Enchantment Of The Seas Useful Information

The following are some useful things you need to know about the Enchantment of the Seas:

• Special Dietary Requirements
• Disabled Facilities
• Dress Code
• Alcohol Policy
• Smoking Policy
• Wi-Fi & Internet Access

Special Dietary Requirements

Dietary Accommodation

• Efforts are made to accommodate guests' dietary needs.
• Options for food allergies include gluten-free, kosher, low-fat, and low-sodium choices.

Vegetarian Options

• Vegetarian dishes are available in the Main Dining Room and Windjammer Cafe.

Special Dietary Items

• Lactose-free or soy milk, Ensure, and kosher meals are provided at no extra cost.
• Advance notification required: 45 days for regular cruises and 90 days for European/South American itineraries.

Vegan Menus

• Available upon request in the Main Dining Room.

Kosher for Passover Meals

• Must be requested 90 days in advance.

Contact Us

• For detailed booking information, contact customer service.

Request Process

• To request special dietary accommodations, email with personal details, booking number, ship name, and sail date.

Last-Minute Requests

• Last-minute dietary requests depend on availability and should be made up to 45 days before travel (90 days for European/Asian itineraries).

Important Notes

• Baby food is available through the Gifts and Gear/Babies to Go program.
• Infant formula is not provided on board.
• Guests may bring baby food and dry, non-perishable snacks, though some restrictions apply.

Disabled Facilities

Wheelchair Assistance for Boarding

• Wheelchair assistance is available for gangways and boarding bridges.
• Crew members cannot lift guests; waiting times may occur.
• For additional help, contact support@cruisebooking.com or call +1 (866) 622-3344.

Wheelchair Accessible Staterooms

• Staterooms designed for guests with disabilities are available on all ships.
• For more information, email support@cruisebooking.com or call +1 (866) 622-3344.

Proof of Disability for Accessible Rooms

• No proof of disability is required.
• Guests need to complete a Guest Special Needs Form to confirm their need for an accessible room.

Accessibility at Perfect Day at CocoCay

• The island features accessible amenities and wheelchair-friendly beach access.
• Accessible trams are available.
• Coco Beach Club includes various accessible features.
• Some attractions have stairs; improvements for better accessibility are ongoing.

Advance Notice for Disabilities

• Sharing details about disabilities is optional but can improve service.
• Certain services require advance notice (refer to the Planning Ahead section).

Companion Requirements for Guests with Disabilities

• No companion is necessary for guests.
• The ship does not provide personal task assistance; guests should plan accordingly.

Disability Questions at the Pier or Ship

• Complaint Resolution Officials (CRO) at U.S. ports and on ships address disability-related issues.
• CROs are knowledgeable about disability regulations and policies.

Wheelchairs or Scooters On/Off the Ship

• Free wheelchairs are available for boarding and departing the ship.
• Guests may bring their wheelchairs or rent from approved cruise rental companies.

Braille Materials Onboard

• No Braille materials are available; qualified readers can attend.
• Crew members can read key documents like the Cruise Compass and dining menus upon request.

Service and Emotional Support Animals

• Service animals are allowed on board; specific guidelines are available with Accessible Shore Excursions.
• Emotional support animals are not permitted.

Wheelchair Access in Shore Excursions

• Not all shore excursions are wheelchair accessible due to historical site constraints and terrain.
• Wheelchair-friendly tours are offered at some ports.
• For tour availability, complete the Accessible Shore Excursions Form or call +1 (866) 622-3344 for pre-cruise planning.

Dress Code

Casual Attire

• Comfort is key during your vacation.
• Suitable clothing includes jeans, polos, sundresses, and blouses.
• Wear swimwear only on the Pool Deck.
• Shorts are permissible for breakfast and lunch.

Smart Casual Dress Code

• Dress up more than usual for dinner.
• Men should wear collared shirts, jackets, sports coats, or blazers.
• Women should choose dresses, skirts with blouses, pantsuits, or other chic outfits.
• Aim to make a good impression with your attire.

