Useful Things to Know About Norwegian Breakaway

Disabled Facilities

• Norwegian Cruise Line welcomes guests with special needs, providing information on holiday suitability before booking.
• Wheelchair-accessible staterooms offer grab rails, lowered amenities, and wide doors for easy access.
• Guests using wheelchairs must bring collapsible ones; rentals are available through Scooteround.  
• Limited staterooms cater to hearing-/vision-impaired guests with alarm systems and allowance for guide dogs.
• Oxygen users must bring their own; Special Needs at Sea supplies oxygen with prior arrangement.  
• Medical conditions must be disclosed at booking; passage denial is possible for safety reasons.
• Staterooms feature insulin-storage refrigerators; dietary needs are accommodated with advance notice.
• Visit www.ncl.eu for more information on special accommodations and dietary requirements.  

Special Dietary Requirements

• Inform Norwegian Reservations Agent or Travel Agent at booking about food allergies or dietary needs.  
• Allow 30 days' notice before sailing for special requests like Kosher or gluten-free meals.  
• Kosher Meal requests within 30 days may not be guaranteed.  
• Guests can't bring food needing ship staff prep or cold storage on board for safety reasons.  

Alcohol and Beverage Policy

• In itineraries with ports in the USA, Canada, or China, guests must be 21+ to buy or consume alcohol (terms vary for beverage packages; check at booking).  
• Premium Inclusive alcoholic beverages are included for guests aged 21+.  
• For other itineraries, guests 18+ (excluding US, Canada, and China citizens) can buy alcohol.  
• On US, Canada, and China port cruises (except Alaska/Hawaii), 18-20 year-olds can have wine/beer with parental consent.
• Parent completes Young Adult Alcoholic Beverage Waiver form at Guest Services Desk during embarkation.  

Smoking Policy

• Indoor public areas on all ships (except cigar lounges and Casino) are smoke-free.  
• Cigar Lounge: Cigar smoking is allowed; there are no cigarettes, pipes, or e-cigarettes.  
• Casino: Smoking is allowed in Casino on certain ships, except for cigars and pipes.  
• Staterooms: No smoking in staterooms/balconies; $250 cleaning charge if violated.  
• Outdoor Areas: No smoking near food venues, jogging track, kid's pool, etc.  
• The Haven: Smoking is not allowed in the courtyard; it is allowed on Sun Deck (selected ships).  
• Deck-Specific Smoking Areas: Designated smoking spots for various ship classes on specific decks.  
• Specific Ship Exceptions: Detailed smoking areas for specific ships are mentioned.  

Packing Tips / Dress Code

• Dress code: Resort casual or dress up - your choice; "Dress-Up or Not Night" offers a chance for special photos.  
• Cruise Casual: Wear casual daytime outfits, including dresses, skirts, pants, jeans, and tops for women and khakis, jeans, shorts, and shirts for men. Swimwear is allowed at buffet and outdoor restaurants with a cover-up and footwear.  
• Bring a sweater for AC; kids under 12 can wear nice shorts in all restaurants.  
• Note: Tank tops for men, flip flops, caps, overly faded jeans, torn jeans, and low-hanging jeans are not allowed in main dining or specialty restaurants.  
• All Decked-out: Smart casual for formal dining or upscale specialty restaurants; women wear slacks, jeans, dresses, skirts, and tops; men wear jeans/slacks, collared shirts, and closed-toed shoes.  
• Ready for Adventure: Pack for shore excursions, including comfy walking shoes; closed-toed shoes are recommended.  
• Special Events: Dress up for Norwegian's Night Out, and bring an all-white outfit for the White Hot Party.  

Sail & Sustain - Our Commitment

• Our ongoing commitment to preserving oceans, environment, people, and communities.  
• Embedding sustainability across our operations for an unrivaled guest experience.  
• Environmental protection core value: Safety, Security, Health, and Environmental Protection policy in place.  
• Goals: Prevent pollution incidents, reduce environmental impact, proper waste disposal, recycling, and reuse.  
• Pursuing ISO 14001 certification objectives and targets for continuous improvement.  
• Innovative environmental policies and technologies implemented across our fleet.  
• Comply with international, national, state, and local regulations (MARPOL, USCG, EPA).  
• Accredited with ISO 14001 standard for Environmental Management Systems, reducing impact and increasing efficiency.  

