Norwegian Viva Useful Tips and Information

The following are some useful Information you need to know about the Norwegian Viva:

• Disabled Facilities
• Special Dietary Requirements
• Alcohol and Beverage Policy
• Smoking Policy
• Dress Code
• Accessibility
• Service Charges
• Medical Facilities
• Wi-Fi & Internet Access
• Services
• Age Restrictions

Disabled Facilities on Norwegian Viva

General Accessibility Information:

• Information on vacation suitability for those with limited mobility is provided before booking.
• Guests with disabilities should be informed about their specific needs before booking.
• Guests with significant mobility issues should travel with a companion.
• Norwegian Cruise Line (NCL) provides limited assistance, only as legally required.

Wheelchair Accessible Staterooms:

• There are a few wheelchair-accessible staterooms available.
• Guests should use collapsible wheelchairs or arrange scooter rentals through Scooteround.
• Wheelchairs and scooters must be kept in the guest's stateroom.
• Not all ship activities or excursions are accessible, especially at tender ports where ships do not dock at the pier.
• NCL specifies which types of wheelchairs are allowed on board.

Accessibility for Hearing-/Vision-Impaired Guests:

• Some staterooms have vibrating alarm clocks and systems with flashing lights.
• Registered guide dogs are permitted with certain restrictions.

Oxygen Requirements:

• Guests who need oxygen must bring their own.
• Special Needs at Sea is approved to deliver oxygen to NCL ships.

Medical Conditions and Special Treatments:

• Guests must report any special medical needs when booking.
• Forms to declare medical conditions and waive liability may be needed.
• NCL may refuse to board guests whose medical conditions could affect safety or require care beyond what NCL can provide.

Special Dietary Requirements on Norwegian Viva

• All staterooms, except Studios, have refrigerators for insulin storage.
• You can request low-calorie, sugar-free, fat-free, gluten-free, lactose-free, sodium-free, Kosher, and dairy-free meals two months before the cruise.
• Inform Norwegian Cruise Line or Cruisebooking.com about any food allergies or certain dietary needs when booking.
• Order special diet products at least 30 days before the cruise to ensure availability.
• Kosher meal requests made less than 30 days before the cruise may not be fulfilled.
• For safety reasons, personal food that needs preparation or storage by the ship's staff cannot be brought on board.

Alcohol and Beverage Policy on Norwegian Viva

• Guests must be at least 21 years old to buy or drink alcohol on cruises visiting the USA, Canada, or China.
• Only guests 21 or older can get alcohol in the NCL Premium All-inclusive packages.
• On other cruise routes, guests must be at least 18 to drink alcohol unless they are from the USA, Canada, or China.
• On cruises stopping in the USA, Canada, or China (except Alaska and Hawaii), guests aged 18 to 20 can drink wine and beer with parental consent.
• Parents must fill out the Young Adult Alcoholic Beverage Waiver form at the Guest Services Desk to give their consent.

Smoking Policy on Norwegian Viva

Indoor Public Areas:

• Smoking is allowed only in specific cigar lounges and the casino.

Cigar Lounge:

• Only for cigar smoking.
• No cigarettes, pipes, e-cigarettes, or vapor devices.

Casino:

• Special smoking rooms on Norwegian Viva, Norwegian Bliss, Norwegian Joy, and Norwegian Encore.
• On other ships, smoking is allowed for active gamers (cigarettes, e-cigarettes, and vapor devices) during gaming hours.

Staterooms:

• Smoking inside rooms and on balconies is banned.
• $250 charge for smoking inside.
• Additional charges for damage from cigarette burns.

Outdoor Areas:

• Smoking is not allowed near food areas, jogging tracks, sports venues, children’s pool areas, Vibe Beach Club, Posh Beach Club, or The Waterfront.

The Haven:

• Smoking is banned in The Haven courtyard.
• Smoking is allowed on certain ships in the Sun Deck area.

Norwegian Viva Dress Code

Resort Attire Options:

• Resort casual or formal attire is acceptable.