Formal Attire

• Opt for black-tie outfits.
• Men: wear suits, ties, and tuxedos.
• Women: choose cocktail dresses or evening gowns.
• Required for 1-3 nights based on the cruise's length.

Formal Nights on Different Cruise Durations

• 3/4/5-night cruises: Usually Day 2.
• 6-night cruises: Typically, Days 2 and 6.
• Western itineraries: Days 2 and 5.
• Eastern itineraries: Days 2 and 6.

Venue Dress Code

• Bare feet are not permitted in any venue.
• No tank tops during dinner in the Main Dining Area or Specialty Dining venues.

Age Restrictions for Alcohol Consumption

• Strictly enforced on all trips.
• North America and Dubai, UAE: Minimum age is 21.
• Europe, South America, Asia, Australia, & New Zealand: Minimum age is 18.
• Private destinations: Minimum age is 21, no matter the departure location.
• Adjustments to the minimum age may occur according to local laws, but this is uncommon.

Also Read: Is there a dress code on cruise ships?

Alcohol Policy

Prohibited Items

• No beer or hard liquor is allowed onboard for any reason.
• Alcohol confiscated during boarding will not be returned.

Inspection and Disposal

• Security may inspect items like water bottles, soda bottles, mouthwash, and luggage.
• Any alcohol found will be disposed of.

Alcohol Policy Violation

• Violations include excessive drinking, supplying alcohol to minors, irresponsible behavior, or concealing alcohol.
• Violators may be removed from the ship or denied boarding at their own expense.
• Alcohol will not be returned to underage guests.
• All guests must adhere to TSA regulations for carrying liquids.

Wine and Champagne Allowance (Boarding Day)

• On boarding day, guests can bring two (2) 750 ml bottles of wine or champagne per stateroom in carry-on luggage.
• Any additional bottles brought onboard or purchased elsewhere will be held and returned on the last day of the cruise.

Consecutive Cruises

• Guests on back-to-back cruises can bring two (2) 750 ml bottles of wine or champagne per cruise for each stateroom.
• Extra bottles will be stored and distributed (two at a time) on the first day of each subsequent cruise.
• Guests with more than two bottles at the start of the first cruise must provide proof of consecutive sailings to security on boarding day.

Smoking Policy

Smoking Areas

• Designated outdoor areas are set up for smoking cigarettes, cigars, e-cigarettes, and pipes.
• Signs and ashtrays are available in these areas.
• Smoking is prohibited near food areas, children's zones, or pools, with exceptions in Central Park and Boardwalk on Oasis-class ships.

Casino Smoking

• Specific areas in Casino Royale allow smoking.
• All casinos on ships from China and Hong Kong allow smoking.
• Smoking is not permitted in casinos on ships from Australia and the United Kingdom.

Interior Spaces

• All indoor public spaces are smoke-free, including dining areas, theaters, bars, lounges, and hallways.

Stateroom Policy

• Smoking is not permitted inside staterooms or on balconies.
• A $250 cleaning fee is applied for smoking violations, with possible additional actions under the Guest Conduct Policy.

Tobacco Disposal and Usage

• Proper disposal of tobacco products is mandatory; discarding them overboard is prohibited.
• Cigar and pipe smoking is restricted to designated outdoor areas and Cigar Bars.
• Tobacco use is limited to guests aged 18 and over.

E-cigarettes

• E-cigarette use is allowed only in designated smoking areas.

Compliance and Inquiry

• Guests are encouraged to adhere to the smoking policy for a pleasant cruise experience.
• Information about smoking areas can be obtained from Guest Services.

Policy Update

• The smoking policy was last updated in September 2013.
• It applies to all ships departing from January 1, 2014, onwards.

Wi-Fi & Internet Access

• VOOM Wireless Internet Access (Wi-Fi): Passengers need a device that can connect to Wi-Fi to use the Internet.
• Wired Internet Stations (iCafes): These are available on all ships, though their locations can differ depending on the ship.

How to Connect:

• Select "royal Wi-Fi" on your device.
• Open a web browser.
• Follow the provided login instructions.

Onboard Credit Information: For information about onboard credit due to Royal Caribbean cruise suspensions, visit cruisebooking.com.

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