Koningsdam



If complete bliss is the destination, Koningsdam cruise ship is the journey. Fluid lines, light-filled spaces, and a blend of 21st century elegance and nautical tradition dazzles at every turn. The ship abounds with innovative dining and entertainment options. Head to B.B. King’s Blues Club for Memphis R&B, take in visually stunning entertainment at World Stage, or revisit classic hits at Billboard Onboard. There’s much to see and do on Koningsdam, the first of the cruise ships in Holland America Line’s Pinnacle class.

- Size super
- Style Premium
- Type ocean
- Year of launch 2016
- Year of last refit 2018
- Gross tonnage 99500t
- Length 297.0m
- Width 35.0m
- Speed 24kts
- Decks 12
- Language English (American)
- Currency US Dollar ($)
- No. of passengers 2650
- No. of crew 1036
- No. of cabins 1331
- -wheelchair access 27
Club Orange
Experience a new level of luxury on board your cruise with our exclusive amenities program, Club Orange. Enjoy VIP access and elevated comforts, including:
- Complimentary stateroom upgrade
- Exclusive dining options and premium in-room breakfast
- Skip the line with Club Orange priority access
- Dedicated Concierge Hotline
- Special event for Club Orange guests
Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognise the many crew members in Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue and Entertainment areas throughout our fleet who contribute to the guest experience.?
The daily Crew Appreciation charge is $15.50 per guest per day for non-suite stateroom guests and $17.00 per guest per day for suite guests. The charges are subject to change without notice.
The Crew Appreciation Charge is paid to Holland America Line crew members and represents an important part of their compensation. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges, all For Purchase A La Carte Menu Items, and all Spa & Salon services. Local Sales Taxes Applied where required.
Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognise the many crew members in Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue and Entertainment areas throughout our fleet who contribute to the guest experience.?
The daily Crew Appreciation charge is $15.50 per guest per day for non-suite stateroom guests and $17.00 per guest per day for suite guests. The charges are subject to change without notice.
The Crew Appreciation Charge is paid to Holland America Line crew members and represents an important part of their compensation. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges, all For Purchase A La Carte Menu Items, and all Spa & Salon services. Local Sales Taxes Applied where required.
With refined amenities and Holland America Line signature Mariner’s Dream bed gracing each elegant stateroom, the ship offers six grades of staterooms. Most are ocean-facing, many featuring teak-lined verandas for dining alfresco or private sunbathing.
Pinnacle Suite

Generously proportioned and filled with light, these elegant suites include a living room, dining room, pantry with microwave and refrigerator, and floor-to-ceiling windows overlooking a private verandah with whirlpool. The bedroom features a king-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a separate dressing room and the bath includes an oversize whirlpool bath and shower as well as an additional shower stall. There's also a sofa bed, suitable for two people, and a guest toilet. Amenities include a private stereo system, use of the exclusive Neptune Lounge, private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown.
Approximately 1,290 sq. ft. including verandah
Neptune Suite

With floor-to-ceiling windows overlooking a private verandah, these spacious suites are flooded with light. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity and some suites have a shower-only option while others provide a full-size whirlpool bath and shower, and an additional shower stall. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown.
Approximately 465–502 sq. ft. including verandah
Neptune Spa Suite

With floor-to-ceiling windows overlooking a private verandah, these suites feature spa amenities such as yoga mats and access to spa treatments from the Greenhouse Spa & Salon. They feature a large sitting area and two lower beds convertible to one king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses. The bathroom comes with a dual-sink vanity and some suites have a shower-only option while others provide a full-size whirlpool bath and shower, and an additional shower stall. Amenities include use of the exclusive Neptune Lounge, a private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown.
Approximately 465–502 sq. ft. including verandah
Signature Suite

These large, comfortable suites feature a spacious sitting area with floor-to-ceiling windows overlooking a private verandah, two lower beds convertible to one queen-size or king-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, one murphy bed for one person, and one sofa bed for one person. The bathroom includes a dual-sink vanity, full-size whirlpool bath and shower, and an additional shower stall. The configuration of staterooms may vary from the images shown.
Approximately 393–400 sq. ft. including verandah
Vista Suite & Aft-View Vista Suite

