All travelers are advised to obtain travel and medical insurance policies to ensure a smooth journey.
Ensure that the insurance policy covers cancellation, trip interruptions, repatriation expenses, medical aid, and associated costs.
The policy should also provide coverage for hospital stays.
Lack of insurance might result in passengers incurring extra expenses not covered by the Cruise Company.
For more information, please email us at support@cruisebooking.com or call +1 (866) 622-3344.
Cruise Embarkation
Begin boarding at the time specified on your cruise ticket.
Complete check-in by 2 hours before the ship is set to leave from any embarkation port.
Verify all personal information on the embarkation form in your e-ticket before reaching the port.
Please confirm the correctness of your personal details on the embarkation form included with your e-ticket before arriving at the port.
Make sure all personal information entered on the embarkation form is accurate.
You must present the embarkation form to be allowed onto the ship.
Hotel Service Charge
The staff delivers exceptional service across the entire ship during your cruise.
A dedicated team works behind the scenes to ensure a flawless onboard experience.
Starting April 1, 2021, a mandatory Hotel Service Charge is included in the total price for all new reservations for departures from Winter 2021-22 onwards.
The charge does not apply to children under two years old at the time of cruise departure and is calculated on a per person per day basis.
The updated rates for the automatic Hotel Service Charge are listed below:
As of October 2, 2023, bookings for Caribbean and North American cruises confirmed prior to this date will not be subject to any changes.
Reservations for cruises heading to China, the Republic of Korea, and Japan, with departure dates from March 12, 2024, onward, if confirmed before this announcement, will remain unchanged starting October 19, 2023.
Luggage
Bagexpress: luggage Delivery Service home-cabin-home
Convenient Port Entry and Exit: Experience the ease of entering and exiting the port without the burden of your luggage.
Seamless Relaxation Extension: Continue your relaxation journey back home free from the inconvenience of luggage management.
Luggage Service Reservation: Utilize MSC's exclusive partnership with Bagexpress to schedule your luggage delivery service.
Direct Home-to-Cabin Luggage Delivery: Relish the comfort of your luggage being transported directly from your home to your cabin and back.
Check-in Luggage Allowance:
Everyone is permitted a maximum of two suitcases.
The size of each suitcase must be at most 90x75x43 cm.
Each suitcase's weight is restricted to a maximum of 23 kg.
Hand Luggage Allowance:
Everyone is allowed a maximum of two hand luggage items.
The size of each item must be at most 56x45x25 cm.
Each piece of hand luggage can weigh no more than 23 kg.
Additional Travel Information:
Passengers traveling to the departure port by air should check baggage restrictions with their airline, as these may vary from MSC Cruises' guidelines.
Embarkation Day Instructions:
Luggage delivery to cabins will occur from the late afternoon into the early evening.
For embarkation day, it is advised to pack essentials like evening attire, medications, and travel documents in your carry-on bag.
Cabin Luggage Maximums:
Maximum weight allowed per cabin: 100 kg.
Maximum number of items allowed per cabin: 8, shared among all passengers.
Excess Luggage:
Check-in will only accept luggage that is within the allowed limit.
For excess luggage, guests are advised to reach out to MSC Cruises or their travel agents when booking to explore separate shipping options, which could result in extra fees.
Travel Essentials:
Travel documents, including passport.
Personal identification papers.
Valuables:
Money
Jewelry and other valuable items
Electronic Devices:
This contains laptops, tablets, smartphones, and other such gadgets.
Health and Comfort Items:
Medicines
Nappies (if needed)
Any other necessary items for immediate use
Luggage Delivery on Embarkation Day:
Your luggage will be dispatched directly to your cabin.
Expected delivery time: Late afternoon to early evening.
Recommendations for Carry-On Bag:
Ensure you have essential items for both day and evening.
On Board Payment
Cruise Card Overview:
Purpose: Eliminates the necessity of carrying cash or credit cards while onboard.
Collection: Provided in your cabin upon embarkation.
Activation Process:
Activation Requirement: Register a credit/debit/prepaid card at a Cruise Card Activation Point.
When to Activate: Available from embarkation until 11:00 pm the following day.
Locations: Activation Points are conveniently distributed around the ship.
