • Ship staff can refuse to serve alcohol to anyone they believe is not drinking responsibly.
  • Staff may check IDs to confirm guests are of legal drinking age.
  • Adults are not allowed to give alcohol to minors or young adults.
  • All drinking games are banned onboard.

Minimum Drinking Age

  • On ships sailing from North America, UAE, or private destinations, the minimum age to drink or have alcohol is 21.
  • On ships sailing from South America, Europe, Asia, Australia, and New Zealand, the minimum age is 18.
  • In other cases, the home port’s drinking age rules apply.

Age Verification and Birthdays

  • Age is determined at the start of the cruise.
  • If a guest turns to the legal drinking age during the cruise, they can ask Guest Services to update their records.
  • Guests must show valid government IDs to confirm their age.

Bringing Alcohol Onboard

  • Guests cannot bring alcohol onboard except on embarkation day.
  • On embarkation day, guests of legal drinking age may bring one sealed 750 ml bottle of wine or champagne.
  • Boxed wine and other containers are not allowed.
  • Security may inspect and remove alcohol hidden in other containers.
  • Alcohol bought onboard or at ports must be given to security when re-boarding; it will be returned before the cruise ends.
  • Guests under the legal drinking age will not get alcohol returned.

Responsibility Ashore

  • Guests who drink ashore must drink responsibly and stay aware of safety.
  • Parents or guardians are responsible for their minor or young adult children at all times during the cruise.

Accessible Cruising

Accessibility and Special Needs

They focus on details to create a cruise experience that welcomes everyone.

Our ships are designed for easy access and comfort for guests with special needs.

If you’re looking for a cruise ship with great accessibility, you’ve found it here.

Access Department

They want every guest to have a fantastic trip.

  • All public doors are wheelchair accessible.
  • Wheelchair-accessible staterooms come with special features.
  • Braille signage is available throughout the ships for guests with visual impairments.

Contact for Special Services

  • Phone: +1 (866) 622-3344
  • Email: support@cruisebooking.com

How to Arrange Accessibility Services

  • Complete the Celebrity Cruises Guest Special Needs Form before your cruise.
  • Or contact the Special Services team by phone or email to share your needs.

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