Learn about the Island Princess cruise ship – its unique offerings, amenities, accommodations, staterooms, cabin information, and details of luxurious suites, decks, dining, specialty dining, public venues, entertainment, health and fitness facilities, activities for kids and teens, sports and enrichment programs for all family members, pictures and videos.
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A floating retreat, bound for exciting destinations
Island Princess is your own private retreat on the sea. Whether you crave relaxation or exhilaration, you'll find the soothing Lotus Spa®, live entertainment, gourmet cuisine, casino gaming and more. And for a special treat, try the Bayou Café and Steakhouse, which features New Orleans-inspired Cajun and Creole cuisine.
To simplify the tipping process for our passengers, a discretionary gratuity charge will be automatically added to your shipboard account on a daily basis. The daily gratuity amounts are $16.50 per guest for suites, $15.50 per guest for mini-suites and club class, and $14.50 per guest for interior, oceanview, and balcony staterooms. This gratuity will be shared amongst those staff who have helped provide and support your cruise experience, including all waitstaff, stateroom stewards, buffet stewards, and housekeeping staff across the fleet. A 18% gratuity is added to bar charges and dining room wine accounts.
From the moment you step aboard, we want you to feel welcomed and right at home. And with attentive service from a friendly staff that knows what hospitality means, you’ll find your Princess® ship truly is your home away from home.
Experience the Ultimate Night of Sleep at Sea
With your overall wellness in mind, we’ve collaborated with a board-certified sleep expert to create the ultimate in blissful comfort. Our luxurious new beds feature a scientifically engineered mattress and bed springs, a plush two-inch pillow top, European-inspired duvets and 100% luxurious Jacquard-woven linens-to assure that at the end of your voyage, you come home feeling refreshed and renewed.
The Princess Luxury Bed is available across the fleet except for Regal Princess, where most staterooms have been updated. On Regal Princess all Full Suites and Club Class staterooms have been updated and we are continuing to convert the few remaining beds.
Photos, floor plan diagrams, amenities, and furnishings represent typical arrangements and may vary by ship and stateroom.
Surrounding you with deluxe accommodations, a spacious Suite with balcony* includes all the amenities of a Club Class Mini-Suite, plus incredible premiums. Enjoy more living space, a sofa bed and separate seating areas, and wonderfully enhanced amenities that range from priority embarkation and disembarkation to a complimentary mini-bar setup in suite and so much more.
*Some suites have windows rather than balconies and are labeled as Window Suites.
Includes all the fine amenities of a spacious Club Class Mini-Suite plus:
A premium stateroom category featuring our best located Mini-Suite staterooms, as well as the great amenities found in all Mini-Suites — plus premier dining benefits and luxurious perks. Each night, enjoy Club Class Dining, an exclusive dining area featuring expedited seating with no wait, additional menu options, dedicated wait staff and tableside preparations. Other amenities include priority embarkation and disembarkation, a complimentary one-time wine set-up and so much more!
Includes ½ bottle of red wine and ½ bottle of white wine on embarkation day.
Upgraded Amenities & Services:
Choose a luxurious Mini-Suite with balcony* which is substantially larger than a Balcony stateroom and receive a complimentary welcome glass of bubbly. Mini-Suites include a separate sitting area with sofa bed and two flat-panel televisions. For families or groups needing a little extra space, Mini-Suites offer an appealing and affordable option.
*Some suites have windows rather than balconies and are labeled as Mini-Suite No Balcony.
?3rd/4th berths available in select cabins.
†Charges apply for balcony dinner, pizza delivery and beverages. Subject to change.
This impressive stateroom offers the added indulgence of a balcony and gives you more space than a standard stateroom. Enjoy your own private outdoor space with a table, two chairs, and a relaxing view of the inspiring scenery surrounding you, whether a beautiful sunset over the ocean or a new city to explore. It’s also perfect to enjoy cocktails before dinner or a leisurely breakfast.
Enjoy the added benefit of a view of the ocean from either a picture window or porthole that brings in natural light. This stateroom includes all the amenities of an interior room.
These staterooms are the perfect place to recharge your batteries. Our most affordable option, featuring two twin beds or a queen-size bed. Other amenities include a refrigerator, hair dryer, TV, closet and bathroom with shower.
