Recommended that all passengers have travel and medical insurance policies for hassle-free travel.
Coverage should include cancellation, trip interruption, repatriation costs, medical assistance, and related expenses.
Insurance should cover hospitalization as well.
Without insurance, passengers may face additional costs that the Cruise Company uncovers.
For further details, contact our Contact Center or consult your Travel Agent.
Cruise Embarkation
Embarkation starts at the designated check-in time stated on your cruise ticket.
Check-in ends 2 hours before the ship's scheduled departure time at all embarkation ports.
Verify all personal information on the embarkation form in your e-ticket before reaching the port.
Ensure the accuracy of all individual details provided on the embarkation form.
Presentation of the embarkation form is mandatory before boarding the ship.
Hotel Service Charge
On your cruise, the staff delivers exceptional service throughout the ship.
Behind the scenes, an equally dedicated team ensures your onboard experience is flawless.
Effective April 1, 2021, the Hotel Service Charge, included in the total price, becomes mandatory for all new reservations from Winter 2021-22 departures onward.
The charge excludes children under two years old at the time of cruise departure and is applied per person per day.
New automatic Hotel Service Charge rates are as follows:
Effective October 2, 2023, for cruises to the Caribbean and North America, existing bookings confirmed before this date remain unaffected.
Effective October 19, 2023, for cruises to China, the Republic of Korea, and Japan from March 12, 2024, onwards, existing bookings confirmed before this date remain unaffected.
Luggage
Bagexpress: luggage Delivery Service home-cabin-home
Hands-Free Arrival and Departure: Consider the convenience of arriving at and leaving the port without carrying any luggage.
Enhanced Relaxation: Extend your relaxation by traveling back home without the hassle of handling your luggage.
Service Booking: Book your luggage delivery service through MSC's dedicated partnership with Bagexpress.
Door-to-Cabin Service: Enjoy the ease of having your luggage delivered directly from your home to your cabin and vice versa.
Check-in Luggage Allowance:
Maximum of two suitcases per person.
Dimensions: Not exceeding 90x75x43 cm per suitcase.
Weight: Not exceeding 23 kg per suitcase.
Hand Luggage Allowance:
Maximum of two pieces of hand luggage per person.
Dimensions: Not exceeding 56x45x25 cm per piece.
Weight: 23 kg per piece maximum.
Additional Travel Information:
Guests flying to the departure port should verify luggage limitations with their airline as they may differ from MSC Cruises' policy.
Embarkation Day Instructions:
Luggage will be delivered to the cabins from late afternoon through early evening.
It's recommended to carry essentials such as evening clothes, medications, and travel documents in your carry-on bag for embarkation day.
Cabin Luggage Maximums:
Total weight: 100 kg per cabin.
Total pieces: 8 per cabin, combined for all passengers.
Excess Luggage:
Luggage exceeding the allocation will not be accepted at Check-In.
Guests with excess luggage should contact MSC Cruises or their travel agents at booking time for information on separate shipping options, which may incur additional charges.
Travel Essentials:
Travel documents and passport.
Personal identification.
Valuables:
Money
Jewelry and other precious items
Electronic Devices:
Laptops, tablets, smartphones, etc.
Health and Comfort Items:
Medicines
Nappies (if needed)
Any other necessary items for short notice
Luggage Delivery on Embarkation Day:
The luggage will be directly delivered to your cabin.
Expected delivery: From late afternoon to early evening.
Recommendations for Carry-On Bag:
Keep essentials for the day and evening.
On Board Payment
Cruise Card Overview:
Purpose: Eliminates the need to carry cash or credit cards on board.
Collection: Available in your cabin upon embarkation.
Activation Process:
Activation Requirement: Must self-register a credit/debit/prepaid card at a Cruise Card Activation Point.
When to Activate: From embarkation until 11:00 pm the next day.
Locations: Activation Points are conveniently located around the ship.
Process Features: Simple, rapid, and secure card registration, including PIN entry.
Alternative to Card Registration:
Cash Deposit Option: Available at the Reception – Guest Service.
Travel Documents & Visas
The Guest is solely responsible for identifying and obtaining all necessary travel documents for the entire cruise vacation.
Guests must have these documents available when needed.
Consult with your travel agent, government agency, Embassy, or Consulate to confirm you have the correct documentation for boarding the ship and entering each country visited during the cruise.
Only guests with proper travel documentation will be allowed to board.
Travel restrictions may differ based on the Guest's citizenship in each destination country.
No refunds will be delivered to individuals who fail to bring the correct documentation.
What to Wear on a MSC Cruises
Daytime Attire:
Recommended attire for the daytime: casual wear.
Shorts and T-shirts are allowed.
Evening Wear:
Collared shirts, perfect pants or shorts, skirts, and dresses are suggested.
A coat and a light jacket or sweater are recommended for cooler nights and air-conditioned areas on the ship.
Gala Night:
Gala Night attire: Dress to impress!
Options include Tuxedo, Suit and tie, Evening gown, Cocktail dress, and best jeans and polo shirt.
Choose attire that reflects your elegance level.
Mandatory item: Your smile.
Theme parties:
Daytime and evening Theme Parties are organized on board.
Sunshine Party: Bring bright, fun clothes.
White Party: The attire should be predominantly white.
Dress Restrictions:
Specific restrictions are enforced by onboard staff members, including restaurant hostesses and management.
Swimwear is not permitted in any formal dining venue for any food, including breakfast and lunch.
Shorts, flip-flops, and tank tops are prohibited for Evening Wear or Gala Night in the Main Dining Rooms, Specialty Restaurants, or MSC Yacht Club.
T-shirts are not permitted for Gala Night.
Dress code rules posted outside the buffet must be followed.
Sport lovers:
Essential items for sports enthusiasts: Gym shoes and Tracksuit.
Necessary for utilizing our state-of-the-art gym facilities.
Vital in participating in yoga and dance classes (if offered).
Catering to the needs of active individuals.
Northern Europe Cruises:
Take good polar clothing for cruises to Svalbard islands and Polar areas.
Shore Excursions:
Shore excursions may include visits to religious sites.
Appropriate clothing is advised for these excursions.
Clothing should cover knees and shoulders
Parking & Transfers cost on MSC Cruises
Park & Cruise:
Book online through the personal area on the cruise booking website or contact us for reservations via phone at +1 (866) 622-334 or email at info@cruisebooking.com.
Upon arrival for departure, simply park, embark, and enjoy your cruise.
Fly & Cruise:
Fly & Cruise ensures a smooth start to your Cruise.
Full assistance is provided for any delays or problems on the outward journey.
ParkinGO:
MSC customers get a 5% discount on ParkinGO web rates.
Discounts also apply to ParkinGO accessory services.
Offer valid at 35 parking facilities near major European airports.
Discount applied to the dynamic price list.
SEA Parking Milano:
Official airport parking in Milan: ViaMilano Parking.
Convenient and easy to reach.
Located inside the airport.
Book 21 days in advance for the best price and guaranteed slot.
Exclusive discounts for MSC customers at Milan Malpensa and Milan Linate.
Contact center available for more information.
Laundry
Freshly laundered clothes are universally loved.
Same-day laundry service adds convenience.
Extend post-holiday relaxation: come home with clean, ready-to-store clothing.
Available laundry packages can be used anytime during the cruise, including the last day.
Various Laundry Service Packages are available for selection.
The flat fee allows unlimited service use for all cabin travelers.
Service covers up to 20 items per cabin for each cruise.
Read About other MSC Cruise Ship's Useful Things to Know
* Availability & prices can change frequently, please continue with the booking to check latest availability & prices.
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