With a teak-lined verandah, floor-to-ceiling windows and comfortable sitting area, these comfortable suites are filled with light. They include two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a shower with premium massage head and a refrigerator. The configuration of staterooms may vary from the images shown.
Approximately 260–356 sq. ft. including verandah
Verandah

Veranda
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads. The configuration of staterooms may vary from the images shown.
Aft-View Veranda
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads. The configuration of staterooms may vary from the images shown.
Obstructed Verandah
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and shower with premium massage showerheads. The view is partially obstructed. The configuration of staterooms may vary from the images shown.
Approximately 228–405 sq. ft. including verandah
Spa Verandah

With floor-to-ceiling windows, sitting area and a private verandah, these light-infused staterooms feature two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, shower with premium massage shower-heads and thoughtful amenities. The configuration of staterooms may vary from the images shown.
Approximately 228–405 sq. ft. including verandah
Family Ocean View

With accommodations for five guests, this stateroom includes two lower beds convertible to one queen-size bed and one upper bed—all are our signature Mariner's Dream™ beds with plush Euro-Top mattresses, plus one sofa bed for two persons. There are two bathrooms: one with bathtub, shower, sink and toilet, one with shower and sink. The configuration of staterooms may vary from the images shown.
Approximately 222–231 sq. ft
Ocean View Stateroom

These expansive staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads, a host of amenities and an ocean view. The configuration of staterooms may vary from the images shown.
Approximately 175–282 sq. ft.
Spa Ocean View Stateroom

These ocean-view staterooms offer spa amenities such as yoga mats and exclusive spa treatments from the nearby Greenhouse Spa and Salon. It includes two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, plus a shower with premium massage head, an array of modern amenities and an ocean view. The configuration of staterooms may vary from the images shown.
Approximately 175–282 sq. ft.
Single Ocean View Stateroom

Perfect for guests traveling solo, these staterooms feature one full-size Signature Mariner's Dream™ bed with plush Euro-top mattress, plus a shower with premium massage head and an array of modern amenities. The configuration of staterooms may vary from the images shown.
Approximately 127-172 sq. ft.
Spa Inside

These staterooms feature spa amenities such as yoga mats and access to spa treatments from the Greenhouse Spa & Salon. There are two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms. The configuration of staterooms may vary from the images shown.
Approximately 143–225 sq. ft.
Inside

Two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms. The configuration of staterooms may vary from the images shown.
Approximately 143–225 sq. ft.
Deck 12 - Observation

- The Retreat
- Explorations Café
- Crow's Nest
Deck 11 - Sun

- Sun Bar
- Sun Deck
- Sport Court
- Jogging Track
- Sliding Dome Cover
- Neptune Suites
- Verandah Staterooms
- Oceanview Staterooms (Large)
- Interior Staterooms (Standard)
Deck 10 - Panorama

- Greenhouse Spa & Salon
- New York Deli & Pizza
- Panorama Bar
- Club Hal
- Nami Sushu
- Tamarind
- Tamarind Bar
- Neptune Spa Suites
- Verandah Spa Staterooms
- Oceanview Spa Staterooms (Large)
- Interior Spa Staterooms (Large)
Deck 9 - Lido

- Fitness Centre
- Greenhouse Spa & Salon
- Hydro Pool
- Movies Poolside
- Lido Bar
- Gelato
- Dive-In
- Camaletto
- Lido Market
- Sea View Bar
- Sea View Pool
Deck 8 - Navigation

- Bridge
- Neptune Suites
- Vista Suites
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
Deck 7 - Schubert

- Neptune Lounge
- Pinnacle Suite
- Neptune Suites
- Signature Suites
- Vista Suites
- Verandah Staterooms
- Oceanview Staterooms (Large)
- Interior Staterooms (Large or Standards)
Deck 6 - Mozart

- Neptune Suites
- Vista Suites
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
Deck 5 - Gershwin

- Neptune Suites
- Signature Suites
- Vista Suites
- Verandah Staterooms
- Interior Staterooms (Large or Standard)
Deck 4 - Beethoven

- Neptune Suites
- Vista Suites
- Verandah Staterooms
- Oceanview Staterooms
- Interior Staterooms (Large or Standard)
Deck 3 - Promenade