Indulge your appetite whenever you wish on board Princess®. Every hour, our chefs are busy baking, grilling and sautéing great-tasting fare from scratch. Princess offers unparalleled inclusive dining options throughout the ship with a wide range of culinary delights to suit any palate, from endless buffet choice to gourmet pizza, frosty treats, decadent desserts and much more.
Dining on board a Princess® cruise ship is a joyful celebration and our speciality restaurants always deliver an extraordinary experience. They are among the best at sea – or anywhere. We serve dishes made with the freshest ingredients, and our menus reflect regional flavours from around the world. You'll find our speciality restaurants are the perfect place to celebrate any occasion.
Our Italian speciality restaurant has been voted one of the “Best Cruise Ship Speciality Restaurants” at sea by USA TODAY. Savour Sabatini’s authentic offerings featuring signature pastas, Italian wines and an irresistible selection of delectable desserts, all celebrating our Italian culinary heritage.
Additional charges apply. Menu items may vary by ship and are subject to change.
A mixture of French, Spanish and African influences, New Orleans cuisine is one of the oldest culture-driven cooking styles in the U.S. Here, guests enjoy live jazz along with traditional Cajun and Creole dishes such as jambalaya and gumbo, along with steakhouse favorites.
Additional charge applies.
Choose a luxurious breakfast or experience the “ultimate” romantic dinner at sea: a sumptuous multi-course meal, including succulent lobster tail and juicy steak, your beverage of choice, hors d’oeuvres, all served right on the privacy of your own balcony by our dedicated waitstaff. Treat yourself to this unparalleled indulgence and savour food, views and memories that will never be forgotten.
Additional charges apply.
Our World Fresh Marketplace menu is offered in Horizon Court. Enjoy an endless selection that changes throughout the day to satisfy the most discriminating palate. Indulge in a delightful array of worldwide cuisine, freshly baked breads and regional comfort foods, in a casual setting at breakfast, lunch or dinner. Enjoy fresh fruits, signature pastas and desserts galore along with your favourite beverages and customisable features like create-your-own salads and sandwiches.
Beverage charges apply. Venues and menu items vary by ship and are subject to change.
For cappuccino, espresso and other coffee specialities, as well as fresh pastries throughout the day, head to La Patisserie for quick treats in a comfortable, casual sidewalk café-style setting. Savour a buttery croissant or your favourite cookie while sipping on a speciality coffee.
With this new offering, you can customise every aspect of mealtime. Make reservations for the main dining room or speciality restaurants at your preferred time each day. Fit in a formal dinner before a show, or order food and drinks to your poolside perch with OceanNow®. The choice really is up to you.
Follow your nose to the Deck Barbecue where the burgers are flipping and the hot dogs roasting, served with a variety of fixin’s and crisp fries. Veggie burgers, bratwurst and grilled chicken breast are also served and all are sure to hit the spot when you are relaxing out on deck.
The Princess Pizzeria is conveniently located poolside for a casual bite while relaxing on deck or while watching Movies Under the Stars®. Serving the "Best Pizza at Sea" by USA TODAY, you’ll delight in the classic favourites like pepperoni and margherita, as well daily speciality pizzas.
Indulge Your Chocolate Fantasies
There are few foods that inspire as much passion as chocolate. Our pastry chefs channeled their love of chocolate into handcrafted treats designed exclusively for our Chocolate Journeys? programme. These sweet creations combine premium quality chocolate with unique flavours and artful designs and can be found throughout the ship.
Taking dining to a new level, the Chef’s Table Experience includes pre-dinner cocktails and hors d’oeuvres in the galley for you and a limited number of fellow guests. After your executive chef describes the specially designed menu for the night, participants are escorted to an intimate table for the main course, including pairing suggestions. Each couple receives a personalised autographed copy of Princess’ best-selling cookbook, a handwritten copy of the special menu and a complimentary photo.
Limited capacity, reservations required. Additional charge applies.
We offer 24-hour complimentary room service when you want to enjoy a quiet moment in your cabin eating a delicious club sandwich or maybe that slice of chocolate fudge cake you can’t forget. Treat yourself to breakfast in bed, or stay in for an intimate dinner, and perhaps even cocktails, in the comfort of your stateroom. 24-hour room service is just a phone call away.
Charges apply on select menu items.
To say the nightlife onboard is entertaining is an understatement. Illuminating the stage in captivating productions, Princess Cruises performers are some of the most talented musicians, singers and dancers at sea. Their Princess Signature Shows, lounge performers, movies and casinos are just some of the entertainment guests enjoy as they escape completely.
