Reasonable efforts will be made to accommodate the special needs of cruise passengers with disabilities, but cannot be held responsible for denial of service by airlines, hotels, restaurants or other independent suppliers.Coach is not equipped with a wheelchair ramp and the room door is not wide enough for standard wheelchair access.
Due to space constraints, wheelchairs and walkers cannot be carried on the bus. Wheelchair users should be aware of these restrictions. For safety reasons, passengers in wheelchairs are not allowed to travel on the port ramp where the ship is docked. Unfortunately, we are unable to provide individualized assistance to tour members with walking, getting on and off tour buses or other transport vehicles, or other personal needs. Travelers requiring assistance must be accompanied by a qualified travel companion.
All ships are non-smoking. Smoking is permitted only on the sundeck. For the safety and comfort of all passengers on board, please help us adhere to our no-smoking policy.
If you have any dietary restrictions or allergies, please let your travel agent know before boarding or call us directly. In most cases we do our best to accommodate special dietary requirements and food allergies, with one exception being Kosher. This meal has specific rules regarding food and its preparation, and there are restrictions in the in-flight environment that cannot adequately meet these dietary needs. While we can offer options to accommodate food allergies and sensitivities, we cannot guarantee that cross-contamination will not occur.
The dress code is loose. Light, comfortable clothing is ideal during the day, but smart casual clothing is recommended for the night on board. You might want to bring something more elegant
There are welcome and farewell dinners and special events, but no black tie or formal evenings.
Light to medium weight clothing and rain gear for cool or wet weather are recommended. Layers are a great option for covering different temperatures and for changing conditions.
Comfortable shoes are essential as some excursions require stairs or ramps to get on and off.
If your visit includes a church, monastery, synagogue, or mosque, please wear casual clothing that covers your body well (eg, cover your shoulders and wear trousers or knee-length dresses).
Europe: There are no medical facilities on board. However, medical services can be easily called from the shore if needed.
Vietnam and Cambodia: There are no doctors or nurses on board. If you need medical assistance, contact the appropriate medical facility. Please note that response times may vary.
Africa: There are no doctors or nurses on board the Zambezi Queen. If you need medical assistance, contact the appropriate medical facility. Please note that response times may vary.
AmaWaterways is the proud sponsor of the ODA Free Village English School in Siem Reap, Cambodia, established in 2011 in association with Opportunities of Development thru Art (ODA). Our financial support to the school brings critical English-language skills to local children of grammar-school age to help improve their lives and assist with subsequent employment opportunities.
We are extremely honoured to participate in such a constructive and lasting project as this life-changing school. We encourage all AmaWaterways guests to visit this remarkable part of the world, known for its stunning temple complexes and the friendly people who live there.
Helping from Home
Our generous guests often ask if there is anything they can bring from home to donate to the ODA Free Village English School. There are more than 600 children enrolled in the school, so there are never enough books or educational materials to go around. If you are interested in making a contribution, we suggest:
Basic school supplies - pencils with erasers, erasers, pens, chalk, small notebooks, jumbo felt tip pens, post-it notes, dry erase markers (and blue and red ink refills), exercise books, highlighters, building blocks, large threading beads, paints, simple wooden jigsaw puzzles, laminated write-and-wipe books, UNO cards, and very simple storybooks with lots of pictures.
Personal hygiene supplies: soap, shampoo, toothbrushes and mini tubes of toothpaste.
If you prefer to make an online donation, please visit:
All donations made through this website are processed and collected by Project Kids Art, a 501(c)(3) registered in the United States. Donations made by U.S. citizens are tax-deductible. Funds are distributed to four village schools in the Siem Reap area, including the ODA Free Village English School. When making your donation, please make a note on PayPal's Additional Comments field which reads "AmaWaterways Free English School."
Europe: Complimentary high-speed Internet service as part of on-demand inflight entertainment. Ama Suido also offers free Wi-Fi throughout the ship.
Vietnam and Cambodia: Free Internet and Wi-Fi in lounges with computer stations.
Africa: Free Wi-Fi is available, but due to the ship's isolated location, it is limited to certain times of the day and can be sporadic.