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Oceania Allura Useful Information

Explore Useful Things to Know About Oceania Allura

Special Dietary Requirements

Special Dietary Needs

  • Accommodations are available for diabetic, gluten-free, lactose-free, kosher, vegetarian, and vegan meals.
  • Additional diets require approval and may need medical documentation.

Vegetarian Meals

  • No dedicated vegetarian menu.
  • Select dishes from existing menus; chefs will adjust recipes to meet dietary needs.

Kosher Dining

  • Contact Special Services 90 days before sailing for arrangements.
  • Sterling Kosher Catering provides up to 70 kosher meal options.
  • USDA-certified Glatt kosher meats and Grade A produce.
  • Prepared under strict Rabbinical supervision and daily USDA inspection.
  • Frozen, double-wrapped meals reheated in non-kosher ovens.
  • Served on kosher china with appropriate utensils.
  • Additional kosher meats are available, cooked to preference.
  • Note: Onboard preparation is not in a kosher kitchen.

Onboard Service

  • Kosher meals are served only in the Grand Dining Room.
  • Contact the Maître d' upon boarding.
  • Kosher meals are not available in other restaurants.
  • For more details, contact the reservations team.

Disabled Facilities

Medical Conditions & Special Needs

  • Notify Oceania Cruises if you have a medical condition requiring treatment or special attention.
  • You plan to travel with medical equipment (wheelchairs, scooters, oxygen therapy, etc.).

Mobility Considerations

  • Some ports may not be accessible for guests with limited mobility.
  • Debarkation with wheelchairs or scooters may not be possible at certain locations.
  • Women beyond the sixth month of pregnancy cannot be accommodated.

Health & Travel Requirements

  • Oceania Cruises reserves the right to deny or revoke passage for:
  • Guests are deemed physically, mentally, or emotionally unfit for travel.
  • Situations where onboard care may be insufficient.

Equipment Rentals

  • Special equipment use is permitted under Oceania Cruises’ policy.
  • For rental inquiries, contact +1 (866) 622-3344.

Dress Code

Onboard Clothing Guidelines

  • Daytime: Resort or country club casual attire is recommended.

Evening Dining Attire

  • Elegant casual resort wear is suggested.
  • Not permitted in restaurants after 6 PM: Casual jeans, Shorts, T-shirts, Baseball caps (except in the Terrace Café), Tennis shoes.
  • Terrace Café Exception: Baseball caps are allowed after 6 PM.

Sail & Sustain

Mission Statement

  • Foster a culture of sustainability through innovation, education, and collaboration.
  • Continuously improve environmental practices across both shipboard and shoreside operations.

Key Environmental Commitments

  • Prevent pollution and reduce operational impact.
  • Promote recycling and material reuse.
  • Enhance ISO 14001 certification targets.

Objectives

  • Minimize Waste: Reduce landfill contributions.
  • Lower CO₂ Emissions: Enhance efficiency to cut emissions.
  • Sustainable Sourcing: Prioritize eco-friendly materials.
  • Invest in Technology: Support emerging sustainable innovations.
  • Water Management: Implement conservation strategies.

Vero Water® Initiative

  • The first cruise line adopted Vero Water® for still and sparkling water.
  • Eliminates 3+ million single-use plastic bottles annually.
  • Onboard: Refillable decanters in suites, staterooms, restaurants, and bars.
  • Shoreside: Guests receive keepsake refillable bottles to use ashore.
  • 80% of freshwater consumed is produced onboard.
  • Daily water usage per guest is 30% lower than the U.S. average.

Going Green with Technology

  • Paper Reduction: Millions of pages are saved annually through digital solutions: Interactive TV Systems, Digital Newspapers & Guest Surveys.
  • These initiatives reduce waste and carbon footprint while enhancing guest experience.

Age Restrictions

Children & Teenagers Onboard

  • Children and teens are welcome.
  • No dedicated amenities or facilities for younger guests.
  • The experience focuses on providing adults with a relaxing, sophisticated atmosphere.