Water Conservation & Management

• Onboard Production: Water used for guest/crew needs, galleys, laundry, pools, etc.  
• Increasing Water Production: Advanced plants use seawater as source, reducing freshwater bunkering.  
• Reverse Osmosis (RO): Produces fresh water from seawater using high-pressure pumps and filters.  
• Evaporators: Generate fresh water from seawater via heat sources like Exhaust Gas Boilers.  
• Bunkered Water: Potable water acquired in port for onboard use.  
• Wastewater Treatment Systems:
  • Equipped with Advanced Wastewater Purification systems (AWPs) for wastewater treatment.  
  • AWP-treated effluent meets/international regulations and some municipal standards.  
  • Regular third-party and onboard water quality tests ensure compliance.  
• Bilge Water:
  • Bilge water from machinery/engine spaces held in storage tanks.  
  • Discharged only after meeting international, national, and company regulations.  
  • Equipped with automatic stopping device and oil content meter for compliance.  
  • Non-compliant bilge water is recirculated until meeting standards; the remaining is landed ashore.  
• Ballast Water
  • Ballasting for stability involves taking on seawater in tanks.  
  • Some species hitchhike and transfer globally; treating ballast water removes organisms.  
  • Prevents non-native/invasive species introduction into local ecosystems.  

Waste Mitigation

• Sensitivity to Sensitive Areas: Ships visit sensitive regions, aiming to lead as stewards.  
• Zero-Tolerance for Overboard Items: Strict policy against discarding items at sea.  
• Environmental Hotline: Guests, crew, and shoreside staff are urged to report incidents.  
• Progressive Waste Management: Waste management program reduces environmental impact.  
• Waste Reduction: Emphasis on reusing recycling; clear benchmarks for waste minimization.  
• Partnership with Waste Management: Developed Live Load offload operation to improve waste disposal efficiency.
• Employee Initiatives:
  • Food and clothing drives involve shoreside and shipboard employees.  
  • Employees participate in beach/community clean-ups.  
  • During refurbishment, technical equipment and furniture are recycled/donated.  

Fuel & Energy Efficiency

• Acknowledgment of climate change responsibility and commitment to action.  
• Exhaust Gas Cleaning System (EGCS): Innovative technology reduces sulfur oxide and particulate emissions by up to 99%.  
• EGCS-equipped ships include Norwegian Bliss, Encore, Epic, Escape, Gem, Jade, Jewel, Joy, Pearl, Sun, and Pride of America.  
• In-port Power Generation: Ships generate power for heating, AC, lighting, and hot water like a hotel.  
• Cold-Ironing: Some ports offer onshore grid connections to reduce emissions while docked.  
• Cold-Ironing-equipped ships include Norwegian Bliss, Encore, Epic, Jewel, Joy, and Star.  
• Energy Data Collection: Data used to identify major energy consumers and improve efficiency.  
• Shipboard Energy Efficiency Management Plan (SEEMP): Ship-specific plan enhancing efficiency through various measures.  
• Wasted Heat Recovery (WHR): Successful program recovering heat from engines for water production and fuel savings.  

Accessibility

• Inclusivity in Freestyle Cruising: Norwegian Cruise Line strives to make fun accessible to all.  
• Freedom of Choice: Committed to offering every guest the opportunity to enjoy cruising their way.  
• Dedicated Access Team: Norwegian's experienced cruise professionals trained for special requirements.  
• Access Coordinators: The access Desk team ensures a safe, accessible cruise experience.  
• Contact Information: 
  • Toll-free number for accessible travel: 01 541 0297.  
  • Access Desk Coordinators discuss needs and expectations for cruising.  
  • Fill out the Special Accommodation Requirements Information form from the Access Desk.  
  • Contact via voice, fax, email, or travel agent.  
  • Mission: Providing safe, accessible cruise experience to the extent feasible.  