- World Stage
- Casino
- Art Gallery
- The Shops
- Future Cruises
- Guest Services
- Atrium
- Grand Dutch Café
- Photo Shop
- The Dining Room
Deck 2 - Plaza

- World Stage
- Billboard Onboard
- Rolling Stone Rock Room
- Lincoln Centre Stage
- B.B. King's Blues Club
- Merabella
- The Shops
- Pinnacle Grill
- Atrium
- Rudi's Sel De Mer
- Ocean Bar
- Blend
- Club Orange Dining Room
- The Dining Room
Deck 1 - Main

- Stuyvesant
- Half Moon II
- Atrium
- Shore Excursions
- Hudson II
- Half Moon I
- Hudson I
- Oceanview Staterooms (Family, Large or Single)
- Interior Staterooms (Large or Standard)
Whet your appetite for delicious new tastes and engaging interactive culinary experiences on board.
Nami Sushi

Inspired by Culinary Council® member and world-renowned sushi master, Andy Matsuda, Nami Sushi offers a tempting array of the sushi rolls he’s created. Choose from such delectable selections as Tempura Lobster Roll with soft shell crab tempura; Dragon Roll with tempura shrimp, unagi sauce and avocado; Tsutsumi Roll with snapper, green olive, caper and avocado; Futomoki Roll with crab, yamagobo, avocado and cucumber; Volcano Roll with sesame-marinated salmon and Thai chilis; Nigiri sushi with tuna, salmon and ebi shrimp; and more. The word “nami,” Japanese in origin, means “wave” and is an homage to the ocean views you’ll enjoy as you dine on the freshest, tastiest and most inventive sushi at sea.
Rudi's Sel De Mer

Named for Master Chef Rudi Sodamin, Rudi’s Sel de Mer is an intimate brasserie featuring classic French dishes reimagined with contemporary flair. Menu selections include whole Dover sole meunière with shaved pink Himalayan sea salt, oysters on the half shell, fruits de mer, and salt-crust baked branzino, as well as favorites such as steak frites, duck cassoulet and coq au vin. Conclude your dinner with a classic dessert and fine French cheeses.
Meals at Sel de Mer are half price for kids 12 years old or under, or free when they order from the kids’ menu.
Lido Market

Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads; Homestead, serving up comfort classics; Distant Lands, featuring global cuisine; Sweet Spot, for ice cream creations and desserts; Roasting Pan, hand-carved meats, fish and other hearty entrees; Perk, freshly brewed beverages and chilled juices; Quench, premium coffee, beer, wine, and soda available for purchase; Rise, savoury quiches, croissants and sandwiches, and more.
The Dining Room

For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.
Pinnacle Grill

Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes from James Beard Award-winning chef and Culinary Council® member, David Burke. Every dish is exquisitely prepared, beautifully plated and complemented by a vast collection of award-winning wines. Here, your meal is an event unto itself, a celebration of fine dining and a triumph of flavour.
Tamarind

Praised by Condé Nast Traveler for cuisine “that rivals the top restaurants on land,” Tamarind is the perfect place to explore the culinary traditions of Southeast Asia, China and Japan. The menu, which honors the elements of water, wood, fire and earth, features such exotic fare as wok-seared lobster, barramundi (Asian sea bass) in banana leaf and sushi, accompanied by chilled or heated sake. And, try our specialty sushi created in collaboration with Culinary Council member and Master Sushi Chef, Andy Matsuda.
Canaletto

In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Including pasta made fresh daily. Buon Appetito!
New York Pizza

At New York Pizza, choose from a variety of scrumptious, 9-inch, thin-crust pies. Named for New York’s famed five boroughs, our signature pizzas are made to order and topped with only the finest ingredients. Culinary Council member Ethan Stowell has also contributed signature pizza recipes to the menu. Enjoy your pizza by day while overlooking the Lido pool, and into the night. This venue is New York Deli & Pizza on Koningsdam, Rotterdam and Nieuw Statendam, offering made-to-order deli sandwiches in addition to pizza.
Dive-In

Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with our own trade-marked secret sauce. Savour a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabello mushroom stack. Dive-In is the perfect spot to dine poolside on the best burgers at sea.
24-Hour In-Room Dining

Sleep in and have breakfast delivered. Enjoy an early dinner on your verandah before an evening excursion. Order a salad, sandwich or entrée any time. In-Room Dining is only a phone call away. All selections are included in your cruise fare unless otherwise noted on the in-room menu.
Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many- or as few- as you please. It's an opportunity to try something new that surprises you, every day. Dabble, discover, daydream- do everything, or do nothing at all.
Billboard Onboard

2 pianos - 60 Years of Chart Toppers - 100s Of Songs. Sing along, test your music trivia skills or just sit back and enjoy as the hits fill the room each night.
Lincoln Centre Stage

Enjoy classical cruise ship music and onboard entertainment. In an exclusive partnership with the world’s leading centre for the performing arts, music virtuosos perform familiar classics and twists on contemporary favourites.
B.B. King's Blues Club/Queen's Lounge

Direct from Beale Street, B.B. King's All Stars bring the best of Memphis music to sea. From funky and fast to soulful and smooth, enjoy dancing and try specialty cocktails like the Lucille and Rock Me Baby.
World Stage

Watch music shows and other entertainment like you never have before at World Stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level with a two-story, 270-degree wraparound LED screen. A perfect panorama of sight and sound.
Casino Action

Your Holland America Line ship’s Casino offers a wide array of gaming options. Whether you prefer slot machines or want to try your hand at blackjack or poker, our dealers and staff are available to provide complimentary instruction — and we offer many engaging tournament options. The Casino is only open at sea.
Signature Shops

Enjoy a wide variety of duty-free shopping in the Signature Shops.
Ocean Bar

Enjoy live music in this popular bar perfect for pre-dinner cocktails.
Rolling Stone Rock Room

Rock Lives Here
Step into the pages of Rolling Stone magazine for a unique experience chronicling rock history as a live band kicks out iconic hits by your favourite stars.
BBC Earth In Concert

We have partnered with BBC Earth to bring you unforgettable new ways to experience the world's natural wonders. Through the innovative and breathtaking programming, guests will be taken closer to the ocean and the natural world through groundbreaking concerts and films.
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Greenhouse Spa & Salon

Refresh, Relax and Rejuvenate
During a leisurely day at sea, few places help you refresh, relax and rejuvenate like the Greenhouse Spa & Salon®. This heavenly retreat nurtures every aspect of your well-being with renowned spa rituals and healing touches. In the spa, pamper your skin with facial treatments featuring premium, naturally sourced ingredients. Nurture your body, too, with massage treatments employing time-honoured, hands-on massage techniques gleaned from around the world.
Fitness Centre

The spacious, professionally-staffed Fitness Centre is equipped with the latest cardio and weight machines and features fitness classes in yoga, Pilates and more. Two refreshing outdoor pools also await, along with a jogging track and sport court on deck 11.
Lido Pool

A hallmark of the Holland America Line experience, the Lido Pool, domed by a retractable glass roof, has been given added dimension aboard Koningsdam, extending its appeal from day into night.
Swimming, sunning and lunch al fresco by day give way to the hum of moviegoers arriving for the evening’s show, projected on an expansive outdoor movie screen. Feature films play under a canopy of stars with complimentary snacks served chair-side and guests can also pick up a great dish from any of the adjacent casual dining venues.
Now spanning two levels, the Lido Pool is a haven with comfortable lounge chairs for relaxing and great choices for a bite to eat, from New York Deli & Pizza to Dive-In for a gourmet burger to Gelato for delicious ice cream treats.
Holland America Line's youth activities program, Club HAL, offers an array of entertaining events for kids and teens ages 3-17, supervised by a full-time, professionally trained staff. They'll have an opportunity to join other kids their age for arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.
Safety Comes First
Safety is our primary concern and strict policies are in place for effective supervision. Adult guests are not permitted to remain in Club HAL unless attending to a special-needs child.
Kids Programs (Ages 3-6)

Highlights for kids ages 3 to 6 include “Painting Picassos,” and “Sing-Along Storytime,” as well as theme parties, such as “Dino-Mite Night” and “Ships Ahoy Pirate Treasure Hunt Adventure.”
Tweens Programs (Ages 7-12)

