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Useful Things to Know About AmaMora

Explore Useful Things to Know About AmaMora

Disabled Facilities

Reasonable efforts will be made to accommodate the special needs of cruise passengers with disabilities, but cannot be held responsible for denial of service by airlines, hotels, restaurants or other independent suppliers.Coach is not equipped with a wheelchair ramp and the room door is not wide enough for standard wheelchair access.

Due to space constraints, wheelchairs and walkers cannot be carried on the bus. Wheelchair users should be aware of these restrictions. For safety reasons, passengers in wheelchairs are not allowed to travel on the port ramp where the ship is docked. Unfortunately, we are unable to provide individualized assistance to tour members with walking, getting on and off tour buses or other transport vehicles, or other personal needs. Travelers requiring assistance must be accompanied by a qualified travel companion.

Smoking Policy

All ships are non-smoking. Smoking is permitted only on the sundeck. For the safety and comfort of all passengers on board, please help us adhere to our no-smoking policy.

Dietary Requirements

If you have any dietary restrictions or allergies, please let your travel agent know before boarding or call us directly. In most cases we do our best to accommodate special dietary requirements and food allergies, with one exception being Kosher. This meal has specific rules regarding food and its preparation, and there are restrictions in the in-flight environment that cannot adequately meet these dietary needs. While we can offer options to accommodate food allergies and sensitivities, we cannot guarantee that cross-contamination will not occur.

Dress Code

The dress code is loose. Light, comfortable clothing is ideal during the day, but smart casual clothing is recommended for the night on board. You might want to bring something more elegant

There are welcome and farewell dinners and special events, but no black tie or formal evenings.

Light to medium weight clothing and rain gear for cool or wet weather are recommended. Layers are a great option for covering different temperatures and for changing conditions.

Comfortable shoes are essential as some excursions require stairs or ramps to get on and off.

If your visit includes a church, monastery, synagogue, or mosque, please wear casual clothing that covers your body well (eg, cover your shoulders and wear trousers or knee-length dresses).

Age Restrictions

On our programmes in Europe & Southeast Asia, children under the age of 4 years old are not permitted onboard and children 4-7 years old are not recommended. On our Africa programme, due to safety precautions, there is a minimum age limit of 12 years old, unless otherwise agreed upon by AmaWaterways. All guests under the age of 18 are to be in a stateroom with an adult, and must remain supervised at all times, as their safety is the responsibility of the accompanying adult(s). Children between the ages of 4 – 10 at the time of embarkation may share a stateroom with 2 adults provided the child is able to share the bed with the adults – no additional bed will be provided. Select ships offer a limited number of staterooms with a fold out sofa for a triple occupant, we would be happy to guide you through these options when available. A triple occupancy rate will apply for the child sharing the stateroom, pricing can be provided upon request. Please be aware that balcony staterooms of any kind may be unsafe for small children if left unsupervised. AmaWaterways does not provide child-specific programmes or child-minding facilities. Please reach out to us if you have any further questions regarding our child policy.

Medical Facilities

Europe: There are no medical facilities on board. However, medical services can be easily called from the shore if needed.

Vietnam and Cambodia: There are no doctors or nurses on board. If you need medical assistance, contact the appropriate medical facility. Please note that response times may vary.

Africa: There are no doctors or nurses on board the Zambezi Queen. If you need medical assistance, contact the appropriate medical facility. Please note that response times may vary.

Giving Back

AmaWaterways is the proud sponsor of the ODA Free Village English School in Siem Reap, Cambodia, established in 2011 in association with Opportunities of Development thru Art (ODA). Our financial support to the school brings critical English-language skills to local children of grammar-school age to help improve their lives and assist with subsequent employment opportunities.

We are extremely honoured to participate in such a constructive and lasting project as this life-changing school. We encourage all AmaWaterways guests to visit this remarkable part of the world, known for its stunning temple complexes and the friendly people who live there.

Helping from Home

Our generous guests often ask if there is anything they can bring from home to donate to the ODA Free Village English School. There are more than 600 children enrolled in the school, so there are never enough books or educational materials to go around. If you are interested in making a contribution, we suggest:

Basic school supplies - pencils with erasers, erasers, pens, chalk, small notebooks, jumbo felt tip pens, post-it notes, dry erase markers (and blue and red ink refills), exercise books, highlighters, building blocks, large threading beads, paints, simple wooden jigsaw puzzles, laminated write-and-wipe books, UNO cards, and very simple storybooks with lots of pictures.

Personal hygiene supplies: soap, shampoo, toothbrushes and mini tubes of toothpaste.

If you prefer to make an online donation, please visit:

https://www.odaopportunitiescambodia.org/copy-of-donate

All donations made through this website are processed and collected by Project Kids Art, a 501(c)(3) registered in the United States. Donations made by U.S. citizens are tax-deductible. Funds are distributed to four village schools in the Siem Reap area, including the ODA Free Village English School. When making your donation, please make a note on PayPal's Additional Comments field which reads "AmaWaterways Free English School."

Thank you!

Internet and Wifi Access

Europe: Complimentary high-speed Internet service as part of on-demand inflight entertainment. Ama Suido also offers free Wi-Fi throughout the ship.

Vietnam and Cambodia: Free Internet and Wi-Fi in lounges with computer stations.

Africa: Free Wi-Fi is available, but due to the ship's isolated location, it is limited to certain times of the day and can be sporadic.

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