Process Features: Easy, quick, and secure card registration, with PIN entry included.
Alternative to Card Registration:
Cash Deposit Option: Offered at the Reception – Guest Service Desk.
Travel Documents & Visas
The Guest is fully responsible for identifying and acquiring all essential travel documents required for the entire cruise vacation.
Guests must have these documents readily accessible as and when necessary.
Prior to boarding the ship and entering each country visited during the cruise, guests are advised to verify their documentation with cruisebooking.com or relevant government entities such as embassies or consulates.
Only Guests possessing appropriate travel documentation will be permitted to board the ship.
Travel restrictions may vary depending on the Guest's citizenship in each destination country.
Refunds will only be issued to individuals who present the correct documentation.
What to Wear on a MSC Cruises
Daytime Attire:
Daytime attire recommendation: Casual wear is suggested.
Shorts and T-shirts are permitted.
Evening Wear:
Recommended attire includes collared shirts, ideal pants or shorts, skirts, and dresses.
For cooler nights and air-conditioned areas on the ship, it is advisable to bring a coat and a light jacket or sweater.
Gala Night:
Gala Night attire: Dress to impress!
Options range from Tuxedo and Suit with a tie to an Evening gown and Cocktail dress or even your best jeans paired with a polo shirt.
Select attire that mirrors your elegance.
Mandatory accessory: Your smile.
Theme parties:
Daytime and evening Theme Parties are held aboard.
Sunshine Party: Wear vibrant, cheerful attire.
White Party: Dress in predominantly white attire.
Dress Restrictions:
Enforced by onboard staff, specific restrictions apply, including those set by restaurant hostesses and management.
Swimwear is prohibited in all formal dining venues, regardless of having a meal.
Evening Wear or Gala Night in the Main Dining Rooms, Specialty Restaurants, or MSC Yacht Club does not permit shorts, flip-flops, or tank tops.
T-shirts are not allowed on Gala Night.
Guests must adhere to the dress code regulations displayed outside the buffet area.
Sport lovers:
Gym shoes and tracksuit: Essential for sports enthusiasts.
Utilize state-of-the-art gym facilities: Requires gym shoes and a tracksuit.
Participation in yoga and dance classes (if offered): Vital with gym shoes and a tracksuit.
Meets the needs of active individuals: Gym shoes and tracksuits are indispensable.
Northern Europe Cruises:
Ensure you have appropriate polar clothing for cruises to Svalbard islands and Polar regions.
Shore Excursions:
Shore excursions might involve stops at religious sites.
Wear suitable clothing for these excursions.
Attire should ensure coverage of knees and shoulders.
Parking & Transfers cost on MSC Cruises
Park & Cruise:
You can reserve your cruise online through your personal area on the cruise booking website, or you can contact us for reservations via phone at +1 (866) 622-334 or email at info@cruisebooking.com.
Upon arrival for departure, conveniently park your vehicle, embark on the cruise, and immerse yourself in an enjoyable experience.
Fly & Cruise:
Fly & Cruise guarantees a seamless beginning to your cruise experience.
Comprehensive support is available for any delays or issues encountered during the outbound journey.
ParkinGO:
MSC customers receive a 5% discount on ParkinGO web rates.
This discount extends to ParkinGO accessory services as well.
The offer applies to 35 parking facilities situated near major European airports.
The discount is used for the dynamic price list.
SEA Parking Milano:
Official airport parking in Milan: ViaMilano Parking.
Convenient and easily accessible.
Located inside the airport.
Optimal pricing and guaranteed slot by booking 21 days in advance.
Special discounts are offered to MSC customers at Milan Malpensa and Milan Linate.
Contact center available for additional inquiries.
Laundry
Universally adored, freshly laundered clothes.
Convenient same-day laundry service.
Enhance post-holiday relaxation: return home to clean, easily storable clothing.
Laundry packages are accessible at any time during the cruise, even on the final day.
Selection of different Laundry Service Packages.
The flat fee enables unlimited service usage for all cabin occupants.
Service accommodates up to 20 items per cabin per cruise.
Read About other MSC Cruise Ship's Useful Things to Know
* Availability & prices can change frequently, please continue with the booking to check latest availability & prices.
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