Service Charges

• Confidence in Freestyle Cruising: Assured of enjoyable experience and exceptional service from our crew.  
• Automatic Service Charge: A discretionary per guest per day charge added to shipboard account.
  • Studios, Inside, Oceanview, Balcony Staterooms: US$16 per guest per day (3+ years)
  • Club Balcony Suites: US$18 per guest per day (3+ years)
  • Suites, The Haven Suites, Concierge staterooms: US$20 per guest per day (3+ years)
• Shared among staff enhancing cruise experience, including restaurant and stateroom staff.  
• Pre-Payment Option: Service charges can be paid in advance.  
• Feedback: Notify onboard Guest Services Desk if concerns arise during cruise for prompt resolution.  
• Adjustment Option: Service charge adjustment is possible on board if issues are not resolved.  
• Refund Policy: Pre-paid service charges aren't refundable on board; apply for a refund after returning home through Guest Relations.  
• Specific Roles: Certain positions (concierge, butler, youth program, beverage) are not included in the overall service charge; separate gratuities are encouraged for their services.  
• Additional Charges: 20% gratuity for spa, salon, and beverage purchases; 20% gratuity for specialty restaurants entertainment-based dining (excludes Free at Sea dining/drinks packages).  

Medical Facilities

• Onboard Medical Care: Each ship is equipped with a physician and nurse for medical care.  
• Customary Charges Apply: Medical services are provided with associated charges.  
• Common Medications Available: The ship's doctor can prescribe commonly used medications.  
• Ensuring Passenger Health: The medical team is available to address health needs while cruising.  

Wi-Fi & Internet Access

• 24-Hour Internet Cafés: All ships have internet cafés for continuous connectivity.  
• Wireless Internet (Wi-Fi): Available fleet-wide for wireless access.  
• Rates and Services: More information about rates and services can be found on the provided link.
• Central Telephone Number: For ship contact, dial 001 732 335 3280 (from US$ 7.95/minute); need ship name and credit card.
• Mobile Phone Connectivity: Use compatible mobiles onboard; international roaming charges apply to your home account.
• Service Provider Rates: Final rates are set by provider, not NCL; check with provider directly for more details.

Services

• Beauty Parlor & Spa Services: Enjoy Mandara Spa Salon for hair styling, manicures, pedicures, facials, and massages.
• Duty-Free Shopping: Gift shops offer fine jewelry, perfumes, clothing, cosmetics, and limited drug store items.
• Laundry & Dry-Cleaning: Convenient services are available onboard.  
• Internet Café: 24-hour access to stay connected.
• Art Auctions: Participate in onboard art auctions.
• Photography Services: Professional photographs captured during the cruise.

Age Restrictions

• Infants: Minimum 6 months for sailing, 12 months for voyages with 3+ consecutive days at sea.  
• Minor: Under 18 years at embarkation.  
• Young Adult: Aged 18-20.  
• Age Restrictions in Certain Ports: On US, Canada, and China port itineraries, under-21 guests need to be accompanied by 21+ guests in same/connecting/side by side stateroom.
• Exceptions: Applies to under-18 guests (except citizens of US, Canada, and China) on all other cruises.  
• Parent/Guardian Release Form: Required for under-18s traveling with non-parent/legal guardian adults.  
• Canadian Port: Under-18s with single parents need approval letter from non-traveling parents.  
• Married Couples Under 21: Can share a stateroom with proof of marriage.  
• Age Limits for Facilities:  
  • Fitness Centre: Under 16 not allowed.  
  • Casino, Thermal Spa: Minimum age 18.  
  • Some Bars/Lounges (Spice H2O) on specific ships are adult-only (18+).  
  • Lifeguards at family pools children under 12 need adult supervision.  
• Parental Responsibility: Safety of children (up to 18) lies with parents/accompanying adults, regardless of lifeguard presence.
• Unattended Children: Children must not be left alone onboard when adults go ashore for safety reasons.