Alcoholic Beverages

  • Guests must be 21 or older to purchase and consume alcohol.
  • Oceania Cruises may prohibit or retain alcohol brought onboard from ashore.

Ages 18–20

  • May consume beer and wine in international waters (3 miles outside US territory).

Restrictions

  • Alaska/New England sailings: No alcohol consumption.
  • Caribbean sailings: Beer and wine consumption permitted once outside US waters.

Aquamar Spa & Vitality Center

  • Access is restricted to guests 18 years or older.

Fitness Center

  • Ages 16–17: You may use equipment if you are accompanied by a parent or legal guardian.
  • Under 16: Not permitted in the Fitness Center.

Alcohol Policy

Age Restrictions

  • 21 years or older: Allowed to purchase and consume alcohol.
  • 18–20 years: Can purchase and consume beer or wine in international waters (3 miles outside U.S. waters).
  • Not permitted to consume alcohol on Alaska or New England sailings.
  • For Caribbean cruises, beer and wine are allowed once outside U.S. territorial waters.

Bringing Wine Onboard

  • Allowance: Up to 6 bottles of wine per stateroom per cruise.
  • Applies to wine brought from home or purchased ashore.
  • Notify the ship in advance when bringing wine onboard.

Consumption

  • The privacy of their stateroom or suite.
  • Ship dining rooms (subject to a $25 corkage fee per bottle).

General Guidelines

  • Alcohol consumption should be done in moderation.
  • Oceania Cruises reserves the right to retain or prohibit any alcohol brought onboard from ashore.

Medical Facilities

Onboard Medical Facilities

  • Ships have limited medical facilities with international medical staff.
  • Standard Emergency Room fees apply based on the services provided.

Medical Staff Qualifications

  • Doctors meet American College of Emergency Physicians and ICCL standards:
  • Valid physician licensure.
  • Minimum 3 years of clinical practice in general/emergency medicine.
  • Board certification in emergency cure, family practice, or internal medicine.
  • Advanced skills in life support and cardiac care.

Included Medical Services

  • Visits and admissions to the onboard Medical Center.
  • Medical services are usually charged separately.
  • Onboard medical tests (e.g., X-rays, ECGs, lab work).
  • Medications prescribed by the onboard doctor.

Exclusions

  • Prescription refills not ordered by the onboard doctor.
  • Costs for transfers to land-based medical facilities.
  • Emergency medical evacuation expenses (transport, medical escort, etc.).
  • Charges from external providers (e.g., Cleveland Clinic consults, shore-based referrals).

Smoking Policy

Designated Smoking Areas

  • Pool Deck: Forward, starboard corner.
  • Horizons Lounge: Aft, port corner.
  • These areas are comfortably furnished and near food and beverage locations.

Prohibited Areas

Smoking is strictly forbidden:

  • In all staterooms and suites
  • On verandas
  • In all public areas, including restaurants, the Casino, and lounges

Guests violating this policy:

  • Maybe disembarked at the next port.
  • Will incur additional fees for damage or cleaning.

Cigar & Pipe Smoking

  • Permitted only on the forward, starboard corner of the Pool Deck.

Electronic Cigarettes

  • Use is restricted to Designated Smoking Areas only.

Wi-Fi & Internet Access

Available Throughout the Ship

  • Wi-Fi is accessible in all suites, staterooms, public rooms, and outdoor decks.

Complimentary Access

  • One login per guest, with a maximum of two logins per suite/stateroom (one login for solo travelers).
  • Each login is valid for use on one device at a time.

Additional Logins

  • Available for 3rd and 4th guests in suites or staterooms.
  • Upgrade packages for additional logins are available for purchase.

Internet Centers

  • Oceania@Sea Internet Center has internet-enabled computers available on many ships.

Starlink High-Speed Wi-Fi

  • Available on Vista, Riviera, and Marina.
  • Starlink Wi-Fi will be available on all ships by the end of 2024.

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