From ice-cream eating contests to gaming tournaments and theme parties, tweens will have plenty to enjoy.
Teens Programs (Ages 13-17)

Teen cruisers enjoy mocktail parties, karaoke and trivia contests, jewellery making, video games, staff vs. teens volleyball tournaments, themed events and more.
Port Day Activities

Club HAL activities are available from 8 a.m. to 4 p.m. on port days. Lunch is available for participants between the hours of 11 a.m. and 1 p.m. Children must be registered and signed into and out of programming by a parent or guardian.
Special Needs

Children with special needs are invited to attend Club HAL activities based on their chronological age; our staff is trained to work with special needs children. Please let us know when booking your reservation.
Boasting an expansive range of enrichment facilities and opportunity, Holland America Line's ships are bound to offer something you'll want to know more about. Why not have a go at the Digital Workshop powered by Windows and learn how to enhance your holiday picture or how to easily share them.
Microsoft Studio

Learn how technology can make your voyage more meaningful and memorable with our complimentary small-group courses at the new Microsoft Studio. Designed for all abilities using the latest Surface Laptop 2 devices, our Microsoft-trained hosts will show you everything from creating photo albums and movies to using 3D effects and staying safe online. Drop in during scheduled times for courses or join our Creative Studio Time every day to work on your projects.
Learn New Skills
Days at sea are the perfect time to explore new skills. Learn how to design postcards with 3D effects, create incredible videos, paint a landscape with a digital pen, build a trip journal and organize your life, photos and files online.
Available Classes
Choose from an array of travel-centric workshops offered multiple times and days throughout your cruise or stop in during our Creative Studio Time to work on all the content you’ve created and make it into something special.
Take It Home With You
Take digital course handouts with you and continue your cruise experience on your home device. They’re sure to come in handy when you use all the newfound skills you learned in the Microsoft Studio!
America's Test Kitchen

Holland America Line guests can experience America’s Test Kitchen’s enticing array of live onboard cooking shows and hands-on workshops. Learn foolproof techniques and user-friendly recipes for making delectable dishes with confidence. Designed exclusively with Holland America Line, this new culinary programming is currently available on select ships.
Get Hands-On, Onboard
Immerse yourself in the America’s Test Kitchen experience, as you master advanced culinary techniques for creating pies, pasta, egg dishes, as well as decorating cakes.
Take In A Live Cooking Show
Enhance your culinary knowledge with cooking demonstrations, videos, techniques and delicious recipes you’ll treasure long after your cruise has ended.
Develop A Taste For Perfection
Learn more about America’s Test Kitchen, their unique, scientific approach to cooking and the exciting culinary experiences they’re bringing aboard our ships.
BBC Earth Experiences

We have partnered with BBC Earth to bring you unforgettable new ways to experience the world's natural wonders. Through the innovative and breathtaking programming, guests will be taken closer to the ocean and the natural world through a groundbreaking concert, films, game shows, trivia, children's activities, and feature cruises.
Planet Earth II In Concert
Experience sensational footage from the natural world and get closer to the animals, landscapes and wildlife dramas on our planet than ever before. With a stunning score by award winning musicians Hans Zimmer, Jacob Shea and Jasha Klebe.
Alaska In Concert
Celebrate Alaska, one of the last great wildernesses. With footage from the TV series, Wild Alaska, audiences will enjoy the Alaskan seasons and will see this place is as unforgiving as it is beautiful. Music by world leading composer Timo Baker.
Frozen Planet In Concert
Moving from the Arctic to the Antarctic, this concert is the ultimate portrait of the Polar Regions. This concert was adapted from the original Frozen Planet in Concert which is performed worldwide with a full orchestra by Composer George Fenton.
Inside Earth
Inside Earth is a series of films that provide insight into how the BBC’s extraordinary content is captured. Each episode includes stories from different television series and locations.
BLEND by Chateau Ste. Michelle