With dazzling stage sets, artists from around the globe, modern hits and timeless classics, the Princess Theatre, our largest theatre yet, showcases lavish, original productions with dynamic cast members in sumptuous surroundings. In this ultramodern theatre, relax in a plush seat with unobstructed sight lines as the velvet curtain goes up, a state-of-the-art lighting system illuminates the stage, and it’s on with the show!
Throughout the day and night, our exclusive open-air poolside amphitheatre is the go-to destination for feature films, thrilling concerts and exciting sporting events such as live football games. Cozy up under a fleece blanket in the comfortable lounger and feast on complimentary fresh-popped popcorn in the evening or delicious cookies and milk during the day, and enjoy that exciting car chase or mystery thriller on the giant screen.
From gaming lessons to the latest slot machines to prize tournaments, our Casinos offer fun and excitement. If you enjoy blackjack, or “21,” and Texas Hold 'Em, our tables play by Vegas rules and if you relish the challenge of roulette, we offer the American version.
Want to just sit back with a cocktail and people watch? There’s plenty of seating and the bar menu features themed drinks from exotic destinations, speciality liqueurs and spirits offered nowhere else on board.
Step into the Wheelhouse Bar on-board for a taste of British tradition. You'll find a menu of favourites advertised on chalkboards and displayed on counters for an authentic pub feel including fish & chips or a hearty Ploughman's Lunch
Live piano entertainment and drinks in a club-like ambience.
The Churchill Lounge, on the Promenade Deck, is the ship's intimate smoking lounge where guests can also request a cognac from Crooners Bar next door to enjoy with their cigar.
Step into Crooners bar and be transported to the classic Sinatra era, made complete with a top notch pianist singing tunes and tickling the ivories. The “Rat Pack” atmosphere and famous menu of signature martinis, and old-school mixed drinks will have you crooning.
It’s no surprise The Shops are awarded “Best Onboard Shopping” from Porthole magazine year after year. On board, you’ll find a fabulous range of fine merchandise from brands like Swarovski, Chanel, Estée Lauder, Clinique, Lancôme, Calvin Klein, Citizen and Tissot, plus local crafts, keepsakes and souvenirs. And everyday tax- and duty-free savings can add up to as much as 30% off suggested U.S. retail prices.
The inviting piazza-style grand Atrium shines as the stunning centrepiece of each ship, the epicentre of luxury, excitement and fun. Stop by anytime, day or night, to find musicians, jugglers, acrobats, food carvers and a variety of other performers. Soaring multi-stories with a circular marble floor, stained-glass dome and magnificent floating staircase, the Italian-inspired Atrium is an ideal setting for relaxation, people-watching or simply having a cocktail or coffee with a friend.
Great art, like the destinations we visit, can be awe-inspiring. Peruse our extensive art gallery, or attend an art history lecture highlighting some of the world’s greatest masters. And don’t miss our exciting Champagne Art Auctions, which give you the chance to view and bid on a wide range of fine art, including pieces by famous artists like Thomas Kinkade, Peter Max, and Michael Godard. There is no charge to attend these lively events.
Good Spirits takes viewers around the globe in search of extraordinary everyday people, sharing stories of spirits and collecting farm-fresh, local ingredients to inspire one-of-a-kind cocktail creations. Immerse yourself in the region as skilled bartenders lead you through an immersive cocktail experience.
The many activities onboard Coral Princess are designed to stimulate, educate, entertain, inspire and sweat - not necessarily in that order. But guests can be sure the crew onboard the ship, will do their best to cover all the bases. From art auctions to the Lotus Spa, this ship is loaded with fun things to do.
Take a dip in our sparkling freshwater pools and leave your everyday world behind. Unwind on a padded lounger and soak up the sun, catch up on reading, listen to music or dream of your next adventure on board or ashore. And what better way to relax and revitalise after a day exploring the world than a long soak in one of our whirling hot tubs. And don’t forget, there is always a server nearby to bring you a refreshing cocktail or favourite beverage.
Feel the court under your feet and the thrill of victory as you sink the ball in for two points. No matter your athletic ability, there’s nothing like shooting a few hoops out in the middle of the ocean as you watch the sun set and the stars come out. Our Sports Court is not only set up for basketball but also for volleyball. Pick up a game, compete against fellow guests for bragging rights, or start your own dream team.
