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Norwegian Viva Useful Information
Explore Useful Tips & Information about Norwegian Viva
The following are some useful Information you need to know about the Norwegian Viva:
- Disabled Facilities
- Special Dietary Requirements
- Alcohol and Beverage Policy
- Smoking Policy
- Dress Code
- Accessibility
- Service Charges
- Medical Facilities
- Wi-Fi & Internet Access
- Services
- Age Restrictions
Disabled Facilities on Norwegian Viva
General Accessibility Information:
- Information on vacation suitability for those with limited mobility is provided before booking.
- Guests with disabilities should be informed about their specific needs before booking.
- Guests with significant mobility issues should travel with a companion.
- Norwegian Cruise Line (NCL) provides limited assistance, only as legally required.
Wheelchair Accessible Staterooms:
- There are a few wheelchair-accessible staterooms available.
- Guests should use collapsible wheelchairs or arrange scooter rentals through Scooteround.
- Wheelchairs and scooters must be kept in the guest's stateroom.
- Not all ship activities or excursions are accessible, especially at tender ports where ships do not dock at the pier.
- NCL specifies which types of wheelchairs are allowed on board.
Accessibility for Hearing-/Vision-Impaired Guests:
- Some staterooms have vibrating alarm clocks and systems with flashing lights.
- Registered guide dogs are permitted with certain restrictions.
Oxygen Requirements:
- Guests who need oxygen must bring their own.
- Special Needs at Sea is approved to deliver oxygen to NCL ships.
Medical Conditions and Special Treatments:
- Guests must report any special medical needs when booking.
- Forms to declare medical conditions and waive liability may be needed.
- NCL may refuse to board guests whose medical conditions could affect safety or require care beyond what NCL can provide.
Special Dietary Requirements on Norwegian Viva
- All staterooms, except Studios, have refrigerators for insulin storage.
- You can request low-calorie, sugar-free, fat-free, gluten-free, lactose-free, sodium-free, Kosher, and dairy-free meals two months before the cruise.
- Inform Norwegian Cruise Line or Cruisebooking.com about any food allergies or certain dietary needs when booking.
- Order special diet products at least 30 days before the cruise to ensure availability.
- Kosher meal requests made less than 30 days before the cruise may not be fulfilled.
- For safety reasons, personal food that needs preparation or storage by the ship's staff cannot be brought on board.
Alcohol and Beverage Policy on Norwegian Viva
- Guests must be at least 21 years old to buy or drink alcohol on cruises visiting the USA, Canada, or China.
- Only guests 21 or older can get alcohol in the NCL Premium All-inclusive packages.
- On other cruise routes, guests must be at least 18 to drink alcohol unless they are from the USA, Canada, or China.
- On cruises stopping in the USA, Canada, or China (except Alaska and Hawaii), guests aged 18 to 20 can drink wine and beer with parental consent.
- Parents must fill out the Young Adult Alcoholic Beverage Waiver form at the Guest Services Desk to give their consent.
Smoking Policy on Norwegian Viva
Indoor Public Areas:
- Smoking is allowed only in specific cigar lounges and the casino.
Cigar Lounge:
- Only for cigar smoking.
- No cigarettes, pipes, e-cigarettes, or vapor devices.
Casino:
- Special smoking rooms on Norwegian Viva, Norwegian Bliss, Norwegian Joy, and Norwegian Encore.
- On other ships, smoking is allowed for active gamers (cigarettes, e-cigarettes, and vapor devices) during gaming hours.
Staterooms:
- Smoking inside rooms and on balconies is banned.
- $250 charge for smoking inside.
- Additional charges for damage from cigarette burns.
Outdoor Areas:
- Smoking is not allowed near food areas, jogging tracks, sports venues, children’s pool areas, Vibe Beach Club, Posh Beach Club, or The Waterfront.
The Haven:
- Smoking is banned in The Haven courtyard.
- Smoking is allowed on certain ships in the Sun Deck area.