Wine connoisseurs and novices alike can experience the art of winemaking at BLEND by Chateau Ste. Michelle, Washington State’s oldest and most acclaimed winery, the intimate venue will enable guests to blend their own wine and enjoy it at dinner or in the privacy of their stateroom.
The first of its kind for Holland America Line and the only purpose-built wine-blending venue at sea, BLEND has a tasting table that accommodates 10 guests who can create their own blend from a selection of five barrels of single-vineyard red wine. In addition to participating in the blending process, guests also will learn about wine from the ship’s wine expert, who leads the blending session.
Explorations Central

Explorations Central™ (EXC®), Holland America Line’s exclusive destination programming, is designed to deepen your understanding of the places you visit. Its indispensable travel resources and opportunities to engage with experts and local insiders, make exploring each port of call more vivid and meaningful. Enjoy the programs listed below and visit our Explorations Central discovery center on board.
EXC Talks
Get an insider’s perspective at these informative onboard talks. In select regions, EXC Talks feature multimedia presentations that bring each destination to life with captivating storytelling and expert commentary.
EXC Culture
Start your immersion in a destination’s culture and history before you even step on shore, with help from local experts, artists and performers.
EXC Port To Table
Food is the gateway to understanding a culture. Delve into each region’s culinary traditions through onboard cooking demonstrations, and food and wine tastings (fleetwide Jan. 1, 2020).
EXC Photography
Learn to capture your most memorable travel moments with expert photography instruction and unique opportunities to use your newfound skills in port.
Unique Shore Excursions
Choose from our award-winning shore excursions and immerse yourself in authentic, engaging travel experiences—easily, comfortably and conveniently.
Disabled Facilities
Service Animals
Holland America Line only permits service animals onboard, defined as those animals that are individually trained to provide assistance to an individual with a disability. They do not permit guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.
Guests who are Deaf or Hard of Hearing
- To help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:
- Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
- Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
- Telephones with amplified sound for staterooms.
- Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
- Written safety information and a copy of the lifeboat drill safety speech.
Guests who are Blind or have Low Vision
To help maximise the cruise experience for guests who are blind or have low vision, Holland America Line has made the following items available:
- Window-Eyes computer software in the Explorations Café that allows guests to navigate the web by listening to the text.
- Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the Window-Eyes enabled computer in the Explorations Café.
- With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Restaurant.
- Familiarisation tour of the vessel upon arrival.
Cruising for Children with Special Needs
At Holland America Line they do not discriminate against individuals on the basis of disability. They seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, they must first determine what the child's specific needs are so they may properly evaluate and determine the best and safest way to meet the child's needs. They encourage families to contact the Access & Compliance Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs.
Personal Mobility Equipment
For the safety of all guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:
- Width: 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less
- Weight: 100 lbs. maximum without battery
- Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only
They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department so that you can discuss your requirements.
Special Dietary Requirements
For guests with food intolerances or allergies that are not life-threatening, please contact the Ship Services Department. For guests with life-threatening food allergies, Holland America Line asks that guests provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.
Guests with a variety of severe food allergies sail with Holland America Line regularly. Their galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.
Age Restrictions
Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of 21 (25 years of age or older in the case of persons serving as chaperones for approved organised student/youth groups). Alcoholic beverages will not be served to guests under age 21. Due to limited medical facilities on the ships, they will not accept reservations for infants under 6 months old at time of sailing. For trans-ocean crossings, or other itineraries which the Medical Department feel present a significant risk, infants must be a minimum of 12 months of age at embarkation. Guest under the age of 16 are not allowed in the Greenhouse Spa & Salon.
Minors under age 18 traveling to certain foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.
All minors under age 18 must travel with all proper identification requirements in addition to the signed letter of authorisation. Minors who are U.S. citizens should have a certified copy of their birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required. Your travel agent can provide additional information about this requirement.
Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons.
Minors Going Ashore
Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in the gangway control system software. Absent this approval, the security personnel will generally prohibit minors from leaving the ship without an adult companion although the line cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.Dress Code
Most evenings smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in fine dining restaurants.
Gala Nights evoke the grand traditions of cruising as guests dress to impress for special events on board, including our five-course gourmet dinner in the Dining Room. For gentlemen, collared shirts and slacks are required in all fine dining restaurants.
Q: Why the change from “Formal” To “Gala” night?
A: To many, the “Formal” term was misleading as it implies a specific type of dress (black tie or tuxedo) that has never been a requirement. “Gala” still implies festive or dressy without misleading guests to bring attire the majority of guests don’t wear.
