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  1. Cruise Booking
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  3. Norwegian Joy
  4. Useful to know

Norwegian Joy Useful Information

Explore Useful Things to Know About Norwegian Joy

The following are some useful Information you need to know about the Norwegian Joy:

Accessibility and Special Needs on Norwegian Joy Cruise

Norwegian Cruise Line (NCL) ensures all guests, including those with disabilities and special needs, have a smooth and enjoyable cruise. Here's a simple guide to their inclusive policies:

  • Informing NCL About Special Needs: Let NCL's Access Desk know about any disability or special requirement when booking to confirm they can accommodate you.
  • Refusing or Ending a Trip: NCL can refuse boarding or end a trip if a guest's condition could affect the safety or comfort of others.
  • Participation in Activities: Some activities might have restrictions for safety reasons, especially for guests with certain medical conditions.
  • Help for Children with Disabilities: NCL provides extra help for children with disabilities during boarding and leaving the ship.
  • Bringing Oxygen: Guests who need oxygen therapy can bring their equipment on board.
  • Alternative Travel: If a guest isn't able to meet essential travel requirements, NCL might recommend different travel plans.
  • Traveling Companions: Guests needing help with daily tasks must tour with a companion who can assist them.
  • Service Animals: Service animals are welcome, but arrangements need to be made with the Access Desk before the cruise.

Complete Your Online Check-In

Make your boarding experience smoother by completing your online check-in:

  • Travel Documentation: Enter your passport details and any other required documents.
  • Flight Information: Add your flight details to arrange transfers from the airport to the pier, if needed.
  • Payment Preferences: Choose how you want to pay for onboard purchases.
  • Selfie Photo: Upload a security photo using your webcam, mobile phone, or the cruise app.

Extra Steps - 21 Days Before Sailing:

  • Reserve an Arrival Time: Book a specific check-in time at the pier.
  • Watch the Safety Video: Watch the safety video to learn about the ship's emergency procedures.

Download or Print Your eDocs - Boarding Pass

After completing check-in:

  • Download eDocs: Get your electronic boarding documents.
  • Print or Save: Print your eDocs or save them to your phone. Your documents will include your name, arrival time, ship details, stateroom, and a barcode.
  • Port Security Check: Show your eDocs and ID when boarding at the port.

Norwegian Mobile App

  • Download the app: Use the Cruise Norwegian app to manage your trip and keep track of your onboard spending.
  • Customize your experience: Book excursions, dining, and entertainment through the app.

Quick Cruise Packing List

Here are the essentials you'll need:

  • Casual Clothing: Comfortable casual clothes for activities.
  • Footwear: Flip-flops, sneakers, and closed-toe shoes.
  • Weather Gear: Umbrella, sunscreen, insect repellent, light jacket, and a waterproof bag.
  • Room Essentials: Chargers, nightlight, travel adapter, health kit, air freshener, small fan, and alarm clock.

Smoking and Alcohol Policies

  • Smoking: Only allowed in designated areas.
  • Alcohol: You can bring wine or champagne onboard, but corkage fees may apply (unless covered by a beverage package).

Wi-Fi on a Norwegian Joy

Stay Connected: Choose from Wi-Fi packages or use the 24-hour Internet Cafés. Keep track of your data usage and bring any needed tech accessories.

These guidelines help ensure a safe, comfortable, and enjoyable experience aboard the Norwegian Star Cruise.

Read About other Norwegian Cruise Ship's Useful Information you Need to Know