Take a break and indulge in a private getaway at The Sanctuary, our exclusive adults-only retreat offering a relaxing alternative to the myriad outdoor activities and entertainment available elsewhere on the ship. With signature beverages, light meals, and al fresco massages, Serenity Stewards attend to your every need, whether it’s to be on hand to provide chilled face towels or Evian water atomisers.
A Host of Ways to Get an Energising Workout
The Lotus Spa Fitness Centre offers fitness programmes designed to help you maximise your wellness with Tour de Cycle, personal training and classes such as Pilates, Yoga, Body Sculpt Boot Camp, Results Based Training and TRX suspension training. The Lotus Spa Fitness Centre also features state-of-the-art equipment so you can tone on your own.
Go Ahead, Be Pampered – You Deserve It
Named "Best Spa on a Cruise Ship" by Spafinder Wellness 365™, the Lotus Spa® offers a variety of relaxing treatments, such as facials, aroma stone therapy massages, detoxifying ocean wraps and an aromatherapy thermal suite. Or get ready for a night on the town at the salon which features women’s styling colour, men’s haircuts and shaves, manicure and pedicure choices and teeth whitening.
Leave it to Princess to create experiences the whole family can enjoy. The destinations we visit come to life with our Festivals of the World celebrations and Discovery at Sea™ programmes like Shark Week. If you’re looking for some friendly competition there’s Wii™ family tournaments, indoor and outdoor sports, and The Voice of the Ocean, our high-seas version of the TV singing sensation where guests choose the winner.
Explore the Treehouse
Even the littlest guests will delight in this whimsical, forest-themed world that inspires playtime and invites exploration. Kids, ages 3 to 7, can dance, enjoy pyjama movie nights, create art projects like Animal Planet™ puppets and masks or compete in a Lego® boat-building contest.
Step into the Lodge
Inspired by the great outdoors, this cozy centre keeps kids busy with games, dancing and kid-sized Olympic competitions. Their minds stay busy, too, with California Science Centre programmes like rocket building, or they can explore outer space with Stargazing and learning how to build a model roller coaster. Exciting events like talent shows, theme nights, and treasure hunts encourage new friendships and family togetherness.
Hang Out in the Beach House
This contemporary lounge is "the place" for teens — perfect for hanging out and socialising with late-night movie viewing, hip hop dance classes, video game tournaments and sports competitions like dodgeball and basketball. But that’s just the beginning. They’ll dazzle on the red carpet with our Rock the Boat teens-only party, complete with awards and "mocktails."
When is a cruise an opportunity to enrich? When it's a Princess cruise. This ship offers area lectures, art exhibits and classes taught by local experts.
The Princess Cruises Book Club offers an opportunity to interact with fellow guests who share your passion for reading. Or you can visit our onboard library where you’ll find a wide selection, from classics to today’s best sellers.
Expertly curated, award-winning and varied, these excursions offer something for everyone, whether an adventure seeker, foodie or history lover.
Many of our existing tours are limited to 25 guests or less. A budget-friendly option, our Small Group excursions enable you to connect with other travellers and your destination in an immersive and authentic way. Refer to "Group Size" when booking your excursions.
Learn how to prepare the gourmet specialities served on board. Or indulge in a special wine tasting with selections from regional vineyards, as well as varietals from around the globe.
Get more out of your travels with engaging multi-media presentations by local destination experts, plus naturalists and specialists in their fields, who will enlighten you about the places you’ll visit.
Live performances, music and dance lessons, local foods and more will give you a deeper connection to the places you visit. Depending on your itinerary, cruise activity options may include:
Princess has joined forces with Discovery™ to bring enriching new experiences on board and ashore with Discovery at SEA.
The legal drinking age of 21 years is always observed onboard all ships and proof of age may be required. All on-board staff are trained to take their responsibility to not serve alcohol to under-age passengers seriously. The age restrictions are clearly posted in the bars.
Entry into the disco is limited to passengers 18 years and older. Be sure to check with the child and teen centres, however, for special disco events designed just for kids. Children under the age of 18 are welcome in the gymnasium, spa and jacuzzi; and also in the evening entertainment show lounges when accompanied by a parent or guardian.
In line with domestic age limits, as well as Princess' company policy, the casino is reserved for passengers 21 years and older. Additionally, only those passengers 21 years and older will be allowed to purchase or consume alcohol. For those whose age is questionable, picture identification may be requested.