Q: What about ladies’ gala attire?
A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.
Q: Are a jacket and tie required for men?
A: Jacket and tie is the preferred attire in all fine dining restaurants on Gala Nights, though it is not required. Guests without a jacket and tie were allowed in the fine dining restaurants before the new wording so this is not a policy change.
Q: Are jeans allowed?
A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Gala Nights jeans are only allowed in the casual dining restaurants.
Q: Can I wear shorts in the main dining room?
A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.
Q: Is the dress code the same on Grand Voyages?
A: Yes. The policy applies to all Holland America Line voyages.
Smoking and E-Cigarette Policy
For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. No smoking of any kind will be permitted on any stateroom verandah.
Smoking is permitted in designated smoking areas only on all ships.
Designated Smoking Areas
Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam
- Sea View Bar area
- Oak Room (Noordam only, including cigar and pipe smoking)
Koningsdam, Nieuw Statendam
- Sea View Bar area
- Casino (designated nights, active players only)
Volendam, Zaandam
- Sea View Bar area
- Sports Deck, outside Crow's Nest
- Casino (designated nights, active players only)
Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed.
Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas.
Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations.
Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible.
*Due to the current health and safety protocols in our continuing effort to minimise the risk of exposure to COVID-19, smoking will be temporarily prohibited in all casinos until further notice.
Alcohol Policy
Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows:
Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Limitations apply. Wine brought in quantities deemed to be excessive by the vessel or security will be refused.
Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person).
For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older.
Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Plastic water bottles are not allowed. However, an allowance of six litres, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 litre in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will be not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.
All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Limitations apply. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel.
An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.
Buying Tobacco & Alcohol
- A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Cigarettes may also be subject to a tax imposed by state and local authorities. Bidis - essentially flavoured cigarettes - are not generally permitted entry.
- Generally, one litre of alcohol per person may be entered into the U.S. duty-free by travellers who are 21 or older, although travellers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Additional quantities may be entered, although they will be subject to duty and IRS taxes.
Revised Policy effective June 1st, 2021
Wheelchair Accessible Room
Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. There are three types of accessible staterooms on our vessels.
Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms.rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.
Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.
Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.
Accessible bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.
Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.
Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.
Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.
Details regarding accessible rooms on each ship are listed below and can be found on each ship’s Deck Plan.
Internet/Wi-Fi Access
Internet Access
Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilising the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device.
Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections.
Wireless Internet Service
Each Holland America Line vessel offers wireless access throughout the ship. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board.
Connect:
- Put your device in airplane mode.
- Turn Wi-Fi “on” and connect to your ship’s network.
- Open your web browser and type “Login.com”.
- Within Holland America Line Navigator™, choose “Connect to Paid Internet” from the selection options.
Available Packages:
- Social: Per day package, $14.99. (Access the most popular social websites and applications. May not allow for audio/video calling and streaming.)
- Surf (most popular): $24.99. (Surf your favorite sites including e-mail, news, sports and more. May not allow for audio/video calling and streaming.)
- Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Supports audio/video calling and streaming where coverage allows.)
Keep in Mind:
- Satellite transmissions are inherently slower than shore-side connections.
- You’ll find a select number of free sites under “Complimentary Browsing.”
- For more information please see the Frequently Asked Questions or one of our Guest Relations team members.
- Each package comes with a daily volume of data for a superior experience. Volumes vary by package and subject to change. For a current listing of the daily volume soft caps, see the Internet Plan Selection page.
Powered by The New York Times
The Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone.
AT&T Mobile Packages
Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from options for calling only, calling and messaging or calling, messaging and data. Click here for complete details on plans and full terms and conditions.
Mobile Phone Service
Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number.
The Wireless Maritime Service system is available for use when the ship is in international waters. When user’s phones pick the shipboard signal, their phone will usually display “cellular at sea”, “Ship Roam”or “901-18”. Depending on the handset and the carrier the user may be required to select “Roam” on the handset.
For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com.
For questions about your service or about billing, please contact your home network customer service.
Webcams
Holland America Line does not publish webcam information online.