Norwegian Viva Dress Code
Resort Attire Options:
- Resort casual or formal attire is acceptable.
Dress-Up or Not Night:
- Choose your attire based on your style.
Cruise Casual:
- Suitable for daytime, buffets, and most specialty restaurants.
- Women: Summer dresses, skirts, pants, shorts, jeans, tops.
- Men: Khakis, jeans, shorts, casual shirts.
- Swimwear: Allowed in designated areas.
- Sweater: Recommended for chilly air-conditioned areas.
- Children (12 and under): Comfortable shorts are allowed in all restaurants.
- Not allowed in main dining areas: Men's tank tops, flip flops, baseball caps, visors, overly faded or torn jeans.
All Decked-out:
- Smart casual is required for formal dining and upscale specialty restaurants.
- Women: Slacks, jeans, skirts, tops.
- Men: Pants or slacks, collared shirts, closed-toed shoes.
Ready for Adventure:
- Pack clothes considering shore excursion activities.
- Recommended: Comfortable walking shoes.
- Advised: Closed-toed shoes for both kids and adults.
Special Events:
- "Norwegian's Night Out": Cocktails, fine dining, and entertainment.
- "White Hot Party": Bring an all-white outfit for this event.
Accessibility on Norwegian Viva
- Norwegian's Freestyle Cruising guarantees fun for everyone.
- For special needs, call +1 (866) 622-3344.
- Access Coordinators at the Access Desk help with safety and accessibility.
- Share your special needs by filling out the Special Accommodation Requirements Information form.
- Customize your cruise by calling +1 (866) 622-3344 or emailing support@cruisebooking.com.
Service Charges on Norwegian Viva
- A daily service fee is added to guests' accounts.
- $16 for Studios, Inside, Oceanview, and Balcony Rooms.
- $18 for Club Balcony Suites.
- $20 for Suites, The Haven Suites, and Concierge Rooms.
- This fee is shared among staff like restaurant and room stewards.
- Guests can choose to pay this fee before the cruise begins.
- If there are service issues, talk to the Guest Services Desk on the ship. The fee can be adjusted if the issue isn't resolved.
- No refunds for these fees are given on the ship. For refunds, contact Guest Relations after the cruise.
- Tips for personal services like concierge or butler are not included; direct tipping is recommended for exceptional service.
- A 20% tip is automatically added for spa and salon services, drinks, and special dining, but not for certain dining and drink packages.
Medical Facilities on Norwegian Viva
- Every ship has a doctor and nurse for medical help at usual prices.
- Basic medicines are available for the doctor to prescribe.
Wi-Fi & Internet Access on Norwegian Viva
- Internet Cafés are open 24/7 on all Norwegian ships.
- For internet rates and services, visit the Norwegian Cruise Line website.
- Wi-Fi is available throughout the ships.
- Mobile phones work at sea with international roaming charges. Check mobile roaming rates with your service provider.
Services on Norwegian Viva
- Mandara Spa Salon offers hair styling, manicures, pedicures, facials, and massages.
- Duty-free shopping for jewelry, perfumes, clothing, cosmetics, and more is available.
- Laundry and dry-cleaning services are offered.
- The Internet Café is available on-site.
- Art auctions and photography services are available on board.
Age Restrictions on Norwegian Viva
- Infants must be at least six months old to board or 12 months for cruises with three or more sea days.
- Guests under 18 are minors; 18-20-year-olds are young adults.
- Guests under 21 must room with someone 21 or older for cruises to the USA, Canada, or China.
- Minors need an adult supervisor on cruises.
- Minors without parents need a signed release form for travel and medical decisions.
- Single parents traveling to Canada need notarized approval from the absent parent.
- Married couples under 21 can share a room with proof of marriage.
- The fitness center is not available to children under 16; the casino and spa are for 18 and older.
- Entry to certain bars and lounges is restricted to adults 18 and older.
- Lifeguards are at family pools; adult supervision is advised for children under 12.
- Children should not be left unattended on the ship while adults are ashore.