You should dress for a cruise with Princess the same way you would for any stylish land-based resort.
Casual sportswear, including shorts, lightweight pants, sundresses, will keep you feeling fresh and looking your best while at sea and ashore in hotter climates.
We recommend you bring a sweater, a jacket or an all-weather coat for cool evenings, and for shore excursions, depending on your destination. Due to unpredictable weather, don't forget a hat or visor and a collapsible umbrella. Please be sure to bring proper clothing for visits to religious sites. You'll also want low-heeled, rubbersoled shoes for strolling on deck, as well as comfortable walking shoes or sandals to wear.
Princess makes it easy to know what to pack and what to wear when you’re dining on board our spectacular ships. There are two designations for dress codes: Smart Casual and Formal.
Guest attire should be in keeping with what they would wear to a nice restaurant at home.
Pool or beach attire, shorts, ball caps and casual jeans (with fraying and/or holes) are not welcomed in the dining rooms. Shoes must be worn.
When formal nights are held, please observe the dress code in the dining venues for the enjoyment of all our guests.
Keeping the comfort of our guests a priority, and in consideration of consumer studies which show smokers are a small minority of guests, Princess has implemented the following smoking policy:
Designated Smoking Areas
Clearly marked “Designated Smoking Areas” are available on board and include a sufficient number of ashtrays that are emptied regularly. Generally, these areas include cigar lounges, a section of the nightclub, as well as a portion of the open decks. The Casino and Casino Bar are non-smoking areas on board, with the exception of designated slot machines where guests are permitted to smoke only while playing at those machines. All table games are non-smoking. The Casino will also have one or more non-smoking nights (6 pm to closing), depending on length of voyage. Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. As a safety precaution, guests are reminded to properly dispose of cigarettes, cigars and pipe tobacco, which are never to be thrown overboard as this may be sucked back into the ship and cause fires.
Stateroom Smoking Policy
Princess Cruises prohibits smoking or vaping of all types, including e-cigarettes, in guest staterooms and balconies. This reflects the preferences of a vast majority of our guests who value having their primary living space (both stateroom and balcony) smoke-free. As balconies are a hallmark of Princess Cruises, we believe it is important to keep this peaceful space clear of smoke. Violations to this policy will result in a $250 fine for each occurrence, which will be charged to the guest’s stateroom account. Keeping with the global trend toward more restrictive smoking policies and honouring the wishes of our guests, we feel this enhances our onboard experience.
All ships have been upgraded with MedallionNet® Wi-Fi, allowing guests to stay connected to the web like never before. You can text, post photos, video chat and stream your favourite shows, movies, music and sports with ease. All ships in the Princess® fleet are MedallionNet enabled. To learn more, visit the MedallionNet page.
Guests can choose to bundle unlimited Wi-Fi (along with other perks) with their cruise with Princess Plus fares. MedallionNet Wi-Fi is also available for purchase in the MedallionClass® app starting at $9.99 USD pre-cruise for a single-device. Platinum and Elite Captain’s Circle members receive a 50% discount on their MedallionNet purchase.
Princess reserves the right to filter content accessed via the ship's internet services. Please note high bandwidth consuming applications such as voice over IP telephony, peer-to-peer file sharing and streaming media may be restricted on board select Princess vessels.
Take advantage of our onboard laundry, press-only and professional cleaning service for a nominal fee. All laundry is returned within 48 hours, or on the same day with our express service.
Full suite guests and Elite Captain’s Circle members also enjoy complimentary laundry and professional cleaning service, except for Presto (same day) service, which carries a charge.
For your convenience, Princess vessels have self-service launderettes where washers, dryers and laundry products are available for a negligible charge. Please note that irons/ironing boards are available in the self-service laundry rooms. Ironing and using personal clothes steamers are not permitted in any stateroom. Although rare, on certain itineraries environmental regulations relating to the consumption of water may impact the operating hours of the launderettes. These restrictions, when applicable will be posted in the Princess Patter.
Our medical centres are primarily intended to provide acute care for illness and accidents that may occur while on holiday and are not intended to provide long term care for patients with chronic illnesses or as a substitute for regular health care.
Our intention is to:
All of our onboard medical facilities meet or exceed the standards established by the American College of Emergency Physicians. Our onboard medical facilities are staffed by full-time registered doctors and nurses. In addition to twice-daily office hours, they are available 24 hours a day in the event of an emergency.
