Useful Things to Know About MSC Musica

Medical

• Medical Centre on board with ship’s doctor.
• 24/7 emergency services.
• Medical services incur a fee, prices on board.
• Insurance reimbursement for medical expenses after the cruise.

Dialysis

• Peritoneal dialysis guests can bring their medication and equipment.
• Haemodialysis equipment is available on certain routes with special companies.

Disabled Facilities & Special Needs

Cabin Facilities

• Accessible cabins on all ships.
• Larger cabins with extra facilities for guests with disabilities or reduced mobility.

Reduced Mobility

• Accessible decks, public areas, and tenders.
• Wheelchairs for embarkation/disembarkation and emergencies.
• Guests who need constant assistance must bring their equipment.

Hearing Impairments

• Carer required for safety reasons.
• TDD System kits and wireless amplifiers are available in limited numbers.
• Indicator lights in the theatre, lifts, and other rooms.

Children with Special Needs

• Access to all onboard services and facilities.
• Trained entertainment staff for specific children’s activities.

Special Dietary Requirements

• Inform MSC Cruises of food intolerances/allergies on the Special Needs Form.
• Gluten-free menus certified by Bureau Veritas on certain ships.
• Gluten-free snacks on some ships.

Pregnancy

• Women beyond the 24th week of pregnancy are not accepted.
• Consult a doctor before traveling to ensure you are fit to travel.

Smoking Policy

• Designated smoking areas on board; non-smoking areas are signposted.
• No smoking in cabins, balconies, or non-designated areas.
• Throwing cigarette butts overboard is strictly prohibited.

Wi-Fi

• Available on all MSC ships.

Service Animals

• Certified guide dogs allowed on board with necessary documents.
• The guest is responsible for the animal.

Onboard Language

• English, Italian, German, French, Spanish, and Brazilian Portuguese.
• Cabin information booklet and printed materials in these languages.

Charting a Sustainable Future

• Sustainability program structured around Planet, People, Place, and Procurement.
• Improving environmental performance and supporting crew and guests.
• Positive impact on coastal communities and responsible sourcing.

Laundry

• Same-day laundry service.
• Several Laundry Service Packages to choose from.
• Freshly laundered clothes back by 5 pm.

Dress Code

• Casual wear throughout the day and on shore excursions.
• Summery dresses for women and lightweight jackets for men for informal evenings.
• Formal wear for Gala evenings: cocktail dresses for women, suits, or dinner jackets for men.
• Appropriate clothing for religious sites.