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Viking welcomes guests with reduced mobility. However, please be aware that traveling by ship comes with risks unique to cruises. People who are ill or who have mental or physical disabilities or impairments may be at greater risk. Guests are free to move around the ship in the event of emergencies or rough seas, deal with the lack of immediate medical care in certain parts of the world, and have access to certain areas of the ship and ports of call. must be able to access the Accept limitations or impossibilities. Shore excursions may require the ability to traverse cobblestones and climb and descend stairs. We reserve the right to determine if a guest is fit to travel and refuse boarding if the guest poses a risk to himself or the safety and well-being of the passengers.
Please advise at time of booking if you have a disability that requires special attention while sailing on a Viking Cruise. Also, please present your completed health certificate and medical certificate. If you have special medical, physical or other needs, please check our fleet information on our website to understand the layout of your specific vessel and call 1-877-668-4546 (1-877-66VIKING ). Viking expert. Submit further questions directly and receive a copy of our policy statement.
In most cases it is possible. Vegetarian options are available on all meals and the chef will try to accommodate special requests.If you have a special diet (low sodium, diabetic, gluten free or low cholesterol) Guests must call 1-877-668-4546 (1-877-66VIKING) or inform us of any dietary restrictions online at least 90 days prior to departure. My Viking Journey account page. Please also inform the onboard manager.
While we take steps to minimize the risk of cross-contamination, we cannot guarantee an allergen-free kitchen.
During the day, please wear casual clothing such as shorts (in warm weather), trousers or jeans, and comfortable walking shoes. There is no "formal night" in the evening. Recommended evening wear is "elegant casual". For women, this is a dress, skirt or pants with a sweater or blouse. Trousers and collared shirt for men. Tie and jacket are optional.
Some shore excursions visit religious sites that require modest clothing. Men are advised to wear long pants and avoid sleeveless shirts to avoid being denied entry. For women, wear sleeveless clothing that covers the knees and tops that are not too exposed.
Viking ships are generally non-smoking. Guests wishing to smoke are asked to use the designated outdoor smoking areas. All other areas of the ship, including staterooms and lanais, are designated non-smoking areas. Smoking cessation also applies to e-cigarettes.
Free WiFi is provided on all ships operating European, Russian, Ukrainian, Egyptian and Mississippi routes, and free internet access is provided on Chinese ships. You can use either your personal device or the ship's computer. Our connections are based on cellular or satellite terminals. This is the perfect solution for river cruises. Due to the nature of data bandwidth and latency, as well as satellite signals that can be choppy depending on terrain and weather, your online connection may be slower than you are used to at home.Fair usage guaranteed for all reserves the right to limit high-bandwidth applications, downloads, or software upgrades to allow all guests access to Wi-Fi. We recommend limiting large uploads/downloads and live streaming. Please download content before your cruise as bandwidth affects service and cannot be guaranteed. We will assist you in setting up your device after boarding. We hope you understand that we are doing our best to provide you with a pleasant online experience. Also, keep in mind that most cities you visit probably have standard WiFi and data access roaming services on the ground. Please note that the internet is censored in China and some sites such as Google (including Gmail), popular social media sites and Yahoo mail are usually blocked except in Hong Kong.
On Mekong ships, you can access the internet using one of the public computers on board. However, please note that internet access is very limited throughout Southeast Asia and WiFi is not available.
All guests must be 18 years of age prior to cruise embarkation date. We do not maintain facilities or services for young people on board.
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