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Norwegian Viva Useful Information

Explore Useful Tips & Information about Norwegian Viva

The following are some useful Information you need to know about the Norwegian Viva:

Disabled Facilities on Norwegian Viva

General Accessibility Information:

  • Information on vacation suitability for those with limited mobility is provided before booking.
  • Guests with disabilities should be informed about their specific needs before booking.
  • Guests with significant mobility issues should travel with a companion.
  • Norwegian Cruise Line (NCL) provides limited assistance, only as legally required.

Wheelchair Accessible Staterooms:

  • There are a few wheelchair-accessible staterooms available.
  • Guests should use collapsible wheelchairs or arrange scooter rentals through Scooteround.
  • Wheelchairs and scooters must be kept in the guest's stateroom.
  • Not all ship activities or excursions are accessible, especially at tender ports where ships do not dock at the pier.
  • NCL specifies which types of wheelchairs are allowed on board.

Accessibility for Hearing-/Vision-Impaired Guests:

  • Some staterooms have vibrating alarm clocks and systems with flashing lights.
  • Registered guide dogs are permitted with certain restrictions.

Oxygen Requirements:

  • Guests who need oxygen must bring their own.
  • Special Needs at Sea is approved to deliver oxygen to NCL ships.

Medical Conditions and Special Treatments:

  • Guests must report any special medical needs when booking.
  • Forms to declare medical conditions and waive liability may be needed.
  • NCL may refuse to board guests whose medical conditions could affect safety or require care beyond what NCL can provide.

Special Dietary Requirements on Norwegian Viva

  • All staterooms, except Studios, have refrigerators for insulin storage.
  • You can request low-calorie, sugar-free, fat-free, gluten-free, lactose-free, sodium-free, Kosher, and dairy-free meals two months before the cruise.
  • Inform Norwegian Cruise Line or Cruisebooking.com about any food allergies or certain dietary needs when booking.
  • Order special diet products at least 30 days before the cruise to ensure availability.
  • Kosher meal requests made less than 30 days before the cruise may not be fulfilled.
  • For safety reasons, personal food that needs preparation or storage by the ship's staff cannot be brought on board.

Alcohol and Beverage Policy on Norwegian Viva

  • Guests must be at least 21 years old to buy or drink alcohol on cruises visiting the USA, Canada, or China.
  • Only guests 21 or older can get alcohol in the NCL Premium All-inclusive packages.
  • On other cruise routes, guests must be at least 18 to drink alcohol unless they are from the USA, Canada, or China.
  • On cruises stopping in the USA, Canada, or China (except Alaska and Hawaii), guests aged 18 to 20 can drink wine and beer with parental consent.
  • Parents must fill out the Young Adult Alcoholic Beverage Waiver form at the Guest Services Desk to give their consent.

Smoking Policy on Norwegian Viva

Indoor Public Areas:

  • Smoking is allowed only in specific cigar lounges and the casino.

Cigar Lounge:

  • Only for cigar smoking.
  • No cigarettes, pipes, e-cigarettes, or vapor devices.

Casino:

Staterooms:

  • Smoking inside rooms and on balconies is banned.
  • $250 charge for smoking inside.
  • Additional charges for damage from cigarette burns.

Outdoor Areas:

  • Smoking is not allowed near food areas, jogging tracks, sports venues, children’s pool areas, Vibe Beach Club, Posh Beach Club, or The Waterfront.

The Haven:

  • Smoking is banned in The Haven courtyard.
  • Smoking is allowed on certain ships in the Sun Deck area.

Norwegian Viva Dress Code

Resort Attire Options:

  • Resort casual or formal attire is acceptable.

Dress-Up or Not Night:

  • Choose your attire based on your style.

Cruise Casual:

  • Suitable for daytime, buffets, and most specialty restaurants.
  • Women: Summer dresses, skirts, pants, shorts, jeans, tops.
  • Men: Khakis, jeans, shorts, casual shirts.
  • Swimwear: Allowed in designated areas.
  • Sweater: Recommended for chilly air-conditioned areas.
  • Children (12 and under): Comfortable shorts are allowed in all restaurants.
  • Not allowed in main dining areas: Men's tank tops, flip flops, baseball caps, visors, overly faded or torn jeans.

All Decked-out:

  • Smart casual is required for formal dining and upscale specialty restaurants.
  • Women: Slacks, jeans, skirts, tops.
  • Men: Pants or slacks, collared shirts, closed-toed shoes.

Ready for Adventure:

  • Pack clothes considering shore excursion activities.
  • Recommended: Comfortable walking shoes.
  • Advised: Closed-toed shoes for both kids and adults.

Special Events:

  • "Norwegian's Night Out": Cocktails, fine dining, and entertainment.
  • "White Hot Party": Bring an all-white outfit for this event.

Accessibility on Norwegian Viva

  • Norwegian's Freestyle Cruising guarantees fun for everyone.
  • For special needs, call +1 (866) 622-3344.
  • Access Coordinators at the Access Desk help with safety and accessibility.
  • Share your special needs by filling out the Special Accommodation Requirements Information form.
  • Customize your cruise by calling +1 (866) 622-3344 or emailing support@cruisebooking.com.

Service Charges on Norwegian Viva

  • A daily service fee is added to guests' accounts.
  • $16 for Studios, Inside, Oceanview, and Balcony Rooms.
  • $18 for Club Balcony Suites.
  • $20 for Suites, The Haven Suites, and Concierge Rooms.
  • This fee is shared among staff like restaurant and room stewards.
  • Guests can choose to pay this fee before the cruise begins.
  • If there are service issues, talk to the Guest Services Desk on the ship. The fee can be adjusted if the issue isn't resolved.
  • No refunds for these fees are given on the ship. For refunds, contact Guest Relations after the cruise.
  • Tips for personal services like concierge or butler are not included; direct tipping is recommended for exceptional service.
  • A 20% tip is automatically added for spa and salon services, drinks, and special dining, but not for certain dining and drink packages.

Medical Facilities on Norwegian Viva

  • Every ship has a doctor and nurse for medical help at usual prices.
  • Basic medicines are available for the doctor to prescribe.

Wi-Fi & Internet Access on Norwegian Viva

  • Internet Cafés are open 24/7 on all Norwegian ships.
  • For internet rates and services, visit the Norwegian Cruise Line website.
  • Wi-Fi is available throughout the ships.
  • Mobile phones work at sea with international roaming charges. Check mobile roaming rates with your service provider.

Services on Norwegian Viva

  • Mandara Spa Salon offers hair styling, manicures, pedicures, facials, and massages.
  • Duty-free shopping for jewelry, perfumes, clothing, cosmetics, and more is available.
  • Laundry and dry-cleaning services are offered.
  • The Internet Café is available on-site.
  • Art auctions and photography services are available on board.

Age Restrictions on Norwegian Viva

  • Infants must be at least six months old to board or 12 months for cruises with three or more sea days.
  • Guests under 18 are minors; 18-20-year-olds are young adults.
  • Guests under 21 must room with someone 21 or older for cruises to the USA, Canada, or China.
  • Minors need an adult supervisor on cruises.
  • Minors without parents need a signed release form for travel and medical decisions.
  • Single parents traveling to Canada need notarized approval from the absent parent.
  • Married couples under 21 can share a room with proof of marriage.
  • The fitness center is not available to children under 16; the casino and spa are for 18 and older.
  • Entry to certain bars and lounges is restricted to adults 18 and older.
  • Lifeguards are at family pools; adult supervision is advised for children under 12.
  • Children should not be left unattended on the ship while adults are ashore.

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