Charges for medical services will be added to your shipboard account, and you will be provided with an itemized account to submit to your insurance company. Important: Princess ships are registered in Bermuda. Verify with your insurer if your coverage applies outside the United States, or purchase appropriate travel insurance.
We offer our complimentary Camp Discovery kid’s programmes between the hours of:
We also offer nighttime group sitting in our youth centres from 10 p.m. to 1 a.m. for children ages 3 to 12. The price is $5 an hour per child.
Do you have childcare while the ship is in port? We do, and it’s complimentary! Just drop the kids off, and we’ll take care of them and feed them lunch. Pick up is a 5pm each day. Early/late excursion? No problem; we’ll open early or stay late to accommodate you.
Go to your Cruise Personaliser, and under “check in,” select the “accessibility & dietary requirements” tab. Dietary restrictions and food allergies can be added here or sent to email@example.com. Additional needs can be addressed by using the “accessibility request tab” and clicking on “mobility questionnaire.” You may also email the Access Office at firstname.lastname@example.org.
When registering for our Camp Discovery youth and teen programmes, let our youth staff know of any medical, special needs and/or allergies, and we will make every effort to accommodate them. Please be advised that youth staff may not offer one-on-one supervision or administer medication.
Please be advised that filling out the Mobility Questionnaire is to ensure that our Access Office can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin. Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department.
What if there’s an emergency at sea?
Rest easy: Your crew is fully trained to respond to emergencies, following strict protocols. If the issue is medical, there’s a fully operational clinic on board, equipped to treat more than just seasickness. Youth staff members are certified in CPR and basic first aid and have experience accommodating everything from allergies to special needs.
Do onboard pools have age or height restrictions?
Parents must supervise their children at all times when using the pools, as there are no lifeguards on duty. Because of U.S. public health restrictions, children in diapers, even swim diapers, may not use the pools.
Do you have safety floatation devices for the children who are unable to swim?
No, but parents are welcome to bring their own inflatable safety floating devices appropriate for their child’s age and weight.
How can I communicate with my kids on board?
On Princess MedallionClass™ ships, we offer tracking that lets you know where your child is at any time, thanks to the complimentary, wearable device known as the OceanMedallion™. On other vessels, we can provide pagers upon request for parents with young children. For older kids, Princess@Sea messaging works great.
Are there age restrictions in general on the ship?
Yes, children must be accompanied by an adult when:
Guests must be at least 18 to:
Take note, we’re mindful of the drinking age for the places we sail, which is:
Pregnant women are not allowed to sail if they are entering the 24th week of their pregnancy by the last day of the cruise. You are required to disembark the vessel by the start of the 24th week of pregnancy.
All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high risk. The letter must also include the estimated date of delivery (EDD) calculated from both Last Menstrual Period (LMP) and ultrasound (if performed).
Please send your physician letter to the Fleet Medical Department confidential email email@example.com.
Restrictions may apply to guests that require supplemental Oxygen during the COVID-19 Pandemic – please review the COVID-19 section.
Princess makes every effort to accommodate our guests with disabilities, but you can ensure a successful trip by working with us in advance.
Please notify Princess Cruises at the time of booking, in writing, of any physical or mental illness or disability. Also, if you require any medical treatment or you have a condition that may constitute a risk or danger to you or anyone else on board ship please let our Medical Department know. If you have a condition that requires special accommodation or you need to bring a wheelchair, power wheelchair or mobility scooter (referred to collectively in this section as wheelchairs) please notify our Reservations department on 0344 3388 663 as soon as possible or at time of booking. We advise guests using a wheelchair to travel with someone who is able to assist them both ashore and at sea. Some ports of call require tenders to go ashore any may preclude guests using a wheelchair from leaving the vessel; this decision must be made by the ship’s Captain and is binding. Guests must bring wheelchairs for their own use.
If you have questions about the programme, please call the Reservations department on 0344 3388 663.
All Princess ships have wheelchair-accessible staterooms, but we highly recommend collapsible wheelchairs, as the widths of the stateroom doors vary. You may bring your own, or you can pre-reserve a wheelchair and have it and other medical equipment delivered to the ship by contacting Special Needs at Sea at 800-513-4515 (outside the U.S. 954-585-0575) or by visiting specialneedsatsea website. Alternatively, you can contact Scottaround at 888-441-7575 (or outside the U.S. or Canada at 204-982-0657), email at firstname.lastname@example.org or visit the scootaround website. Some areas on some ships are not wheelchair accessible.