Dress-Up or Not Night:

• Choose your attire based on your style.

Cruise Casual:

• Suitable for daytime, buffets, and most specialty restaurants.
• Women: Summer dresses, skirts, pants, shorts, jeans, tops.
• Men: Khakis, jeans, shorts, casual shirts.
• Swimwear: Allowed in designated areas.
• Sweater: Recommended for chilly air-conditioned areas.
• Children (12 and under): Comfortable shorts are allowed in all restaurants.
• Not allowed in main dining areas: Men's tank tops, flip flops, baseball caps, visors, overly faded or torn jeans.

All Decked-out:

• Smart casual is required for formal dining and upscale specialty restaurants.
• Women: Slacks, jeans, skirts, tops.
• Men: Pants or slacks, collared shirts, closed-toed shoes.

Ready for Adventure:

• Pack clothes considering shore excursion activities.
• Recommended: Comfortable walking shoes.
• Advised: Closed-toed shoes for both kids and adults.

Special Events:

• "Norwegian's Night Out": Cocktails, fine dining, and entertainment.
• "White Hot Party": Bring an all-white outfit for this event.

Accessibility on Norwegian Viva

• Norwegian's Freestyle Cruising guarantees fun for everyone.
• For special needs, call +1 (866) 622-3344.
• Access Coordinators at the Access Desk help with safety and accessibility.
• Share your special needs by filling out the Special Accommodation Requirements Information form.
• Customize your cruise by calling +1 (866) 622-3344 or emailing support@cruisebooking.com.

Service Charges on Norwegian Viva

• A daily service fee is added to guests' accounts.
• $16 for Studios, Inside, Oceanview, and Balcony Rooms.
• $18 for Club Balcony Suites.
• $20 for Suites, The Haven Suites, and Concierge Rooms.
• This fee is shared among staff like restaurant and room stewards.
• Guests can choose to pay this fee before the cruise begins.
• If there are service issues, talk to the Guest Services Desk on the ship. The fee can be adjusted if the issue isn't resolved.
• No refunds for these fees are given on the ship. For refunds, contact Guest Relations after the cruise.
• Tips for personal services like concierge or butler are not included; direct tipping is recommended for exceptional service.
• A 20% tip is automatically added for spa and salon services, drinks, and special dining, but not for certain dining and drink packages.

Medical Facilities on Norwegian Viva

• Every ship has a doctor and nurse for medical help at usual prices.
• Basic medicines are available for the doctor to prescribe.

Wi-Fi & Internet Access on Norwegian Viva

• Internet Cafés are open 24/7 on all Norwegian ships.
• For internet rates and services, visit the Norwegian Cruise Line website.
• Wi-Fi is available throughout the ships.
• Mobile phones work at sea with international roaming charges. Check mobile roaming rates with your service provider.

Services on Norwegian Viva

• Mandara Spa Salon offers hair styling, manicures, pedicures, facials, and massages.
• Duty-free shopping for jewelry, perfumes, clothing, cosmetics, and more is available.
• Laundry and dry-cleaning services are offered.
• The Internet Café is available on-site.
• Art auctions and photography services are available on board.

Age Restrictions on Norwegian Viva

• Infants must be at least six months old to board or 12 months for cruises with three or more sea days.
• Guests under 18 are minors; 18-20-year-olds are young adults.
• Guests under 21 must room with someone 21 or older for cruises to the USA, Canada, or China.
• Minors need an adult supervisor on cruises.
• Minors without parents need a signed release form for travel and medical decisions.
• Single parents traveling to Canada need notarized approval from the absent parent.
• Married couples under 21 can share a room with proof of marriage.
• The fitness center is not available to children under 16; the casino and spa are for 18 and older.
• Entry to certain bars and lounges is restricted to adults 18 and older.
• Lifeguards are at family pools; adult supervision is advised for children under 12.
• Children should not be left unattended on the ship while adults are ashore.

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