Guests utilizing mobility devices with batteries are advised that the batteries must be a dry cell type, and must be stored and recharged in the stateroom. Mobility devices of any kind, like any other items, may not be left outside the stateroom. Because of staffing limitations, we recommend you be accompanied by someone who is physically able to assist you both onboard and on shore.
Travelers with disabilities should check in with the onboard Tour Office to ensure all shore excursions can accommodate them. Not all port facilities are accessible for those using mobility devices. Ports may be accessed by a variety of methods including a ramped gangway, series of steps or by tender. In some cases, you may be able to access the tender, but the shoreside facility will not be accessible. Many ports of call use a mechanism known as a “stair climber” to assist guests up and down the gangway. Guests must transfer to a Princess wheelchair, which is connected to the stair climber and operated by the ship’s personnel. If you cannot transfer or your personal mobility device cannot be easily disembarked, you may be precluded from going ashore. With your safety and comfort in mind, the decision to permit or prohibit guests from going ashore will be made on each occasion by the ship’s Captain, and the decision will be final. Ports that normally use tenders to access the shore are noted on the itinerary.
The maximum weight of the wheelchair including guest cannot exceed 600 lbs. on transportation lifts. If you have purchased a Princess Transfer at the start or end of the cruise, be aware that lift-equipped transportation may not be available in your port of embarkation or disembarkation.
Please contact us or ask your travel consultant to notify us before your voyage of your wheelchair usage, mobility or special needs and/or requests to sail with a service animal such as seeing-eye dogs and hearing-assistance dogs. Emotional support animals are not recognised by the Department of Justice and therefore are not permitted on Princess ships or in our lodges.
Princess ships are equipped with “All-in-One Kits” with TTY that can be used in most guest cabins and at Princess wilderness lodges. Most televisions onboard provide closed captioning and most onboard theatres have assisted listening devices. Electric outlets in most staterooms are limited to one and it is helpful to travel with an extension cord for electrical equipment. Princess also offers JAWS Professional software with a KOSS-TD/80 headset on one terminal in each Internet Café on every ship.
Accessibility on the land portion of an Alaska cruisetour
Lift-equipped motorcoaches, accessible hotel rooms and seating on trains are limited and need to be secured in advance. Should you need a wheelchair, it is imperative that you bring your own or make arrangements for one to be provided.
You can pre-reserve a wheelchair and have it and other medical equipment delivered on land by contacting Special Needs at Sea at 800-513-4515 (outside the U.S. 954-585-0575) or by visiting the specialneedsatsea website. Alternatively, you can contact CareVacations at 877-478-7827 or the cruiseshipassist website.
For any special accessibility requests, please put your request in writing and speak to Princess Reservations on 0344 3388 663 at least 30 days prior to your travel.
Follow these important luggage reminders:
Princess is happy to meet your request for low-sodium, low-fat, low-sugar and vegetarian diets. Visit Cruise Personaliser® to indicate your dietary preferences.
In addition, kosher meals and baby food are available upon advance written request. Any other special diet requests must be authorised in advance by the Princess corporate office.
You or your travel consultant must advise Princess in writing of any special diet, allergies or medical needs. Requests must be received no later than 35 days prior to departure for cruises to Alaska, Canada/New England, Caribbean, Hawaii, Mexico, Panama Canal and Coastal Getaways. For all other cruises, requests must be received no later than 65 days prior to departure. Once onboard, please check with the Director of Restaurant Operations to confirm your request.
Any special dining requests (name brands, daily food order requests, sample menus, etc.) not related to medical or allergy requirements should be directed to the onboard dining staff and is not handled by our Dietary Office.
Guests may call for personal complimentary Room Service or order through OceanNow® at any time of the day or night. For a full stateroom menu, guests may review the stateroom portfolio located on the stateroom TV. To order, guests can press the "Room Service" button on their stateroom phone, or order through OceanNow®.
Below are some examples of what's offered on the complimentary Room Service Menu. Please note that Coffee, Iced Tea and Milk are available 24 hours a day. A kid’s menu is also available through Room Service.
Sandwiches (served with your choice of french fries, potato chips or coleslaw).
Soups and Salads
Burgers and Hot Dogs
From the Pastry Shop